# \[7\] Visualize: Request Timeout after 30000ms **URL:** \ **Category:** Kibana\ **Created:** [August 11, 2017, 10:16am UTC](https://discuss.elastic.co/t/7-visualize-request-timeout-after-30000ms/96746 "2017-08-11T10:16:56Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![leoponton](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/leoponton/32/19354_2.png) [@leoponton](https://discuss.elastic.co/u/leoponton)\ **Post date:** [August 11, 2017, 10:16am UTC](https://discuss.elastic.co/t/7-visualize-request-timeout-after-30000ms/96746/1 "2017-08-11T10:16:57Z")
I've seen a few topics referring to this problem, but no answers that solved my issue. I have two Windows 10 machines sitting next to each other. They are both covered by the same firewall rule. Both are showing the same dashboard. One works flawlessly, but the other always gives me timeout errors which, when expanded, show: Error: Request Timeout after 30000ms at [http://192.168.6.6:5601/bundles/kibana.bundle.js?v=15063:12:4431](http://192.168.6.6:5601/bundles/kibana.bundle.js?v=15063:12:4431) at [http://192.168.6.6:5601/bundles/kibana.bundle.js?v=15063:12:4852](http://192.168.6.6:5601/bundles/kibana.bundle.js?v=15063:12:4852) The [7] would appear to refer to the number of visualizations on the dashboard. I've pinged the kibana IP and both machines return avg 1ms. Despite these error banners the dashboard does stay up to date, so the occasional refresh must be working. ---
**Author:** ![ppisljar](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/ppisljar/32/11588_2.png) [@ppisljar](https://discuss.elastic.co/u/ppisljar)\ **Post date:** [August 11, 2017, 10:25am UTC](https://discuss.elastic.co/t/7-visualize-request-timeout-after-30000ms/96746/2 "2017-08-11T10:25:01Z")
Hi Leo, what version of kibana are you running ? also if i understand correctly kibana is working on both machines, its just that on one of them you get this timeout errors in console when you are on dashboard ? however the dashboard still seems to refresh ? thank you ---
**Author:** ![ppisljar](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/ppisljar/32/11588_2.png) [@ppisljar](https://discuss.elastic.co/u/ppisljar)\ **Post date:** [August 11, 2017, 10:26am UTC](https://discuss.elastic.co/t/7-visualize-request-timeout-after-30000ms/96746/3 "2017-08-11T10:26:15Z")
also is kibana running on one of this machines, or is it running on a third machine ? ---
**Author:** ![leoponton](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/leoponton/32/19354_2.png) [@leoponton](https://discuss.elastic.co/u/leoponton)\ **Post date:** [August 11, 2017, 10:33am UTC](https://discuss.elastic.co/t/7-visualize-request-timeout-after-30000ms/96746/4 "2017-08-11T10:33:29Z")
Sorry, I should have mentioned that: L, E & K - 5.4.0 ---
**Author:** ![leoponton](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/leoponton/32/19354_2.png) [@leoponton](https://discuss.elastic.co/u/leoponton)\ **Post date:** [August 11, 2017, 10:36am UTC](https://discuss.elastic.co/t/7-visualize-request-timeout-after-30000ms/96746/5 "2017-08-11T10:36:57Z")
The ELK stack is running on a dedicated VM on Debian Jessie on a different subnet. ---
**Author:** ![leoponton](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/leoponton/32/19354_2.png) [@leoponton](https://discuss.elastic.co/u/leoponton)\ **Post date:** [August 11, 2017, 10:41am UTC](https://discuss.elastic.co/t/7-visualize-request-timeout-after-30000ms/96746/6 "2017-08-11T10:41:06Z")
Further testing.... On the second (misbehaving) machine, Firefox appears to run without problems. It is Chrome that is having the timeout issues. On the first machine, both browsers work okay. From the console on the misbehaving Chrome: ``` reflow dashboard commons.bundle.js?v=15063:90 complete in 12.14ms 2kibana.bundle.js?v=15063:44 [Violation] Added non-passive event