# Adobe Acrobat Reader could not open 'dashboard.pdf'
**URL:** https://discuss.elastic.co/t/adobe-acrobat-reader-could-not-open-dashboard-pdf/105234
**Category:** Elasticsearch
**Created:** [October 25, 2017, 11:39am UTC](https://discuss.elastic.co/t/adobe-acrobat-reader-could-not-open-dashboard-pdf/105234 "2017-10-25T11:39:37Z")
**Posts on this page:** 8
**Page:** 1
### Author:  [@pjanzen](https://discuss.elastic.co/u/pjanzen)
#### Post date: [October 25, 2017, 11:39am UTC](https://discuss.elastic.co/t/adobe-acrobat-reader-could-not-open-dashboard-pdf/105234/1 "2017-10-25T11:39:38Z")
Hi All,
I created a watcher with an email action to generate a dashboard pdf and send that out to an email address. In principal this works however the pdf cannot be opened with the error:
> Adobe Acrobat Reader could not open 'dashboard.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).
The watcher config I use is the following.
```
{
"trigger": {
"schedule": {
"interval": "5m"
}
},
"input": {
"search": {
"request": {
"search_type": "query_then_fetch",
"indices": [
"clog-*"
],
"types": [
"logs"
],
"body": {
"size": 0,
"query": {
"bool": {
"must": [
{
"query_string": {
"query": "program:GW AND EnvID:p-xxxxn AND action:P6_ACCEPT_DEFAULT AND _exists_:hdr_subject AND cm_score: [0 TO 90]",
"analyze_wildcard": true
}
},
{
"range": {
"@timestamp": {
"gte": "now-5m",
"lte": "now"
}
}
}
],
"must_not": []
}
},
"aggs": {
"subjects": {
"terms": {
"field": "hdr_subject.keyword",
"min_doc_count": 10,
"size": 5,
"order": {
"_count": "desc"
}
}
}
}
}
}
}
},
"condition": {
"script": {
"source": "if (ctx.payload.hits.total < 1) return false; for(int i=0; i < ctx.payload.aggregations.subjects.buckets.size(); i++) if (ctx.payload.aggregations.subjects.buckets[i].doc_count > 10) return true",
"lang": "painless"
}
},
"actions": {
"standard_account": {
"throttle_period_in_millis": 900000,
"email": {
"profile": "standard",
"attachments": {
"dashboard.pdf": {
"http": {
"request": {
"scheme": "http",
"host": "my.kibana.host",
"port": 5601,
"method": "post",
"path": "/api/reporting/generate/dashboard/AV9R_W0QON_pt8a4d3oh&sync",
"params": {},
"headers": {
"kbn-xsrf": "reporting"
},
"auth": {
"basic": {
"username": "elastic"
}
},
"read_timeout_millis": 300000
},
"content_type": "application/pdf"
}
}
},
"priority": "high",
"to": [
"destination@example.com"
],
"subject": "Possible spam run detected (TEST).",
"body": {
"text": "Possible spam run detected. Encountered {{ctx.payload.hits.total}} subjects in 5 minutes, see attached data"
}
}
}
}
}
```
If I generate the report from kibana it works fine.
Is there something else I need to set to generate a correct pdf?
---
### Author:  [@spinscale](https://discuss.elastic.co/u/spinscale)
#### Post date: [October 25, 2017, 12:27pm UTC](https://discuss.elastic.co/t/adobe-acrobat-reader-could-not-open-dashboard-pdf/105234/2 "2017-10-25T12:27:51Z")
what is the size of the produced PDF file?
can you share the output of the watch history or the execute watch api?
---
### Author:  [@pjanzen](https://discuss.elastic.co/u/pjanzen)
#### Post date: [October 25, 2017, 12:48pm UTC](https://discuss.elastic.co/t/adobe-acrobat-reader-could-not-open-dashboard-pdf/105234/3 "2017-10-25T12:48:25Z")
The size of the pdf is 158Kb. The output of the execution is this:
```
{
"watch_id": "esrd",
"state": "executed",
"status": {
"state": {
"active": true,
"timestamp": "2017-10-25T11:44:33.347Z"
},
"last_checked": "2017-10-25T12:43:36.790Z",
"last_met_condition": "2017-10-25T12:43:36.790Z",
"actions": {
"standard_account": {
"ack": {
"timestamp": "2017-10-25T11:48:36.958Z",
"state": "ackable"
},
"last_execution": {
"timestamp": "2017-10-25T12:43:36.790Z",
"successful": true
},
"last_successful_execution": {
"timestamp": "2017-10-25T12:43:36.790Z",
"successful": true
},
"last_throttle": {
"timestamp": "2017-10-25T12:38:36.716Z",
"reason": "throttling interval is set to [15 minutes] but time elapsed since last execution is [14 minutes, 59 seconds and 747 milliseconds]"
}
}
}
},
"trigger_event": {
"type": "schedule",
"triggered_time": "2017-10-25T12:43:36.790Z",
"schedule": {
"scheduled_time": "2017-10-25T12:43:36.571Z"
}
},
"input": {
"search": {
"request": {
