# A node cannot be upgraded directly from version \[7.10.2\] to version \[8.4.3\], it must first be upgraded to version \[7.17.0\] **URL:** \ **Category:** Elasticsearch\ **Created:** [October 19, 2022, 5:19pm UTC](https://discuss.elastic.co/t/a-node-cannot-be-upgraded-directly-from-version-7-10-2-to-version-8-4-3-it-must-first-be-upgraded-to-version-7-17-0/317036 "2022-10-19T17:19:05Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![SUNA](https://avatars.discourse-cdn.com/v4/letter/s/f05b48/32.png) [@SUNA](https://discuss.elastic.co/u/SUNA)\ **Post date:** [October 19, 2022, 5:19pm UTC](https://discuss.elastic.co/t/a-node-cannot-be-upgraded-directly-from-version-7-10-2-to-version-8-4-3-it-must-first-be-upgraded-to-version-7-17-0/317036/1 "2022-10-19T17:19:05Z")
Hi Team, I'm not sure how elastic verion managed to upgrade the major version without tried anyone. Did the stack try to upgrade itself? Kindly help how can i fix this error. my kibana down due to this error ---
**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\ **Post date:** [October 19, 2022, 9:43pm UTC](https://discuss.elastic.co/t/a-node-cannot-be-upgraded-directly-from-version-7-10-2-to-version-8-4-3-it-must-first-be-upgraded-to-version-7-17-0/317036/2 "2022-10-19T21:43:43Z")
Elasticsearch cannot upgrade itself, so if the package has upgraded then something has done that. ---
**Author:** ![SUNA](https://avatars.discourse-cdn.com/v4/letter/s/f05b48/32.png) [@SUNA](https://discuss.elastic.co/u/SUNA)\ **Post date:** [October 20, 2022, 2:33am UTC](https://discuss.elastic.co/t/a-node-cannot-be-upgraded-directly-from-version-7-10-2-to-version-8-4-3-it-must-first-be-upgraded-to-version-7-17-0/317036/3 "2022-10-20T02:33:07Z")
@warkolm and Team, Kindly help how to troubleshoot and fix this. i will provide required information. ---
**Author:** ![SUNA](https://avatars.discourse-cdn.com/v4/letter/s/f05b48/32.png) [@SUNA](https://discuss.elastic.co/u/SUNA)\ **Post date:** [October 20, 2022, 2:49am UTC](https://discuss.elastic.co/t/a-node-cannot-be-upgraded-directly-from-version-7-10-2-to-version-8-4-3-it-must-first-be-upgraded-to-version-7-17-0/317036/4 "2022-10-20T02:49:20Z")
Hi Kibana url not reachable. I have tried to debug issue as below. first i have downgraded elasticsearch to 7.17.0 version and kibana still showing 8.4.3 version. kibana service keep on failing. **kibana logs** root@elk:/etc/elasticsearch# sudo journalctl -fu kibana.service -- Logs begin at Tue 2022-10-11 09:15:11 IST. -- Oct 20 00:22:16 elk kibana[622019]: at bootstrap (/usr/share/kibana/src/core/server/bootstrap.js:99:9) Oct 20 00:22:16 elk kibana[622019]: at Command. (/usr/share/kibana/src/cli/serve/serve.js:216:5) t 20 00:22:16 **elk kibana[622019]: FATAL Error: [config validation of [elasticsearch].username]: value of "elastic" is forbidden. This is a superuser account that cannot write to system indices that Kibana needs to function. Use a service account token instead**. Learn more: [Service accounts | Elasticsearch Guide [8.0] | Elastic](https://www.elastic.co/guide/en/elasticsearch/reference/8.0/service-accounts.html) Oct 20 00:22:16 elk systemd[1]: kibana.service: Main process exited, code=exited, status=78/CONFIG **ufu status : inactive** _in server below Ports opened_ . in below 5601 port not opened **root@elk:/etc/elasticsearch# netstat -tulpn | grep LISTEN** tcp 0 0 127.0.0.53:53 0.0.0.0:\* LISTEN 632/systemd-resolve tcp 0 0 0.0.0.0:22 0.0.0.0:\* LISTEN 846/sshd: /usr/sbin tcp6 0 0 :::9200 :::\* LISTEN 623594/java tcp6 0 0 :::9300 :::\* LISTEN 623594/java tcp6 0 0 :::22 :::\* LISTEN 846/sshd: /usr/sbin **Elastic search logs** [2022-10-20T08:18:10,086][INFO][o.e.x.i.IndexLifecycleRunner] [node-1] policy [apm-rollover-30-days] for index [apm-7.10.2-span] on an error step due to a transient error, moving back to the failed step [check-rollover-ready] for execution. retry attempt [227] [2022-10-20T08:18:10,087][ERROR][o.e.x.i.IndexLifecycleRunner] [node-1] policy [apm-rollover-30-days] for index [apm-7.10.2-metric] failed on step [{"phase":"hot","action":"rollover","name":"check-rollover-ready"}]. Moving to ERROR step ---
**Author:** ![SUNA](https://avatars.discourse-cdn.com/v4/letter/s/f05b48/32.png) [@SUNA](https://discuss.elastic.co/u/SUNA)\ **Post date:** [October 20, 2022, 2:51am UTC](https://discuss.elastic.co/t/a-node-cannot-be-upgraded-directly-from-version-7-10-2-to-version-8-4-3-it-must-first-be-upgraded-to-version-7-17-0/317036/5 "2022-10-20T02:51:07Z")
kibana.ym file below things uncommented. kindly review the kibana.yml file below and help me to fix. Elastic is the user name I use. It was working fine for me. server.port: 5601 server.host: "127.0.0.1" server.name: "elk-server" elasticsearch.hosts: ["[http://localhost:9200](http://localhost:9200/)"] elasticsearch.username: "elastic" elasticsearch.password: "RTMRpVBdtJwPhHR9" . ---
**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\ **Post date:** [October 20, 2022, 2:52am UTC](https://discuss.elastic.co/t/a-node-cannot-be-upgraded-directly-from-version-7-10-2-to-version-8-4-3-it-must-first-be-upgraded-to-version-7-17-0/317036/6 "2022-10-20T02:52:21Z")
Did you follow the link that the error provides - [Service accounts | Elasticsearch Guide [8.0] | Elastic](https://www.elastic.co/guide/en/elasticsearch/reference/8.0/service-accounts.html)? ---
**Author:** ![SUNA](https://avatars.discourse-cdn.com/v4/letter/s/f05b48/32.png) [@SUNA](https://discuss.elastic.co/u/SUNA)\ **Post date:** [October 20, 2022, 3:27am UTC](https://discuss.elastic.co/t/a-node-cannot-be-upgraded-directly-from-version-7-10-2-to-version-8-4-3-it-must-first-be-upgraded-to-version-7-17-0/317036/7 "2022-10-20T03:27:11Z")
Sure @warkolm i will check ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [November 17, 2022, 3:28am UTC](https://discuss.elastic.co/t/a-node-cannot-be-upgraded-directly-from-version-7-10-2-to-version-8-4-3-it-must-first-be-upgraded-to-version-7-17-0/317036/8 "2022-11-17T03:28:01Z")
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