# AI Assistant not being set up

**URL:** <https://discuss.elastic.co/t/ai-assistant-not-being-set-up/363325>\
**Category:** Kibana\
**Created:** [July 18, 2024, 6:49am UTC](https://discuss.elastic.co/t/ai-assistant-not-being-set-up/363325 "2024-07-18T06:49:25Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![mansibora](https://avatars.discourse-cdn.com/v4/letter/m/f4b2a3/32.png) [@mansibora](https://discuss.elastic.co/u/mansibora)\
**Post date:** [July 18, 2024, 6:49am UTC](https://discuss.elastic.co/t/ai-assistant-not-being-set-up/363325/1 "2024-07-18T06:49:25Z")

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The knowledge base is not getting installed, gives error and even the AI Assistant is giving error. I have even added the secret key for my GPT-4 OpenAI in the Connector.

 ![image](https://us1.discourse-cdn.com/elastic/original/3X/2/2/220e09ab483e0702f55c4e076bc1b0077fa62d5d.png)

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<div class="post-metadata">

**Author:** ![carly.richmond](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/carly.richmond/32/104935_2.png) [@carly.richmond](https://discuss.elastic.co/u/carly.richmond)\
**Post date:** [July 18, 2024, 9:24am UTC](https://discuss.elastic.co/t/ai-assistant-not-being-set-up/363325/2 "2024-07-18T09:24:36Z")

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Hi @mansibora,

Welcome! It looks like you are hitting the request limit for your organisation in OpenAI. I would check your plan, credit and billing details as well as check out the below resources from the OpenAI help centre:

1. [https://help.openai.com/en/articles/6843909-rate-limits-and-429-too-many-requests-errors](https://help.openai.com/en/articles/6843909-rate-limits-and-429-too-many-requests-errors)
2. [https://help.openai.com/en/articles/5955604-how-can-i-solve-429-too-many-requests-errors](https://help.openai.com/en/articles/5955604-how-can-i-solve-429-too-many-requests-errors)
3. [https://help.openai.com/en/articles/6891829-error-code-429-rate-limit-reached-for-requests](https://help.openai.com/en/articles/6891829-error-code-429-rate-limit-reached-for-requests)
4. [https://help.openai.com/en/articles/6891831-error-code-429-you-exceeded-your-current-quota-please-check-your-plan-and-billing-details](https://help.openai.com/en/articles/6891831-error-code-429-you-exceeded-your-current-quota-please-check-your-plan-and-billing-details)

Hope that helps!