# Analyst Practice Exam - user\_messages Data View. No Documents

**URL:** https://discuss.elastic.co/t/analyst-practice-exam-user-messages-data-view-no-documents/364038
**Category:** Elastic Training
**Created:** [July 30, 2024, 9:00am UTC](https://discuss.elastic.co/t/analyst-practice-exam-user-messages-data-view-no-documents/364038 "2024-07-30T09:00:37Z")
**Posts on this page:** 8
**Page:** 1

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### Author: ![bordercol](https://avatars.discourse-cdn.com/v4/letter/b/ec9cab/32.png) [@bordercol](https://discuss.elastic.co/u/bordercol)
#### Post date: [July 30, 2024, 9:00am UTC](https://discuss.elastic.co/t/analyst-practice-exam-user-messages-data-view-no-documents/364038/1 "2024-07-30T09:00:37Z")

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Course: Analyst Practice Exam

Question: Hi, for Q1 I was able to setup the user\_message data view and see the fields defined but no documents can be seen, even going back 5 years (instead of the 90 days mentioned). Q2 is fine (apachelogs) but I've lost quite a bit of my lab time troubleshooting this. Can you advise please? Thanks

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### Author: ![Andre\_Murbach\_Maidl](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/andre_murbach_maidl/32/83508_2.png) [@Andre\_Murbach\_Maidl](https://discuss.elastic.co/u/Andre_Murbach_Maidl)
#### Post date: [July 30, 2024, 5:17pm UTC](https://discuss.elastic.co/t/analyst-practice-exam-user-messages-data-view-no-documents/364038/2 "2024-07-30T17:17:20Z")

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Hi @bordercol ,

the data is time shifted so you can see them in the last 90 days time range as requested.

Please run the following query in **Dev Tools** to check the available date in the **user\_messages** index:

```auto
GET user_messages/_search
{
  "_source": ["date"]
}

```

If for some reason this query doesn't return any data or wrong dates we can replace your environment.

Best,  
Andre

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### Author: ![bordercol](https://avatars.discourse-cdn.com/v4/letter/b/ec9cab/32.png) [@bordercol](https://discuss.elastic.co/u/bordercol)
#### Post date: [July 31, 2024, 2:47pm UTC](https://discuss.elastic.co/t/analyst-practice-exam-user-messages-data-view-no-documents/364038/3 "2024-07-31T14:47:08Z")

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Hi Andre,

Running that query reports a date range for the index of 1st Oct to 30th Dec 2018.

Thanks,  
Ross

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### Author: ![Andre\_Murbach\_Maidl](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/andre_murbach_maidl/32/83508_2.png) [@Andre\_Murbach\_Maidl](https://discuss.elastic.co/u/Andre_Murbach_Maidl)
#### Post date: [July 31, 2024, 6:48pm UTC](https://discuss.elastic.co/t/analyst-practice-exam-user-messages-data-view-no-documents/364038/4 "2024-07-31T18:48:09Z")

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It looks like the time shift didn't work.

Please send me your registered e-mail through private message so I can replace your environment.

Best,  
Andre

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### Author: ![bordercol](https://avatars.discourse-cdn.com/v4/letter/b/ec9cab/32.png) [@bordercol](https://discuss.elastic.co/u/bordercol)
#### Post date: [August 1, 2024, 6:45am UTC](https://discuss.elastic.co/t/analyst-practice-exam-user-messages-data-view-no-documents/364038/5 "2024-08-01T06:45:40Z")

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Hi Andre,

Sorry, I can't find any option to message you privately. Can you point me to a guide please?

Thanks,  
Ross

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<div class="post-metadata">

### Author: ![Andre\_Murbach\_Maidl](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/andre_murbach_maidl/32/83508_2.png) [@Andre\_Murbach\_Maidl](https://discuss.elastic.co/u/Andre_Murbach_Maidl)
#### Post date: [August 1, 2024, 3:06pm UTC](https://discuss.elastic.co/t/analyst-practice-exam-user-messages-data-view-no-documents/364038/6 "2024-08-01T15:06:56Z")

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When you click my name you will see a message option. You can use that to send me your e-mail so I can replace your environment.

Best,  
Andre

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### Author: ![bordercol](https://avatars.discourse-cdn.com/v4/letter/b/ec9cab/32.png) [@bordercol](https://discuss.elastic.co/u/bordercol)
#### Post date: [August 5, 2024, 7:58am UTC](https://discuss.elastic.co/t/analyst-practice-exam-user-messages-data-view-no-documents/364038/7 "2024-08-05T07:58:38Z")

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Hi Andre, I've been looking there but seem to be missing the option - see screenshot.

Thanks,  
Ross

 ![Elastic Discuss - private message issue](https://us1.discourse-cdn.com/elastic/original/3X/7/c/7c50c5085443359de69e33a397e53f4b91123679.png)

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<div class="post-metadata">

### Author: ![Andre\_Murbach\_Maidl](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/andre_murbach_maidl/32/83508_2.png) [@Andre\_Murbach\_Maidl](https://discuss.elastic.co/u/Andre_Murbach_Maidl)
#### Post date: [August 5, 2024, 3:15pm UTC](https://discuss.elastic.co/t/analyst-practice-exam-user-messages-data-view-no-documents/364038/8 "2024-08-05T15:15:49Z")

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Perhaps you are not logged in. You should see something like this:

 ![Screenshot 2024-08-05 at 12.14.05](https://us1.discourse-cdn.com/elastic/original/3X/e/0/e004845ae2f1609484bb23d4cc2ee4855f2a49d8.png)

Best,  
Andre
