# Elastic Cloud Enterprise (ECE)

**URL:** https://discuss.elastic.co/c/orchestration/cloud-enterprise/54.md

[Latest](https://discuss.elastic.co/latest.md) · [Categories](https://discuss.elastic.co/categories.md) · [Tags](https://discuss.elastic.co/tags.md)

---

## [About the Elastic Cloud Enterprise (ECE) category](https://discuss.elastic.co/t/about-the-elastic-cloud-enterprise-ece-category/66274)

<div class="topic-metadata">

**Author:** [@nordbergm](https://discuss.elastic.co/u/nordbergm)\
**Replies:** 0\
**Last updated:** [November 16, 2016, 5:09pm UTC](https://discuss.elastic.co/t/about-the-elastic-cloud-enterprise-ece-category/66274 "2016-11-16T17:09:33Z")

</div>

The Elastic Cloud Enterprise forum is dedicated to all questions related to Elastic’s on-premise Elastic Stack service.

---

## [Warm and cold requirements](https://discuss.elastic.co/t/warm-and-cold-requirements/385912)

<div class="topic-metadata">

**Author:** [@Ivan\_Hhero](https://discuss.elastic.co/u/Ivan_Hhero)\
**Replies:** 1\
**Last updated:** [May 2, 2026, 12:50am UTC](https://discuss.elastic.co/t/warm-and-cold-requirements/385912 "2026-05-02T00:50:54Z")

</div>

Hello, I am thinking about using ECE. In the past, the Warm and Cold tiers required a 64x multiplier (1GB RAM to 64GB Storage). However, if I want to use 25TB or 50TB for an instance, I would need 384GB or 768GB of RAM,…

---

## [How to add xpack.encryptedSavedObjects.encryptionKey for Kibana deployments in ECE without breaking Fleet](https://discuss.elastic.co/t/how-to-add-xpack-encryptedsavedobjects-encryptionkey-for-kibana-deployments-in-ece-without-breaking-fleet/385196)

<div class="topic-metadata">

**Author:** [@willemdh](https://discuss.elastic.co/u/willemdh)\
**Replies:** 3\
**Last updated:** [March 19, 2026, 7:47pm UTC](https://discuss.elastic.co/t/how-to-add-xpack-encryptedsavedobjects-encryptionkey-for-kibana-deployments-in-ece-without-breaking-fleet/385196 "2026-03-19T19:47:53Z")

</div>

Hello, So I tried setting xpack.encryptedSavedObjects.encryptionKey on an ECE Kibana deployment in User and settings and it appeared to have broken the builtin Fleet (message signing key error when opening Fleet) But h…

---

## [Load balancing method](https://discuss.elastic.co/t/load-balancing-method/384829)

<div class="topic-metadata">

**Author:** [@jojsf](https://discuss.elastic.co/u/jojsf)\
**Replies:** 0\
**Last updated:** [January 30, 2026, 10:19am UTC](https://discuss.elastic.co/t/load-balancing-method/384829 "2026-01-30T10:19:31Z")

</div>

Hello, I want to do a poll and se how many of you can say witch load balancing method you use in front of the proxys in ECE. We have an large deployment today with several use cases sutch as search, APM, log ingest etc…

---

## [ECE 4.0.3 installation fails on RHEL 9.7 with Podman 4.x / 5.x - compatibility error](https://discuss.elastic.co/t/ece-4-0-3-installation-fails-on-rhel-9-7-with-podman-4-x-5-x-compatibility-error/384672)

<div class="topic-metadata">

**Author:** [@Abdul\_Haseeb\_Q](https://discuss.elastic.co/u/Abdul_Haseeb_Q)\
**Replies:** 0\
**Last updated:** [January 21, 2026, 1:28pm UTC](https://discuss.elastic.co/t/ece-4-0-3-installation-fails-on-rhel-9-7-with-podman-4-x-5-x-compatibility-error/384672 "2026-01-21T13:28:12Z")

</div>

Hey Elastic folks, I need help deploying Elastic Cloud Enterprise (ECE) 4.0.3 on a local VM, but the installation consistently fails due to a compatibility error. Environment – OS: RHEL 9.7 (VM) – Container Runtime: …

---

## [Elastic Cloud Enterprise - cannot upload my own certificates](https://discuss.elastic.co/t/elastic-cloud-enterprise-cannot-upload-my-own-certificates/384221)

