# User Experience **URL:** https://discuss.elastic.co/c/observability/user-experience/87.md [Latest](https://discuss.elastic.co/latest.md) · [Categories](https://discuss.elastic.co/categories.md) · [Tags](https://discuss.elastic.co/tags.md) --- ## [About the User Experience category](https://discuss.elastic.co/t/about-the-user-experience-category/255066)
**Author:** [@dadoonet](https://discuss.elastic.co/u/dadoonet)\ **Replies:** 0
Understand the experience of visitors on your websites using Core Web Vitals. Explore your user experience data and identify performance outliers. User Experience is an evolving set of features, so keep an eye out on fo… --- ## [Platinum license](https://discuss.elastic.co/t/platinum-license/376596)
**Author:** [@s0mbra](https://discuss.elastic.co/u/s0mbra)\ **Replies:** 3\ **Last updated:** [April 3, 2025, 5:10pm UTC](https://discuss.elastic.co/t/platinum-license/376596 "2025-04-03T17:10:20Z")
Hi everyone! I am attempting to purchase a platinum license, but first, I need to know what features are available. Does the license allow for connecting multiple nodes in the cluster, or just one node? If not what are… --- ## [UI and superuser queries](https://discuss.elastic.co/t/ui-and-superuser-queries/376450)
**Author:** [@irs055](https://discuss.elastic.co/u/irs055)\ **Replies:** 0\ **Last updated:** [March 27, 2025, 6:37am UTC](https://discuss.elastic.co/t/ui-and-superuser-queries/376450 "2025-03-27T06:37:45Z")
We have two queries . Query 1: Kibana Dashboard Users Unable to Export Study Details Issue: We have a Kibana setup where superusers (e.g., the elastic user) can successfully download/export dashboard results. However,… --- ## [Http.response.status\_code\>=500 filter is not working](https://discuss.elastic.co/t/http-response-status-code-500-filter-is-not-working/376213)
**Author:** [@Tural\_Mirzayev](https://discuss.elastic.co/u/Tural_Mirzayev)\ **Replies:** 0\ **Last updated:** [March 21, 2025, 7:42am UTC](https://discuss.elastic.co/t/http-response-status-code-500-filter-is-not-working/376213 "2025-03-21T07:42:30Z")
Hello everyone. I have problem with alert rule in elastic apm. I want to create "Failed transaction rate threshold" rule and filter only 500 errors using http.response.status\_code\>=500 filter. This filetr is work when i… --- ## [Date Range Picker Missing in Discover](https://discuss.elastic.co/t/date-range-picker-missing-in-discover/375261)
**Author:** [@TheCorei71](https://discuss.elastic.co/u/TheCorei71)\ **Replies:** 4\ **Last updated:** [March 2, 2025, 11:17am UTC](https://discuss.elastic.co/t/date-range-picker-missing-in-discover/375261 "2025-03-02T11:17:24Z")
Unable to find date range picker in the Discover tab. This is what I see under the index pattern created. --- ## [My Elastic search and Kibana functionalities are not working after container restart , i need to recreate the entire setup again to configure logs and apm,](https://discuss.elastic.co/t/my-elastic-search-and-kibana-functionalities-are-not-working-after-container-restart-i-need-to-recreate-the-entire-setup-again-to-configure-logs-and-apm/361833)
**Author:** [@devops\_yorosis](https://discuss.elastic.co/u/devops_yorosis)\ **Replies:** 8\ **Last updated:** [June 21, 2024, 12:51pm UTC](https://discuss.elastic.co/t/my-elastic-search-and-kibana-functionalities-are-not-working-after-container-restart-i-need-to-recreate-the-entire-setup-again-to-configure-logs-and-apm/361833 "2024-06-21T12:51:49Z")
Hi, Actually we are running Elasticsearch and Kibana as a Docker container and then we connect to our cluster. actually the problem is when we are patching the servers , our running elastic and Kibana container gets rest… --- ## [We are planning to purchase elastic search](https://discuss.elastic.co/t/we-are-planning-to-purchase-elastic-search/356225)
