# An internal error while attempting to create policy

**URL:** https://discuss.elastic.co/t/an-internal-error-while-attempting-to-create-policy/347991
**Category:** Elasticsearch
**Created:** [November 26, 2023, 11:42am UTC](https://discuss.elastic.co/t/an-internal-error-while-attempting-to-create-policy/347991 "2023-11-26T11:42:08Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![amarnath](https://avatars.discourse-cdn.com/v4/letter/a/ecccb3/32.png) [@amarnath](https://discuss.elastic.co/u/amarnath)
#### Post date: [November 26, 2023, 11:42am UTC](https://discuss.elastic.co/t/an-internal-error-while-attempting-to-create-policy/347991/1 "2023-11-26T11:42:08Z")

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{"service":{"node":{"roles":["background\_tasks","ui"]}},"ecs":{"version":"8.6.1"},"@timestamp":"2023-11-26T11:27:03.939+00:00","message":"Cannot read properties of undefined (reading 'split')","error":{"message":"Cannot read properties of undefined (reading 'split')","type":"TypeError","stack\_trace":"TypeError: Cannot read properties of undefined (reading 'split')\n at parseAndVerifyArchive (/usr/share/kibana/node\_modules/@kbn/fleet-plugin/server/services/epm/archive/parse.js:147:55)\n at getEsPackage (/usr/share/kibana/node\_modules/@kbn/fleet-plugin/server/services/epm/archive/storage.js:216:56)\n at processTicksAndRejections (node:internal/process/task\_queues:95:5)\n at getPackageFromSource (/usr/share/kibana/node\_modules/@kbn/fleet-plugin/server/services/epm/packages/get.js:439:13)\n at getPackageInfo (/usr/share/kibana/node\_modules/@kbn/fleet-plugin/server/services/epm/packages/get.js:355:9)\n at getMonitoringPermissions (/usr/share/kibana/node\_modules/@kbn/fleet-plugin/server/services/agent\_policies/monitoring\_permissions.js:51:15)\n at getFullAgentPolicy (/usr/share/kibana/node\_modules/@kbn/fleet-plugin/server/services/agent\_policies/full\_agent\_policy.js:135:33)\n at async Promise.all (index 0)\n at AgentPolicyService.deployPolicies (/usr/share/kibana/node\_modules/@kbn/fleet-plugin/server/services/agent\_policy.js:586:26)\n at AgentPolicyService.deployPolicy (/usr/share/kibana/node\_modules/@kbn/fleet-plugin/server/services/agent\_policy.js:570:5)\n at agentPolicyUpdateEventHandler (/usr/share/kibana/node\_modules/@kbn/fleet-plugin/server/services/agent\_policy\_update.js:44:5)\n at AgentPolicyService.create (/usr/share/kibana/node\_modules/@kbn/fleet-plugin/server/services/agent\_policy.js:160:5)\n at createAgentPolicyWithPackages (/usr/share/kibana/node\_modules/@kbn/fleet-plugin/server/services/agent\_policy\_create.js:97:23)\n at createAgentPolicyHandler (/usr/share/kibana/node\_modules/@kbn/fleet-plugin/server/routes/agent\_policy/handlers.js:161:13)\n at /usr/share/kibana/node\_modules/@kbn/core-http-router-server-internal/src/versioned\_router/core\_versioned\_route.js:106:24\n at Router.handle (/usr/share/kibana/node\_modules/@kbn/core-http-router-server-internal/src/router.js:154:30)\n at handler (/usr/share/kibana/node\_modules/@kbn/core-http-router-server-internal/src/router.js:113:50)\n at exports.Manager.execute (/usr/share/kibana/node\_modules/@hapi/hapi/lib/toolkit.js:60:28)\n at Object.internals.handler (/usr/share/kibana/node\_modules/@hapi/hapi/lib/handler.js:46:20)\n at exports.execute (/usr/share/kibana/node\_modules/@hapi/hapi/lib/handler.js:31:20)\n at Request.\_lifecycle (/usr/share/kibana/node\_modules/@hapi/hapi/lib/request.js:371:32)\n at Request.\_execute (/usr/share/kibana/node\_modules/@hapi/hapi/lib/request.js:281:9)"},"log":{"level":"ERROR","logger":"plugins.fleet"},"process":{"pid":344290},"trace":{"id":"788ea6b0c167c5d693b0d21ea1cb51d2"},"transaction":{"id":"92b2d32439a44e46"}}

im using 8.11.1 version of elk

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<div class="post-metadata">

### Author: ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)
#### Post date: [December 24, 2023, 11:42am UTC](https://discuss.elastic.co/t/an-internal-error-while-attempting-to-create-policy/347991/2 "2023-12-24T11:42:14Z")

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