<div class="topic-metadata">

**Author:** [@CD9820](https://discuss.elastic.co/u/CD9820)\
**Replies:** 3\
**Last updated:** [December 23, 2025, 3:31pm UTC](https://discuss.elastic.co/t/elastic-cloud-enterprise-cannot-upload-my-own-certificates/384221 "2025-12-23T15:31:51Z")

</div>

Hello I am installing ECE on prem. When uploading my own certificates I get this error. I followed these instructions but I still get the error : Manage security certificates | Elastic Docs Is there another way to …

---

## [ECE Self-Signed Cert Error: malformed sequence in RSA private key](https://discuss.elastic.co/t/ece-self-signed-cert-error-malformed-sequence-in-rsa-private-key/368270)

<div class="topic-metadata">

**Author:** [@rfishback](https://discuss.elastic.co/u/rfishback)\
**Replies:** 1\
**Last updated:** [December 22, 2025, 2:56pm UTC](https://discuss.elastic.co/t/ece-self-signed-cert-error-malformed-sequence-in-rsa-private-key/368270 "2025-12-22T14:56:39Z")

</div>

Hello, This is a new ECE build that is deployed into AWS. The host is sitting behind a network load balancer listening on 12443/9243 with a \*.domain.com certificate attached. I can reach both the CloudUI and Proxy UI/K…

---

## [Elastic Cloud Enterprise (ECE) deployment issue](https://discuss.elastic.co/t/elastic-cloud-enterprise-ece-deployment-issue/383979)

<div class="topic-metadata">

**Author:** [@Amir\_Trigui](https://discuss.elastic.co/u/Amir_Trigui)\
**Replies:** 0\
**Last updated:** [December 11, 2025, 9:26am UTC](https://discuss.elastic.co/t/elastic-cloud-enterprise-ece-deployment-issue/383979 "2025-12-11T09:26:59Z")

</div>

Hello, I am working on Elastic Cloud Enterprise (ECE), but I keep encountering an issue: the installation is interrupted always at this stage. I am using the script https://download.elastic.co/cloud/elastic-cloud-enter…

---

## [Can't create support technical cases](https://discuss.elastic.co/t/cant-create-support-technical-cases/383707)

<div class="topic-metadata">

**Author:** [@isuru-sentry](https://discuss.elastic.co/u/isuru-sentry)\
**Replies:** 0\
**Last updated:** [November 27, 2025, 5:38am UTC](https://discuss.elastic.co/t/cant-create-support-technical-cases/383707 "2025-11-27T05:38:55Z")

</div>

I want access to the technical support in Elastic Search. I am Organisational owner but not able to access to the technical support. I have only access to account or billing.

---

## [On Premise AWS S3 storage ceph or MinIO](https://discuss.elastic.co/t/on-premise-aws-s3-storage-ceph-or-minio/371742)

<div class="topic-metadata">

**Author:** [@jojsf](https://discuss.elastic.co/u/jojsf)\
**Replies:** 2\
**Last updated:** [November 13, 2025, 8:41am UTC](https://discuss.elastic.co/t/on-premise-aws-s3-storage-ceph-or-minio/371742 "2025-11-13T08:41:05Z")

</div>

Hi Has anyone experience about on premise S3 storage for snapshots (backup) and searchable snapshots (frozen)? We are looking at Ceph and MinIO and would like to hear from the community what you been struggling with. H…

---

## [Elastic added temporary capacity to stabilize the deployment](https://discuss.elastic.co/t/elastic-added-temporary-capacity-to-stabilize-the-deployment/381586)

<div class="topic-metadata">

**Author:** [@kcsofl](https://discuss.elastic.co/u/kcsofl)\
**Replies:** 1\
**Last updated:** [September 4, 2025, 2:31pm UTC](https://discuss.elastic.co/t/elastic-added-temporary-capacity-to-stabilize-the-deployment/381586 "2025-09-04T14:31:02Z")

</div>

After Upgrading an on-premise installation of ECE from 3.5.1 to 3.8.1 , all deployments have this warning messsage, “Elastic added temporary capacity to stabilize the deployment”. There are no deployments in this enviro…

---

## [Kibana does not want to work in my T POT webscreen](https://discuss.elastic.co/t/kibana-does-not-want-to-work-in-my-t-pot-webscreen/378063)

<div class="topic-metadata">

**Author:** [@Miguel\_Parnis](https://discuss.elastic.co/u/Miguel_Parnis)\
**Replies:** 1\
**Last updated:** [September 3, 2025, 7:57am UTC](https://discuss.elastic.co/t/kibana-does-not-want-to-work-in-my-t-pot-webscreen/378063 "2025-09-03T07:57:50Z")

</div>

Everything works in the honeypot, but Kibana does not want to work at all for me. I tried updating the honeypot, but to no avail. If someone could please help , this is for my thesis. Thanks .