**Author:** [@Fayis\_Vadakkan](https://discuss.elastic.co/u/Fayis_Vadakkan)\ **Replies:** 3\ **Last updated:** [March 27, 2024, 7:33am UTC](https://discuss.elastic.co/t/we-are-planning-to-purchase-elastic-search/356225 "2024-03-27T07:33:06Z")
we are planning to purchase Elasticsearch.so who can I contact.I tried to find contact numbers in google.but I could not --- ## [Bug: The vertical axis naming in the dashboard panel looks incorrect](https://discuss.elastic.co/t/bug-the-vertical-axis-naming-in-the-dashboard-panel-looks-incorrect/350494)
**Author:** [@tara](https://discuss.elastic.co/u/tara)\ **Replies:** 1\ **Last updated:** [January 8, 2024, 3:58pm UTC](https://discuss.elastic.co/t/bug-the-vertical-axis-naming-in-the-dashboard-panel-looks-incorrect/350494 "2024-01-08T15:58:41Z")
Hello Elastic Team, The vertical axis has more than 5 different metrics graphed against time on horizontal axis. But the name on the vertical axis always happens to the the last updated metric on the Vertical Axis, this… --- ## [VueJS RUM distributed tracing](https://discuss.elastic.co/t/vuejs-rum-distributed-tracing/348937)
**Author:** [@senyam08](https://discuss.elastic.co/u/senyam08)\ **Replies:** 1\ **Last updated:** [December 8, 2023, 8:45pm UTC](https://discuss.elastic.co/t/vuejs-rum-distributed-tracing/348937 "2023-12-08T20:45:51Z")
We have instrumented our application(Vuejs) with RUM javascript agent We have used the following js file inserted via GTM tag https://unpkg.com/@elastic/apm-rum@5.15.0/dist/bundles/elastic-apm-rum.umd.min.js We are ge… --- ## [I can't add custom data to the custom transaction](https://discuss.elastic.co/t/i-cant-add-custom-data-to-the-custom-transaction/347675)
**Author:** [@thiagobr](https://discuss.elastic.co/u/thiagobr)\ **Replies:** 5\ **Last updated:** [November 22, 2023, 5:03pm UTC](https://discuss.elastic.co/t/i-cant-add-custom-data-to-the-custom-transaction/347675 "2023-11-22T17:03:54Z")
Hello, I'm new to Elastic, I created an account to test the power of the tool. What I'm trying to do is the following: Capture all RestFul requests; Capture all Socket connections; Capture all route change even… --- ## [Elasticsearch-cli](https://discuss.elastic.co/t/elasticsearch-cli/346847)
**Author:** [@VijayIQA](https://discuss.elastic.co/u/VijayIQA)\ **Replies:** 11\ **Last updated:** [November 13, 2023, 11:06am UTC](https://discuss.elastic.co/t/elasticsearch-cli/346847 "2023-11-13T11:06:35Z")
Hi Team, while installing plugin or else using Elasticsearch-cli command getting an error. screenshot attached here. --- ## [Data for browser, location is not populating](https://discuss.elastic.co/t/data-for-browser-location-is-not-populating/344751)
**Author:** [@sameer7](https://discuss.elastic.co/u/sameer7)\ **Replies:** 5\ **Last updated:** [October 13, 2023, 2:47pm UTC](https://discuss.elastic.co/t/data-for-browser-location-is-not-populating/344751 "2023-10-13T14:47:41Z")
Hi, we've an integration with apm rum js agent and are tracking metrics with User Experience dashboard. But it seems the data for browser, location, is not getting populated. Not sure what we're missing here. We do s… --- ## [Troubleshooting on RUM](https://discuss.elastic.co/t/troubleshooting-on-rum/342436)
**Author:** [@Anjali3](https://discuss.elastic.co/u/Anjali3)\ **Replies:** 1\ **Last updated:** [September 6, 2023, 12:41pm UTC](https://discuss.elastic.co/t/troubleshooting-on-rum/342436 "2023-09-06T12:41:16Z")
We have configured the RUM monitoring on our application. How can we troubleshoot the issues on RUM. Also, Logs are not reporting . How can we monitor from application end. --- ## [RUM for hybrid mobile apps](https://discuss.elastic.co/t/rum-for-hybrid-mobile-apps/338010)
