# 503 error because of request timeout after 30000ms **URL:** \ **Category:** Kibana\ **Created:** [April 21, 2020, 4:45pm UTC](https://discuss.elastic.co/t/503-error-because-of-request-timeout-after-30000ms/229097 "2020-04-21T16:45:36Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![hamidZa](https://avatars.discourse-cdn.com/v4/letter/h/a698b9/32.png) [@hamidZa](https://discuss.elastic.co/u/hamidZa)\ **Post date:** [April 21, 2020, 4:45pm UTC](https://discuss.elastic.co/t/503-error-because-of-request-timeout-after-30000ms/229097/1 "2020-04-21T16:45:36Z")
Hello Everyone, I am new to ELK stack, I am trying to install elasticsearch and kibana using containers, and can't get kibana to work. ```auto docker run -d --pod elk -e ELASTICSEARCH_HOSTS=http://localhost:9200 --name kibana docker.elastic.co/kibana/kibana:7.6.2 docker run -d --pod elk --name elasticsearch --ulimit=host -e "discovery.type=single-node" docker.elastic.co/elasticsearch/elasticsearch:7.6.2 ``` - I made sure ES is reachable from the kibana (and from the outside) `curl "http://localhost:9200"` gives ```auto { "name" : "elk", "cluster_name" : "docker-cluster", "cluster_uuid" : "YmAj-PyDQQKE5ikqo0BZQw", "version" : { "number" : "7.6.2", "build_flavor" : "default", "build_type" : "docker", "build_hash" : "ef48eb35cf30adf4db14086e8aabd07ef6fb113f", "build_date" : "2020-03-26T06:34:37.794943Z", "build_snapshot" : false, "lucene_version" : "8.4.0", "minimum_wire_compatibility_version" : "6.8.0", "minimum_index_compatibility_version" : "6.0.0-beta1" }, "tagline" : "You Know, for Search" } ``` and ` curl -XGET localhost:9200/_cluster/allocation/explain?pretty` ```auto { "index" : "test-index", "shard" : 0, "primary" : false, "current_state" : "unassigned", "unassigned_info" : { "reason" : "CLUSTER_RECOVERED", "at" : "2020-04-21T16:03:38.658Z", "last_allocation_status" : "no_attempt" }, "can_allocate" : "no", "allocate_explanation" : "cannot allocate because allocation is not permitted to any of the nodes", "node_allocation_decisions" : [ { "node_id" : "wrpctUmgQfa8fRO0qEPCnQ", "node_name" : "elk", "transport_address" : "10.0.2.100:9300", "node_attributes" : { "ml.machine_memory" : "8206983168", "xpack.installed" : "true", "ml.max_open_jobs" : "20" }, "node_decision" : "no", "deciders" : [ { "decider" : "same_shard", "decision" : "NO", "explanation" : "the shard cannot be allocated to the same node on which a copy of the shard already exists [[test-index][0], node[wrpctUmgQfa8fRO0qEPCnQ], [P], s[STARTED], a[id=dpZ_qktvTEOj36phH37oIw]]" } ] } ] } ``` The logs give me this: ```auto {"type":"response","@timestamp":"2020-04-21T16:41:09Z","tags":[],"pid":2,"method":"get","statusCode":503,"req":{"url":"/","method":"get","headers":{"host":"localhost:5601","user-agent":"Mozilla/5.0 (X11; Linux x86_64; rv:75.0) Gecko/20100101 Firefox/75.0","accept":"text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,*/*;q=0.8","accept-language":"en-US,en;q=0.5","accept-encoding":"gzip, deflate","connection":"keep-alive","upgrade-insecure-requests":"1","dnt":"1"},"remoteAddress":"127.0.0.1","userAgent":"127.0.0.1"},"res":{"statusCode":503,"responseTime":30082,"contentLength":9},"message":"GET / 503 30082ms - 9.0B"} {"type":"log","@timestamp":"2020-04-21T16:41:49Z","tags":["warning","monitoring","kibana-monitoring"],"pid":2,"message":"Error: Request Timeout after 30000ms\n at /usr/share/kibana/node_modules/elasticsearch/src/lib/transport.js:397:9\n at Timeout. (/usr/share/kibana/node_modules/elasticsearch/src/lib/transport.js:429:7)\n at ontimeout (timers.js:436:11)\n at tryOnTimeout (timers.js:300:5)\n at listOnTimeout (timers.js:263:5)\n at Timer.processTimers (timers.js:223:10)"} {"type":"log","@timestamp":"2020-04-21T16:41:49Z","tags":["warning","monitoring","kibana-monitoring"],"pid":2,"message":"Unable to bulk upload the stats payload to the local cluster"} {"type":"log","@timestamp":"2020-04-21T16:41:59Z","tags":["warning","monitoring","kibana-monitoring"],"pid":2,"message":"Error: Request Timeout after 30000ms\n at /usr/share/kibana/node_modules/elasticsearch/src/lib/transport.js:397:9\n at Timeout. (/usr/share/kibana/node_modules/elasticsearch/src/lib/transport.js:429:7)\n at ontimeout (timers.js:436:11)\n at tryOnTimeout (timers.js:300:5)\n at listOnTimeout (timers.js:263:5)\n at Timer.processTimers (timers.js:223:10)"} ``` I tried to connect to ES using python and it works fine. ---
**Author:** ![LizaD](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/lizad/32/51074_2.png) [@LizaD](https://discuss.elastic.co/u/LizaD)\ **Post date:** [April 22, 2020, 2:24am UTC](https://discuss.elastic.co/t/503-error-because-of-request-timeout-after-30000ms/229097/2 "2020-04-22T02:24:08Z")
Hi @hamidZa, Welcome to our community! I was looking at your errors and seems like it is similar to this post: [Kibana monitoring page timeout](https://discuss.elastic.co/t/kibana-monitoring-page-timeout/166498), do you think there might be license issue? Are you able to launch Kibana at all? Thanks, Liza ---
**Author:** ![hamidZa](https://avatars.discourse-cdn.com/v4/letter/h/a698b9/32.png) [@hamidZa](https://discuss.elastic.co/u/hamidZa)\ **Post date:** [April 28, 2020, 3:49pm UTC](https://discuss.elastic.co/t/503-error-because-of-request-timeout-after-30000ms/229097/3 "2020-04-28T15:49:05Z")
Yes Maybe it is a license issue, I switched to kibana OSS and it works perfectly. I tried to use the Trial and the Basic license but I didn't get it yo work, is there a guiide on how to use the licenses in dockeer ? ---
**Author:** ![LizaD](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/lizad/32/51074_2.png) [@LizaD](https://discuss.elastic.co/u/LizaD)\ **Post date:** [April 28, 2020, 6:08pm UTC](https://discuss.elastic.co/t/503-error-because-of-request-timeout-after-30000ms/229097/4 "2020-04-28T18:08:22Z")
Hi @hamidZa, Here is our getting started guide: [https://www.elastic.co/guide/en/elastic-stack-get-started/current/get-started-docker.html](https://www.elastic.co/guide/en/elastic-stack-get-started/current/get-started-docker.html) The basic license is default, so this guide shows how to setup trial one. Hope this helps. ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [May 26, 2020, 6:08pm UTC](https://discuss.elastic.co/t/503-error-because-of-request-timeout-after-30000ms/229097/5 "2020-05-26T18:08:23Z")
This topic was automatically closed 28 days after the last reply. New replies are no longer allowed.