listener to a scroll-blocking 'touchstart' event. Consider marking event handler as 'passive' to make the page more responsive. onAdd @ kibana.bundle.js?v=15063:44 (anonymous) @ kibana.bundle.js?v=15063:48 d3_selection_each @ kibana.bundle.js?v=15063:44 d3_selectionPrototype.each @ kibana.bundle.js?v=15063:48 d3_selectionPrototype.on @ kibana.bundle.js?v=15063:48 (anonymous) @ kibana.bundle.js?v=15063:51 (anonymous) @ kibana.bundle.js?v=15063:48 d3_selection_each @ kibana.bundle.js?v=15063:44 d3_selectionPrototype.each @ kibana.bundle.js?v=15063:48 brush @ kibana.bundle.js?v=15063:51 d3_selectionPrototype.call @ kibana.bundle.js?v=15063:48 value @ kibana.bundle.js?v=15063:248 value @ kibana.bundle.js?v=15063:248 value @ kibana.bundle.js?v=15063:247 (anonymous) @ kibana.bundle.js?v=15063:248 (anonymous) @ kibana.bundle.js?v=15063:48 d3_selection_each @ kibana.bundle.js?v=15063:44 d3_selectionPrototype.each @ kibana.bundle.js?v=15063:48 (anonymous) @ kibana.bundle.js?v=15063:248 d3_selectionPrototype.call @ kibana.bundle.js?v=15063:48 value @ kibana.bundle.js?v=15063:248 (anonymous) @ kibana.bundle.js?v=15063:252 (anonymous) @ kibana.bundle.js?v=15063:48 d3_selection_each @ kibana.bundle.js?v=15063:44 d3_selectionPrototype.each @ kibana.bundle.js?v=15063:48 value @ kibana.bundle.js?v=15063:252 value @ kibana.bundle.js?v=15063:251 value @ kibana.bundle.js?v=15063:251 value @ kibana.bundle.js?v=15063:251 value @ kibana.bundle.js?v=15063:251 wrapper @ commons.bundle.js?v=15063:1 (anonymous) @ commons.bundle.js?v=15063:90 processQueue @ commons.bundle.js?v=15063:38 (anonymous) @ commons.bundle.js?v=15063:38 $eval @ commons.bundle.js?v=15063:39 $digest @ commons.bundle.js?v=15063:39 (anonymous) @ commons.bundle.js?v=15063:39 completeOutstandingRequest @ commons.bundle.js?v=15063:36 (anonymous) @ commons.bundle.js?v=15063:36 commons.bundle.js?v=15063:36 [Violation] 'setTimeout' handler took 179ms [Violation] Forced reflow while executing JavaScript took 95ms ``` I'm only seeing `tabify agg response` on the good Chrome. ---
**Author:** ![leoponton](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/leoponton/32/19354_2.png) [@leoponton](https://discuss.elastic.co/u/leoponton)\ **Post date:** [August 11, 2017, 10:44am UTC](https://discuss.elastic.co/t/7-visualize-request-timeout-after-30000ms/96746/7 "2017-08-11T10:44:47Z")
> also if i understand correctly kibana is working on both machines, its just that on one of them you get this timeout errors in console when you are on dashboard ? however the dashboard still seems to refresh ? Yes, that's correct. I've been watching for a while now and the dashboard is only refreshing occasionally - but at the moment, not for the last 35 minutes. ---
**Author:** ![ppisljar](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/ppisljar/32/11588_2.png) [@ppisljar](https://discuss.elastic.co/u/ppisljar)\ **Post date:** [August 11, 2017, 10:45am UTC](https://discuss.elastic.co/t/7-visualize-request-timeout-after-30000ms/96746/8 "2017-08-11T10:45:48Z")
by the description this looks more like chrome issue. is the chrome version on both machines the same ? ---
**Author:** ![leoponton](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/leoponton/32/19354_2.png) [@leoponton](https://discuss.elastic.co/u/leoponton)\ **Post date:** [August 11, 2017, 11:09am UTC](https://discuss.elastic.co/t/7-visualize-request-timeout-after-30000ms/96746/9 "2017-08-11T11:09:04Z")
> by the description this looks more like chrome issue. is the chrome version on both machines the same ? Yes, same version - Chrome Version 60.0.3112.90 (Official Build) (64-bit) ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [September 8, 2017, 11:09am UTC](https://discuss.elastic.co/t/7-visualize-request-timeout-after-30000ms/96746/10 "2017-09-08T11:09:14Z")
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