**Author:** [@dduarte](https://discuss.elastic.co/u/dduarte)\ **Replies:** 3\ **Last updated:** [July 14, 2023, 3:14pm UTC](https://discuss.elastic.co/t/rum-for-hybrid-mobile-apps/338010 "2023-07-14T15:14:53Z")
Hi all, We use OutSystems to develop mobile applications, which are ReactJS hybrid mobile applications underneath. As we prepare to go-live, and even though some metrics can be retrieved using the RUM agent, other metr… --- ## [Observability machine learning use cases](https://discuss.elastic.co/t/observability-machine-learning-use-cases/334417)
**Author:** [@abu7midandev](https://discuss.elastic.co/u/abu7midandev)\ **Replies:** 1\ **Last updated:** [May 27, 2023, 7:16pm UTC](https://discuss.elastic.co/t/observability-machine-learning-use-cases/334417 "2023-05-27T19:16:10Z")
dears i hope all of you doing well i am new with elastic and i need support in some points i have built APM dashboard with elastic agent and monitor our services i didn't find any topics about how to use elastic ml i… --- ## [How to roll up RUM data](https://discuss.elastic.co/t/how-to-roll-up-rum-data/326927)
**Author:** [@Rick\_V](https://discuss.elastic.co/u/Rick_V)\ **Replies:** 5\ **Last updated:** [March 10, 2023, 10:07am UTC](https://discuss.elastic.co/t/how-to-roll-up-rum-data/326927 "2023-03-10T10:07:10Z")
Hi all, we are using an Elastic deployment for collecting apm & rum data of a website. It is used for a project where we are improving the user experience. The project will take a few weeks/months so we want to rollup t… --- ## [Synthetic integration](https://discuss.elastic.co/t/synthetic-integration/325754)
**Author:** [@kumar\_v](https://discuss.elastic.co/u/kumar_v)\ **Replies:** 1\ **Last updated:** [February 22, 2023, 9:50am UTC](https://discuss.elastic.co/t/synthetic-integration/325754 "2023-02-22T09:50:16Z")
I have done synthetic integration with the elastic agent running in web servers. Set alerts about the ping response and tls certificates expiry dates. As the certs was approaching the expiry, updated the certs in the loa… --- ## [RUM JS not collecting user agent location](https://discuss.elastic.co/t/rum-js-not-collecting-user-agent-location/310993)
**Author:** [@marone](https://discuss.elastic.co/u/marone)\ **Replies:** 21\ **Last updated:** [September 21, 2022, 1:04pm UTC](https://discuss.elastic.co/t/rum-js-not-collecting-user-agent-location/310993 "2022-09-21T13:04:21Z")
This is my 3rd time configuring elastic APM, and always face a problem populating the "Page load distribution" over countries. By default elastic uses geoip processor to add client location for rum data but it's not the … --- ## [Elastic Synthetic Product will cost?](https://discuss.elastic.co/t/elastic-synthetic-product-will-cost/312197)
**Author:** [@odelacruzc](https://discuss.elastic.co/u/odelacruzc)\ **Replies:** 8\ **Last updated:** [August 22, 2022, 2:06pm UTC](https://discuss.elastic.co/t/elastic-synthetic-product-will-cost/312197 "2022-08-22T14:06:52Z")
Hi friends, Currently we are going to work with project monitors in our cluster 8.3.3, but we are afraid to request the activation of the management monitor, because we want to do business implementations now, but we don… --- ## [Real Browser monitoring and Captcha](https://discuss.elastic.co/t/real-browser-monitoring-and-captcha/311161)
