# A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Elastic Agent service
**URL:** https://discuss.elastic.co/t/a-timeout-30000-milliseconds-was-reached-while-waiting-for-a-transaction-response-from-the-elastic-agent-service/346751
**Category:** Elastic Agent
**Created:** [November 9, 2023, 3:16am UTC](https://discuss.elastic.co/t/a-timeout-30000-milliseconds-was-reached-while-waiting-for-a-transaction-response-from-the-elastic-agent-service/346751 "2023-11-09T03:16:59Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@digital-thought](https://discuss.elastic.co/u/digital-thought)
#### Post date: [November 9, 2023, 3:16am UTC](https://discuss.elastic.co/t/a-timeout-30000-milliseconds-was-reached-while-waiting-for-a-transaction-response-from-the-elastic-agent-service/346751/1 "2023-11-09T03:16:59Z")
We have installed the Elastic Agent onto a Windows system for monitoring.
Since we have installed the agent, we are seeing an Error Event (ID 7011) in the System logs of the OS that is reporting:
"A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Elastic Agent service."
It is occuring repeatably every few minutes.
In addition we are seeing an Error Event ID 7046 which is related to the 7011.
Does anyone have any suggestions on the resolution to this?
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### Author:  [@system](https://discuss.elastic.co/u/system)
#### Post date: [December 7, 2023, 3:17am UTC](https://discuss.elastic.co/t/a-timeout-30000-milliseconds-was-reached-while-waiting-for-a-transaction-response-from-the-elastic-agent-service/346751/2 "2023-12-07T03:17:10Z")
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