# \[7.5\] There was an error retrieving the index pattern
**URL:** https://discuss.elastic.co/t/7-5-there-was-an-error-retrieving-the-index-pattern/210742
**Category:** Synthetics
**Created:** [December 5, 2019, 4:24pm UTC](https://discuss.elastic.co/t/7-5-there-was-an-error-retrieving-the-index-pattern/210742 "2019-12-05T16:24:17Z")
**Posts on this page:** 12
**Page:** 1
### Author:  [@robrotheram](https://discuss.elastic.co/u/robrotheram)
#### Post date: [December 5, 2019, 4:24pm UTC](https://discuss.elastic.co/t/7-5-there-was-an-error-retrieving-the-index-pattern/210742/1 "2019-12-05T16:24:17Z")
I just updated to 7.4.0 -\> 7.5.0 and in uptime I now see below the query bar the warning
> There was an error retrieving the index pattern
But I can see all 100+ monitors and can filter on location. But the query bar is grey out and is disabled.
I have made sure that the 2 heartbeats are updated to 7.5 and rerun the setup just to make sure.
I also tried to delete all kibana indexes and restart kibana no such luck
Of note is that this is running in a air gaped environment and so I disabled newsfeed and telemetry
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### Author:  [@Andrew\_Cholakian1](https://discuss.elastic.co/u/Andrew_Cholakian1)
#### Post date: [December 10, 2019, 3:05am UTC](https://discuss.elastic.co/t/7-5-there-was-an-error-retrieving-the-index-pattern/210742/2 "2019-12-10T03:05:11Z")
Is this error persisting? This is certainly an odd error that we haven't seen before. The air gapped nature of your environment shouldn't be causing issues here, so I'm a bit surprised.
Can you open the browser debug and add any detail that may be present in the browser console if possible? If possible a peek into the network debugger in your browser may also yield some interesting error messages.
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### Author:  [@robrotheram](https://discuss.elastic.co/u/robrotheram)
#### Post date: [December 10, 2019, 10:31am UTC](https://discuss.elastic.co/t/7-5-there-was-an-error-retrieving-the-index-pattern/210742/3 "2019-12-10T10:31:08Z")
Nothing in the console execpt when it tries to get the data
POST https:///kibana/api/uptime/logOverview 400
POST https:///kibana/api/uptime/index\_pattern 400
Network log:
Both requests come back as
{statusCode: 400, error: "Bad Request", message: "Bad Request"}
Saw nothing strange in the server log
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### Author:  [@seb0](https://discuss.elastic.co/u/seb0)
#### Post date: [December 11, 2019, 2:39pm UTC](https://discuss.elastic.co/t/7-5-there-was-an-error-retrieving-the-index-pattern/210742/4 "2019-12-11T14:39:32Z")
same here.
Nothing in the console execpt when it tries to get the data
POST https:///kibana/api/uptime/logOverview 400
POST https:///kibana/api/uptime/index\_pattern 400
Network log:
Both requests come back as
{statusCode: 400, error: "Bad Request", message: "Bad Request"}
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### Author:  [@Andrew\_Cholakian1](https://discuss.elastic.co/u/Andrew_Cholakian1)
#### Post date: [December 11, 2019, 11:41pm UTC](https://discuss.elastic.co/t/7-5-there-was-an-error-retrieving-the-index-pattern/210742/5 "2019-12-11T23:41:21Z")
I've tried to replicate this, but have been unable to do so using version 7.5.0.
Is there any more detail in the kibana server debug logs? My hunch is that whatever is driving this issue is being logged there.
That aside, are there any unusual security settings you've applied? Those shouldn't come back as 400 errors, but I'm trying to cover all the bases here.
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### Author:  [@robrotheram](https://discuss.elastic.co/u/robrotheram)
#### Post date: [December 13, 2019, 2:53pm UTC](https://discuss.elastic.co/t/7-5-there-was-an-error-retrieving-the-index-pattern/210742/6 "2019-12-13T14:53:43Z")
No security the only thing we had heartbeat index with 2 weeks of data
I could not see any errors in the log.
I tested a fresh copy of 7.5 on my local macheine with no data and had no problems looks like uptime correctly created the index pattern.
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### Author:  [@zakirpcs](https://discuss.elastic.co/u/zakirpcs)
#### Post date: [December 26, 2019, 10:14am UTC](https://discuss.elastic.co/t/7-5-there-was-an-error-retrieving-the-index-pattern/210742/7 "2019-12-26T10:14:16Z")
To resolve the above issue please follow the below steps:
vim /etc/kibana/kibana.yml
#xpack.security.enabled:
Save and restart the kibana service.
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### Author:  [@seb0](https://discuss.elastic.co/u/seb0)
#### Post date: [January 2, 2020, 10:21am UTC](https://discuss.elastic.co/t/7-5-there-was-an-error-retrieving-the-index-pattern/210742/8 "2020-01-02T10:21:29Z")
thanks for the tip it works uptime does not give an error anymore. Merci
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### Author:  [@Andrew\_Cholakian1](https://discuss.elastic.co/u/Andrew_Cholakian1)
#### Post date: [January 2, 2020, 1:47pm UTC](https://discuss.elastic.co/t/7-5-there-was-an-error-retrieving-the-index-pattern/210742/9 "2020-01-02T13:47:09Z")
To make sure I understand, disabling security worked here? I assume then that you had security enabled on Kibana, but not enabled on Elasticsearch and that was the source of the problem. Is that correct?
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### Author:  [@seb0](https://discuss.elastic.co/u/seb0)
#### Post date: [January 2, 2020, 3:23pm UTC](https://discuss.elastic.co/t/7-5-there-was-an-error-retrieving-the-index-pattern/210742/10 "2020-01-02T15:23:12Z")
Yes, i changed
vim /etc/kibana/kibana.yml
xpack.security.enabled: false to #xpack.security.enabled:
that worked for me.
But i had both kibana.yml and elasticsearch.yml with:
xpack.security.enabled: false
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### Author:  [@Andrew\_Cholakian1](https://discuss.elastic.co/u/Andrew_Cholakian1)
#### Post date: [January 7, 2020, 9:37pm UTC](https://discuss.elastic.co/t/7-5-there-was-an-error-retrieving-the-index-pattern/210742/11 "2020-01-07T21:37:08Z")
Interesting, thanks for the report!
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### Author:  [@system](https://discuss.elastic.co/u/system)
#### Post date: [January 31, 2020, 9:37pm UTC](https://discuss.elastic.co/t/7-5-there-was-an-error-retrieving-the-index-pattern/210742/12 "2020-01-31T21:37:10Z")
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