"search_type": "query_then_fetch",
"indices": [
"clog-*"
],
"types": [
"logs"
],
"body": {
"size": 0,
"query": {
"bool": {
"must": [
{
"query_string": {
"query": "program:GW AND EnvID:p-xxxxxn AND action:P6_ACCEPT_DEFAULT AND _exists_:hdr_subject AND cm_score: [0 TO 90]",
"analyze_wildcard": true
}
},
{
"range": {
"@timestamp": {
"gte": "now-5m",
"lte": "now"
}
}
}
],
"must_not": []
}
},
"aggs": {
"subjects": {
"terms": {
"field": "hdr_subject.keyword",
"min_doc_count": 10,
"size": 5,
"order": {
"_count": "desc"
}
}
}
}
}
}
}
},
"condition": {
"script": {
"source": "if (ctx.payload.hits.total < 1) return false; for(int i=0; i < ctx.payload.aggregations.subjects.buckets.size(); i++) if (ctx.payload.aggregations.subjects.buckets[i].doc_count > 10) return true",
"lang": "painless"
}
},
"metadata": {
"name": "eSRD"
},
"result": {
"execution_time": "2017-10-25T12:43:36.790Z",
"execution_duration": 651,
"input": {
"type": "search",
"status": "success",
"payload": {
"_shards": {
"total": 6,
"failed": 0,
"successful": 6,
"skipped": 0
},
"hits": {
"hits": [],
"total": 818,
"max_score": 0
},
"took": 12,
"timed_out": false,
"aggregations": {
"subjects": {
"doc_count_error_upper_bound": 6,
"sum_other_doc_count": 324,
}
}
},
"search": {
"request": {
"search_type": "query_then_fetch",
"indices": [
"clog-*"
],
"types": [
"logs"
],
"body": {
"size": 0,
"query": {
"bool": {
"must": [
{
"query_string": {
"query": "program:GW AND EnvID:p-xxxxn AND action:P6_ACCEPT_DEFAULT AND _exists_:hdr_subject AND cm_score: [0 TO 90]",
"analyze_wildcard": true
}
},
{
"range": {
"@timestamp": {
"gte": "now-5m",
"lte": "now"
}
}
}
],
"must_not": []
}
},
"aggs": {
"subjects": {
"terms": {
"field": "hdr_subject.keyword",
"min_doc_count": 10,
"size": 5,
"order": {
"_count": "desc"
}
}
}
}
}
}
}
},
"condition": {
"type": "script",
"status": "success",
"met": true
},
"actions": [
{
"id": "standard_account",
"type": "email",
"status": "success",
"email": {
"account": "standard_account",
"message": {
"id": "esrd_9b54d4e5-80b6-4403-ab51-8004433cc13b-2017-10-25T12:43:36.790Z",
"from": "from@example.com",
"priority": "high",
"sent_date": "2017-10-25T12:43:36.907Z",
"to": [
"ouput@example.com"
],
"subject": "Possible spam run detected (TEST).",
"body": {
"text": "Possible spam run detected. Encountered 818 subjects in 5 minutes, see attached data"
}
}
}
}
]
},
"messages": []
}
```
---
### Author:  [@spinscale](https://discuss.elastic.co/u/spinscale)
#### Post date: [October 25, 2017, 1:37pm UTC](https://discuss.elastic.co/t/adobe-acrobat-reader-could-not-open-dashboard-pdf/105234/4 "2017-10-25T13:37:24Z")
That looks ok, would it be possible to share that PDF? If you dont want to upload it, you can also email it to me directly, $firstname.$lastname@elastic.co (note the missing m at the end of the domain 🙂
Thanks so much!
--Alex
---
### Author:  [@pjanzen](https://discuss.elastic.co/u/pjanzen)
#### Post date: [October 25, 2017, 2:47pm UTC](https://discuss.elastic.co/t/adobe-acrobat-reader-could-not-open-dashboard-pdf/105234/5 "2017-10-25T14:47:38Z")
I have send the email.
Thanks for looking.
---
### Author:  [@spinscale](https://discuss.elastic.co/u/spinscale)
#### Post date: [October 25, 2017, 4:20pm UTC](https://discuss.elastic.co/t/adobe-acrobat-reader-could-not-open-dashboard-pdf/105234/6 "2017-10-25T16:20:30Z")
What Elasticsearch version is this? I dont think you should use the HTTP input for your attachment but the dedicated [reporting](https://www.elastic.co/guide/en/x-pack/5.6/actions-email.html#configuring-email-attachments) one
If you do, you can also get rid of the `sync` parameter.
---
### Author:  [@pjanzen](https://discuss.elastic.co/u/pjanzen)
#### Post date: [October 26, 2017, 5:41am UTC](https://discuss.elastic.co/t/adobe-acrobat-reader-could-not-open-dashboard-pdf/105234/7 "2017-10-26T05:41:29Z")
I got this fixed after reading the docs a little better and resetup the action part.
Thanks for you pointer..
---
### Author:  [@system](https://discuss.elastic.co/u/system)
#### Post date: [November 23, 2017, 5:42am UTC](https://discuss.elastic.co/t/adobe-acrobat-reader-could-not-open-dashboard-pdf/105234/8 "2017-11-23T05:42:01Z")
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