# 503 Service Unavailable at search **URL:** \ **Category:** Elasticsearch\ **Created:** [April 14, 2021, 12:04am UTC](https://discuss.elastic.co/t/503-service-unavailable-at-search/270070 "2021-04-14T00:04:50Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![Francisco\_Gomez1](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/francisco_gomez1/32/78301_2.png) [@Francisco\_Gomez1](https://discuss.elastic.co/u/Francisco_Gomez1)\ **Post date:** [April 14, 2021, 12:04am UTC](https://discuss.elastic.co/t/503-service-unavailable-at-search/270070/1 "2021-04-14T00:04:50Z")
Hi, Im trying to access my cluster from the web to be able to show my index using flexmonster, at this point all goes great. I manage to connect and access all my information, the problem is that... for example i can access and show all the fields except for one. When i do a petition to get 'x' file i can sucesfully recieve it, but when im trying to get another field, present in the same place i got a 503 Service Unavailable in my browser. I got the error 503 Service Unavailable with the URL and the port it is using to get the information, when i click the information i got access to a json with the next format = ![image](https://us1.discourse-cdn.com/elastic/original/3X/2/7/275d0735a0e5584a6ab3faef747c63b6651fa533.png) (In hits i got all the information im looking for i just cut it because its sensitive) I can list anything except for this value that is a string, not quiet sure what the problem is. maybe the request for this specific value is to big and it can't handle it? Why i can handle anything except that one? Thanks in advance ---
**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\ **Post date:** [April 14, 2021, 12:08am UTC](https://discuss.elastic.co/t/503-service-unavailable-at-search/270070/2 "2021-04-14T00:08:04Z")
What version are you using? > [@Francisco\_Gomez1](#): > > but when im trying to get another field, present in the same place i got a 503 Service Unavailable in my browser. Get that where exactly? ---
**Author:** ![Francisco\_Gomez1](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/francisco_gomez1/32/78301_2.png) [@Francisco\_Gomez1](https://discuss.elastic.co/u/Francisco_Gomez1)\ **Post date:** [April 14, 2021, 1:03am UTC](https://discuss.elastic.co/t/503-service-unavailable-at-search/270070/3 "2021-04-14T01:03:12Z")
Im currently using elasticsearch 7.11. What flexmonster do is that it request a JSON with the information from the index, all the fields or we can call them documents are inside of it, for example name, second\_name ect. For example i can easly access name, but i cant acces second\_name i get a 503. ---
**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\ **Post date:** [April 14, 2021, 1:04am UTC](https://discuss.elastic.co/t/503-service-unavailable-at-search/270070/4 "2021-04-14T01:04:03Z")
What do your Elasticsearch logs show? ---
**Author:** ![Francisco\_Gomez1](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/francisco_gomez1/32/78301_2.png) [@Francisco\_Gomez1](https://discuss.elastic.co/u/Francisco_Gomez1)\ **Post date:** [April 14, 2021, 1:27am UTC](https://discuss.elastic.co/t/503-service-unavailable-at-search/270070/5 "2021-04-14T01:27:31Z")
Where i can access elasticsearch logs? ---
**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\ **Post date:** [April 14, 2021, 1:29am UTC](https://discuss.elastic.co/t/503-service-unavailable-at-search/270070/6 "2021-04-14T01:29:36Z")
Usually `/var/log/elasticsearch/`. ---
**Author:** ![Francisco\_Gomez1](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/francisco_gomez1/32/78301_2.png) [@Francisco\_Gomez1](https://discuss.elastic.co/u/Francisco_Gomez1)\ **Post date:** [April 14, 2021, 1:39am UTC](https://discuss.elastic.co/t/503-service-unavailable-at-search/270070/7 "2021-04-14T01:39:49Z")
This is what i get ![image](https://us1.discourse-cdn.com/elastic/original/3X/2/7/279a7e9f43fa794fb47dce2c1725ffeb3c723f2a.png) ---
**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\ **Post date:** [April 14, 2021, 1:44am UTC](https://discuss.elastic.co/t/503-service-unavailable-at-search/270070/8 "2021-04-14T01:44:42Z")
Ahh you're on Elastic Cloud! In that case there's something that the proxy doesn't like about the request. If you are getting this in a browser, can you take a look at your browser's Dev Tools and see what it's saying? ---
**Author:** ![Francisco\_Gomez1](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/francisco_gomez1/32/78301_2.png) [@Francisco\_Gomez1](https://discuss.elastic.co/u/Francisco_Gomez1)\ **Post date:** [April 14, 2021, 1:51am UTC](https://discuss.elastic.co/t/503-service-unavailable-at-search/270070/9 "2021-04-14T01:51:38Z")
Thanks for your help, how can i access browser dev tools? ---
**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\ **Post date:** [April 14, 2021, 1:52am UTC](https://discuss.elastic.co/t/503-service-unavailable-at-search/270070/10 "2021-04-14T01:52:22Z")
Depends on your browser, but it's usually under the tools menu. ---
**Author:** ![Francisco\_Gomez1](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/francisco_gomez1/32/78301_2.png) [@Francisco\_Gomez1](https://discuss.elastic.co/u/Francisco_Gomez1)\ **Post date:** [April 14, 2021, 1:54am UTC](https://discuss.elastic.co/t/503-service-unavailable-at-search/270070/11 "2021-04-14T01:54:13Z")
![image](https://us1.discourse-cdn.com/elastic/original/3X/e/5/e5b3f81009113aea432f9596f5115feacdb5fd5b.png) There you go, i cut the first part becouse the url, but it says failed to load resource : URL. ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [May 12, 2021, 1:55am UTC](https://discuss.elastic.co/t/503-service-unavailable-at-search/270070/12 "2021-05-12T01:55:08Z")
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