# 1 index having two shards went unassigned, when we do the cluster explain we received below response. Request you to assist on this issue

**URL:** https://discuss.elastic.co/t/1-index-having-two-shards-went-unassigned-when-we-do-the-cluster-explain-we-received-below-response-request-you-to-assist-on-this-issue/344725
**Category:** Elasticsearch
**Created:** [October 10, 2023, 10:25am UTC](https://discuss.elastic.co/t/1-index-having-two-shards-went-unassigned-when-we-do-the-cluster-explain-we-received-below-response-request-you-to-assist-on-this-issue/344725 "2023-10-10T10:25:52Z")
**Posts on this page:** 2
**Page:** 1

<div class="post-metadata">

### Author: ![Jefferson\_Lourthusam](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/jefferson_lourthusam/32/123228_2.png) [@Jefferson\_Lourthusam](https://discuss.elastic.co/u/Jefferson_Lourthusam)
#### Post date: [October 10, 2023, 10:25am UTC](https://discuss.elastic.co/t/1-index-having-two-shards-went-unassigned-when-we-do-the-cluster-explain-we-received-below-response-request-you-to-assist-on-this-issue/344725/1 "2023-10-10T10:25:52Z")

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```auto
{
  "index" : "audit_latestchargesave_26112022",
  "shard" : 0,
  "primary" : true,
  "current_state" : "unassigned",
  "unassigned_info" : {
    "reason" : "NODE_LEFT",
    "at" : "2023-07-17T20:07:51.278Z",
    "details" : "node_left [e1zP_7tKSv-_JoJJMTbr0g]",
    "last_allocation_status" : "no_valid_shard_copy"
  },
  "can_allocate" : "no_valid_shard_copy",
  "allocate_explanation" : "cannot allocate because all found copies of the shard are either stale or corrupt",
 
"type" : "file_not_found_exception",
          "reason" : """no segments* file found in SimpleFSDirectory@D:\elasticsearch\data\nodes\0\indices\zYw07FKwScqlnqRoLWwIJg\0\index lockFactory=org.apache.lucene.store.NativeFSLockFactory@1c8a2bec: files: [write.lock]"""
        }
      }
    },
    {
    
"node_decision" : "no",
      "store" : {
        "in_sync" : false,
        "allocation_id" : "GXtvv0sUTNS9_WT0C97NjA",
        "store_exception" : {
          "type" : "file_not_found_exception",
          "reason" : """no segments* file found in SimpleFSDirectory@D:\elasticsearch\data\nodes\0\indices\zYw07FKwScqlnqRoLWwIJg\0\index lockFactory=org.apache.lucene.store.NativeFSLockFactory@4e5d611f: files: [_beb.kdd, _beb.kdi, _beb.nvd, _beb_17l_Lucene80_0.dvd, _beb_Lucene80_0.dvd, _beb_Lucene84_0.doc, _beb_Lucene84_0.tim, _beb_Lucene84_0.tip, _evv.kdd, _evv.kdi, _evv.nvd, _evv_Lucene80_0.dvd, _evv_Lucene84_0.doc, _evv_Lucene84_0.tim, _evv_Lucene84_0.tip, _evw.cfs, _evx.cfs, _evy.cfs, write.lock]"""
        }
      }
    }
  ]
}

```

---

<div class="post-metadata">

### Author: ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)
#### Post date: [November 7, 2023, 10:26am UTC](https://discuss.elastic.co/t/1-index-having-two-shards-went-unassigned-when-we-do-the-cluster-explain-we-received-below-response-request-you-to-assist-on-this-issue/344725/2 "2023-11-07T10:26:06Z")

</div>

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