# 403 error from hetzner

**URL:** <https://discuss.elastic.co/t/403-error-from-hetzner/362718>\
**Category:** Elasticsearch\
**Created:** [July 8, 2024, 1:25pm UTC](https://discuss.elastic.co/t/403-error-from-hetzner/362718 "2024-07-08T13:25:16Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![carly.richmond](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/carly.richmond/32/104935_2.png) [@carly.richmond](https://discuss.elastic.co/u/carly.richmond)\
**Post date:** [July 8, 2024, 2:14pm UTC](https://discuss.elastic.co/t/403-error-from-hetzner/362718/2 "2024-07-08T14:14:00Z")

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Hi @mrrr_cat,

Welcome! We have a [dedicated topic for 403 errors here](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340). Please provide your IP info as per the topic title and we can investigate the reason for your 403.

Hope that helps!

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_[View the full topic](https://discuss.elastic.co/t/403-error-from-hetzner/362718)._