# Alerts and Actions - Connectors

**URL:** https://discuss.elastic.co/t/alerts-and-actions-connectors/234751
**Category:** Kibana
**Created:** [May 28, 2020, 1:19pm UTC](https://discuss.elastic.co/t/alerts-and-actions-connectors/234751 "2020-05-28T13:19:28Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![DivyaniJ](https://avatars.discourse-cdn.com/v4/letter/d/df705f/32.png) [@DivyaniJ](https://discuss.elastic.co/u/DivyaniJ)
#### Post date: [May 28, 2020, 1:19pm UTC](https://discuss.elastic.co/t/alerts-and-actions-connectors/234751/1 "2020-05-28T13:19:28Z")

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I created an index connector and configured an alert to index on it with proper conditions.  
As an output, I don't see the documents getting indexed after the alert. Can someone help?  
PS: I'm using elastic 7.7 SaaS offering

 ![Alert](https://us1.discourse-cdn.com/elastic/original/3X/9/9/9948d238485ea739ad66c2b29fdfdcbc21bd5df4.png) ![IndexConnector](https://us1.discourse-cdn.com/elastic/original/3X/8/0/80169db8f14d12abd3963f50531d1158962bcea0.png)

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### Author: ![tsullivan](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/tsullivan/32/31077_2.png) [@tsullivan](https://discuss.elastic.co/u/tsullivan)
#### Post date: [May 30, 2020, 4:26am UTC](https://discuss.elastic.co/t/alerts-and-actions-connectors/234751/2 "2020-05-30T04:26:36Z")

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I'm not sure what the issue could be, but here are a few thoughts:

- Try setting the `refresh` option to true (see the [refresh docs](https://www.elastic.co/guide/en/elasticsearch/reference/7.7/docs-refresh.html))
- Check that the user context of the alert has privileges to write to the `test` index
- Check the Elasticsearch logs or Kibana logs for any errors or warnings.

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### Author: ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)
#### Post date: [June 27, 2020, 4:26am UTC](https://discuss.elastic.co/t/alerts-and-actions-connectors/234751/3 "2020-06-27T04:26:38Z")

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