# 14 days trial - unable to register

**URL:** <https://discuss.elastic.co/t/14-days-trial-unable-to-register/171086>\
**Category:** Elasticsearch\
**Created:** [March 6, 2019, 10:45am UTC](https://discuss.elastic.co/t/14-days-trial-unable-to-register/171086 "2019-03-06T10:45:02Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![Jedrek\_Domanski](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/jedrek_domanski/32/41613_2.png) [@Jedrek\_Domanski](https://discuss.elastic.co/u/Jedrek_Domanski)\
**Post date:** [March 6, 2019, 10:45am UTC](https://discuss.elastic.co/t/14-days-trial-unable-to-register/171086/1 "2019-03-06T10:45:03Z")

</div>

I am a developer and I tried subscribing for Elasticsearch Cloud 14 days trial to try things out but I haven't received an email to confirm my email address. Initially I navigated to this link (provided in Udemy course) [https://info.elastic.co/udemy-complete-guide-to-elasticsearch-v2.html?ultron=udemy&blade=cpl&hulk=web&gambit=guide-to-es2](https://info.elastic.co/udemy-complete-guide-to-elasticsearch-v2.html?ultron=udemy&blade=cpl&hulk=web&gambit=guide-to-es2) and entered my email address and it said please conform your email address but haven't received any email since couple hours. Then I tried subscribing again by navigating from the main page to URL [https://info.elastic.co/es-service-trial-rtp-v6.03-2.html?baymax=rtp&elektra=products-ece&storm=ess-int&iesrc=ctr](https://info.elastic.co/es-service-trial-rtp-v6.03-2.html?baymax=rtp&elektra=products-ece&storm=ess-int&iesrc=ctr) but after I entered my email address and clicked Start Free Trial nothing happens. I checked the spam folder in my mail but nothing there. I am not sure it there is any issue or the service simply no longer works, anyway, I would appreciate your support.

---

<div class="post-metadata">

**Author:** ![dadoonet](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dadoonet/32/137187_2.png) [@dadoonet](https://discuss.elastic.co/u/dadoonet)\
**Post date:** [March 6, 2019, 10:59am UTC](https://discuss.elastic.co/t/14-days-trial-unable-to-register/171086/2 "2019-03-06T10:59:55Z")

</div>

All systems seem to be ok according to: [https://cloud-status.elastic.co/](https://cloud-status.elastic.co/)  
I'm checking. Could you DM me what email address you used to register?

---

<div class="post-metadata">

**Author:** ![Jedrek\_Domanski](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/jedrek_domanski/32/41613_2.png) [@Jedrek\_Domanski](https://discuss.elastic.co/u/Jedrek_Domanski)\
**Post date:** [March 6, 2019, 11:01am UTC](https://discuss.elastic.co/t/14-days-trial-unable-to-register/171086/3 "2019-03-06T11:01:55Z")

</div>

OK, nevermind, I've just received an email now. It's just taken unusually long. Sorry for bothering you.

---

<div class="post-metadata">

**Author:** ![dadoonet](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dadoonet/32/137187_2.png) [@dadoonet](https://discuss.elastic.co/u/dadoonet)\
**Post date:** [March 6, 2019, 11:10am UTC](https://discuss.elastic.co/t/14-days-trial-unable-to-register/171086/4 "2019-03-06T11:10:29Z")

</div>

No problem. Glad you got it at then end. 🙂

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [April 3, 2019, 11:10am UTC](https://discuss.elastic.co/t/14-days-trial-unable-to-register/171086/5 "2019-04-03T11:10:37Z")

</div>

This topic was automatically closed 28 days after the last reply. New replies are no longer allowed.