---

## [Trim white spaces on 2FA](https://discuss.elastic.co/t/trim-white-spaces-on-2fa/380832)

<div class="topic-metadata">

**Author:** [@ElasticEnjoyer](https://discuss.elastic.co/u/ElasticEnjoyer)\
**Replies:** 1\
**Last updated:** [August 7, 2025, 4:31am UTC](https://discuss.elastic.co/t/trim-white-spaces-on-2fa/380832 "2025-08-07T04:31:11Z")

</div>

Hey, so I have quite the simple constructive critisim: When dealing with 2 Factor Authentification via Email you get send a 6 Digit code. But when rapidly copypasting said code you also copy a trailing whitespace. Wh…

---

## [Configure ELK open source version on premises as extension nodes of ECE and transfer data by excluding ECE nodes](https://discuss.elastic.co/t/configure-elk-open-source-version-on-premises-as-extension-nodes-of-ece-and-transfer-data-by-excluding-ece-nodes/378679)

<div class="topic-metadata">

**Author:** [@sharathsurya](https://discuss.elastic.co/u/sharathsurya)\
**Replies:** 1\
**Last updated:** [May 29, 2025, 5:42am UTC](https://discuss.elastic.co/t/configure-elk-open-source-version-on-premises-as-extension-nodes-of-ece-and-transfer-data-by-excluding-ece-nodes/378679 "2025-05-29T05:42:07Z")

</div>

Guide me to configure ELK open source version on premises as extension nodes of ECE and transfer data by excluding ECE nodes from holding data.

---

## [Configure new ELK cluster as remote cluster for ECE](https://discuss.elastic.co/t/configure-new-elk-cluster-as-remote-cluster-for-ece/378680)

<div class="topic-metadata">

**Author:** [@sharathsurya](https://discuss.elastic.co/u/sharathsurya)\
**Replies:** 1\
**Last updated:** [May 29, 2025, 5:47am UTC](https://discuss.elastic.co/t/configure-new-elk-cluster-as-remote-cluster-for-ece/378680 "2025-05-29T05:47:37Z")

</div>

How to configure new ELK cluster as remote cluster for ECE. Lat.er reindex data into new cluster. Regards sharath

---

## [Preconfigured SMTP/Email Connector Doesn't Allow Certain Email Addresses](https://discuss.elastic.co/t/preconfigured-smtp-email-connector-doesnt-allow-certain-email-addresses/378601)

<div class="topic-metadata">

**Author:** [@ameindel](https://discuss.elastic.co/u/ameindel)\
**Replies:** 0\
**Last updated:** [May 27, 2025, 3:04pm UTC](https://discuss.elastic.co/t/preconfigured-smtp-email-connector-doesnt-allow-certain-email-addresses/378601 "2025-05-27T15:04:29Z")

</div>

Hi, Elastic! Our company just recently migrated to SaaS/Elastic Cloud and I noticed that the preconfigured SMTP/Email Connector doesn't allow Teams channel email addresses. Is this configurable? Is there an allow list …

---

## [Challenge with Creating Secret elasticsearch-es-internal-users with Custom User Values Before ECK Deployment in ArgoCD](https://discuss.elastic.co/t/challenge-with-creating-secret-elasticsearch-es-internal-users-with-custom-user-values-before-eck-deployment-in-argocd/376955)

<div class="topic-metadata">

**Author:** [@niveditakathal](https://discuss.elastic.co/u/niveditakathal)\
**Replies:** 0\
**Last updated:** [April 9, 2025, 12:49pm UTC](https://discuss.elastic.co/t/challenge-with-creating-secret-elasticsearch-es-internal-users-with-custom-user-values-before-eck-deployment-in-argocd/376955 "2025-04-09T12:49:23Z")

</div>

Hi Experts, Current Situation: I have a working Elasticsearch setup (xpack: cps-v8.17.3-002) running in a Kubernetes production environment. In the current deployment process, we are creating the elasticsearch-es-inter…

---

## [Engines not visible while migrating engines from one enterprise search server to other enterprise search](https://discuss.elastic.co/t/engines-not-visible-while-migrating-engines-from-one-enterprise-search-server-to-other-enterprise-search/376692)