**Author:** [@ElasticLiver](https://discuss.elastic.co/u/ElasticLiver)\ **Replies:** 3\ **Last updated:** [August 22, 2022, 12:41pm UTC](https://discuss.elastic.co/t/real-browser-monitoring-and-captcha/311161 "2022-08-22T12:41:33Z")
A client ask to monitor a login page with Real Browser monitoring, the login contains a captcha, how can we bypass or solve the captcha? --- ## [Can RUM be used with mobile apps](https://discuss.elastic.co/t/can-rum-be-used-with-mobile-apps/300801)
**Author:** [@hamdyahmed1984](https://discuss.elastic.co/u/hamdyahmed1984)\ **Replies:** 1\ **Last updated:** [March 30, 2022, 9:18am UTC](https://discuss.elastic.co/t/can-rum-be-used-with-mobile-apps/300801 "2022-03-30T09:18:08Z")
Can RUM be used with mobile apps (android and IOS)? If yes, how and if no, what is the alternative? --- ## [Enhance the User Experience page with a search/filter bar similar to the one in APM](https://discuss.elastic.co/t/enhance-the-user-experience-page-with-a-search-filter-bar-similar-to-the-one-in-apm/289501)
**Author:** [@Kohlman](https://discuss.elastic.co/u/Kohlman)\ **Replies:** 5\ **Last updated:** [November 24, 2021, 1:47pm UTC](https://discuss.elastic.co/t/enhance-the-user-experience-page-with-a-search-filter-bar-similar-to-the-one-in-apm/289501 "2021-11-24T13:47:18Z")
We really like the User Experience page you have created. However, there are times where we wish we could filter the data. For example, by user.name or labels.some\_field. If we had a similar search bar to what's in APM i… --- ## [RUM dashboard showing same data for all environments](https://discuss.elastic.co/t/rum-dashboard-showing-same-data-for-all-environments/285768)
**Author:** [@sonowaan](https://discuss.elastic.co/u/sonowaan)\ **Replies:** 1\ **Last updated:** [October 25, 2021, 5:27pm UTC](https://discuss.elastic.co/t/rum-dashboard-showing-same-data-for-all-environments/285768 "2021-10-25T17:27:16Z")
Hello, I've setup RUM agent in Rails application and data is correctly getting to Kibana. I can see updates on the User Experience dashboard as activities happen in the application. I'm using the same APM server for mult… --- ## [User Experience - Javascript errors](https://discuss.elastic.co/t/user-experience-javascript-errors/285656)
**Author:** [@Jugsofbeer](https://discuss.elastic.co/u/Jugsofbeer)\ **Replies:** 1\ **Last updated:** [October 11, 2021, 6:07pm UTC](https://discuss.elastic.co/t/user-experience-javascript-errors/285656 "2021-10-11T18:07:57Z")
Hi, After using the simple javascript library and 6 lines of code to instrument a few test pages, I got the data flowing ... but I havent yet seen javascript console error come through like in the examples. Am i missin… --- ## [UX dashboard stat calcs](https://discuss.elastic.co/t/ux-dashboard-stat-calcs/269384)
**Author:** [@NightSpark](https://discuss.elastic.co/u/NightSpark)\ **Replies:** 0\ **Last updated:** [April 6, 2021, 10:31pm UTC](https://discuss.elastic.co/t/ux-dashboard-stat-calcs/269384 "2021-04-06T22:31:24Z")
Hi, I am hoping that you can let me know what docs/fields are used to create the following figures in the app/ux dashboard: Page load Backend Frontend Total page views I tried to derived these from the the apm docume… --- ## [APM is working, but not User Experience](https://discuss.elastic.co/t/apm-is-working-but-not-user-experience/266376)
**Author:** [@A\_Chichi](https://discuss.elastic.co/u/A_Chichi)\ **Replies:** 21\ **Last updated:** [April 2, 2021, 5:00pm UTC](https://discuss.elastic.co/t/apm-is-working-but-not-user-experience/266376 "2021-04-02T17:00:45Z")
Hello, I have a small problem with the "User Experienc" tab indeed, I set up APM on my Python/Flask application. APM works perfectly : However, when I go to the "User Experience" tab I see nothing: Also, in the "w…