<div class="topic-metadata">

**Author:** [@Ketan\_Jethva](https://discuss.elastic.co/u/Ketan_Jethva)\
**Replies:** 0\
**Last updated:** [April 2, 2025, 2:40pm UTC](https://discuss.elastic.co/t/engines-not-visible-while-migrating-engines-from-one-enterprise-search-server-to-other-enterprise-search/376692 "2025-04-02T14:40:57Z")

</div>

Hi, I am trying to copy/migrate enterprise engines from one server to other server. I have tried below snapshot and restore approach. With this approach, Indexes are restored in new server and available in response of h…

---

## [Crawler conditional document ingest based on modified date](https://discuss.elastic.co/t/crawler-conditional-document-ingest-based-on-modified-date/373193)

<div class="topic-metadata">

**Author:** [@Dhaliwal-BCGOV](https://discuss.elastic.co/u/Dhaliwal-BCGOV)\
**Replies:** 0\
**Last updated:** [January 14, 2025, 5:30pm UTC](https://discuss.elastic.co/t/crawler-conditional-document-ingest-based-on-modified-date/373193 "2025-01-14T17:30:58Z")

</div>

Hi, Only ingest existing pages using crawler if page modified date has been updated.

---

## [Unknown host in runner logs, ECE 3.5.1 install fails](https://discuss.elastic.co/t/unknown-host-in-runner-logs-ece-3-5-1-install-fails/373036)

<div class="topic-metadata">

**Author:** [@kcsofl](https://discuss.elastic.co/u/kcsofl)\
**Replies:** 0\
**Last updated:** [January 9, 2025, 10:39pm UTC](https://discuss.elastic.co/t/unknown-host-in-runner-logs-ece-3-5-1-install-fails/373036 "2025-01-09T22:39:22Z")

</div>

We saw a problem with installing ece 3.5.1 on a new ec2 instance in aws. All pre-reqs were followed but despite this we kept seeing "unknown host" exeptions in the logs in /mnt/data/elastic/services/%hostname%/logs/runn…

---

## [APM Integartion show the zone 1 proxy IP even its down in Server URL](https://discuss.elastic.co/t/apm-integartion-show-the-zone-1-proxy-ip-even-its-down-in-server-url/372394)

<div class="topic-metadata">

**Author:** [@kishorkumar](https://discuss.elastic.co/u/kishorkumar)\
**Replies:** 0\
**Last updated:** [December 26, 2024, 7:16am UTC](https://discuss.elastic.co/t/apm-integartion-show-the-zone-1-proxy-ip-even-its-down-in-server-url/372394 "2024-12-26T07:16:45Z")

</div>

Hello everyone I have an ECE setup with 3 zones, and I’ve added proxies to each zone. Additionally, I’ve assigned a VIP (Virtual IP) for all Kibana instances and other services to ensure seamless access. This setup is d…

---

## [Error downloading user-bundle on deployment](https://discuss.elastic.co/t/error-downloading-user-bundle-on-deployment/371955)

<div class="topic-metadata">

**Author:** [@plus](https://discuss.elastic.co/u/plus)\
**Replies:** 1\
**Last updated:** [December 17, 2024, 10:10am UTC](https://discuss.elastic.co/t/error-downloading-user-bundle-on-deployment/371955 "2024-12-17T10:10:03Z")

</div>

Hello I´m trying to secure some clusters with same configuration and there is an error trying to download the bundle. Endpoint is accesible because if I execute a curl I can download the required certs. elastic@mxulol2…

---

## [Elastic Serverless Cost Control](https://discuss.elastic.co/t/elastic-serverless-cost-control/370979)

<div class="topic-metadata">

**Author:** [@willemdh](https://discuss.elastic.co/u/willemdh)\
**Replies:** 8\
**Last updated:** [November 27, 2024, 9:51pm UTC](https://discuss.elastic.co/t/elastic-serverless-cost-control/370979 "2024-11-27T21:51:22Z")

</div>

Hello, I've started playing with Elastic serverless Security in my homelab. I'm a bit worrying about unexpected cost though. Can I get an alert if my current usage exceeds a certain amount? Is there a way to set a lim…

---

## [Installation of ECE 3.7.3 "finished" with errors](https://discuss.elastic.co/t/installation-of-ece-3-7-3-finished-with-errors/369474)

<div class="topic-metadata">

**Author:** [@renebader](https://discuss.elastic.co/u/renebader)\
**Replies:** 0\
**Last updated:** [October 26, 2024, 2:34pm UTC](https://discuss.elastic.co/t/installation-of-ece-3-7-3-finished-with-errors/369474 "2024-10-26T14:34:52Z")

</div>

Hello, I'm trying to deploy an ECE 3.7.3 onprem following exactly the deployment guide at elastic.co. Regardless, which OS I choose (RHEL, Ubuntu, Rocky) the installation starts without any issues. While security-contai…

---

## [Upgrade failing due to looking for non-existent host](https://discuss.elastic.co/t/upgrade-failing-due-to-looking-for-non-existent-host/369308)

<div class="topic-metadata">

**Author:** [@mvet](https://discuss.elastic.co/u/mvet)\
**Replies:** 0\
**Last updated:** [October 23, 2024, 9:10pm UTC](https://discuss.elastic.co/t/upgrade-failing-due-to-looking-for-non-existent-host/369308 "2024-10-23T21:10:36Z")

</div>

I am trying to upgrade from ECE 3.6.2 to 3.7.2. The upgrade runs, then tries to contact a host that no longer exists. On the ECE summary, it has 9 healthy node, and 1 red unhealthy, but when you click on it, it says no…

---

## [ECE: Add S3 Repository Using Instance Roles](https://discuss.elastic.co/t/ece-add-s3-repository-using-instance-roles/363368)

<div class="topic-metadata">

**Author:** [@billfischermnit](https://discuss.elastic.co/u/billfischermnit)\
**Replies:** 1\
**Last updated:** [October 18, 2024, 6:41am UTC](https://discuss.elastic.co/t/ece-add-s3-repository-using-instance-roles/363368 "2024-10-18T06:41:04Z")

</div>

Using a single-host ECE 3.5 environment, we're attempting to connect a deployment to an S3 bucket. The AWS policy is configured to allow access to the S3 bucket from the instance hosting ECE using an instance role. We'…

---

## [Unable to create new security deployment ECE](https://discuss.elastic.co/t/unable-to-create-new-security-deployment-ece/368382)

<div class="topic-metadata">

**Author:** [@shani\_angarkadu](https://discuss.elastic.co/u/shani_angarkadu)\
**Replies:** 1\
**Last updated:** [October 10, 2024, 11:30am UTC](https://discuss.elastic.co/t/unable-to-create-new-security-deployment-ece/368382 "2024-10-10T11:30:49Z")

</div>

We had an issue with our SAML configuration, and the security cluster kept restarting, even after we attempted to update the deployment configuration by removing the SAML block. However, we were unable to bring the clust…

---

## [Elastic Cloud Pricing Calculator for Enterprise Subscription](https://discuss.elastic.co/t/elastic-cloud-pricing-calculator-for-enterprise-subscription/368346)

<div class="topic-metadata">

**Author:** [@Parameswara\_Reddy\_Ko](https://discuss.elastic.co/u/Parameswara_Reddy_Ko)\
**Replies:** 0\
**Last updated:** [October 7, 2024, 11:52am UTC](https://discuss.elastic.co/t/elastic-cloud-pricing-calculator-for-enterprise-subscription/368346 "2024-10-07T11:52:29Z")

</div>

Hi Elastic Team , I wanted to know while calculating the Total Data and Total storage for the elastic cloud do we need to calculate the net expansion factor and number of replicas for the Total data and also for the …

---

## [Threat Inetelegence Performace](https://discuss.elastic.co/t/threat-inetelegence-performace/368263)

<div class="topic-metadata">

**Author:** [@kishorkumar](https://discuss.elastic.co/u/kishorkumar)\
**Replies:** 0\
**Last updated:** [October 4, 2024, 4:56pm UTC](https://discuss.elastic.co/t/threat-inetelegence-performace/368263 "2024-10-04T16:56:39Z")

</div>

i want to know the feature called tip in Enterprise licience ? What is it and how it workds every single deatils of the tip Threat Intelelgence Perfromace. @elastic #elastic elasticsearch #ece

---

## [Elastic Cloud Invite Members Role](https://discuss.elastic.co/t/elastic-cloud-invite-members-role/365195)

<div class="topic-metadata">

**Author:** [@Chenko](https://discuss.elastic.co/u/Chenko)\
**Replies:** 1\
**Last updated:** [September 13, 2024, 7:44am UTC](https://discuss.elastic.co/t/elastic-cloud-invite-members-role/365195 "2024-09-13T07:44:50Z")

</div>

Hi, I was wondering if it is possible to give someone in my organization a role, (That is NOT Organization Owner) So they can invite/remove other members with less permissions than theirs. For example I have a few memb…

[Next page](https://discuss.elastic.co/c/orchestration/cloud-enterprise/54.md?page=1)
