# APM: 503 Queue is full, server sleeping, nothing helps

**URL:** https://discuss.elastic.co/t/apm-503-queue-is-full-server-sleeping-nothing-helps/203180
**Category:** APM
**Tags:** server
**Created:** [October 11, 2019, 8:33am UTC](https://discuss.elastic.co/t/apm-503-queue-is-full-server-sleeping-nothing-helps/203180 "2019-10-11T08:33:32Z")
**Posts on this page:** 1
**Showing post:** 4

<div class="post-metadata">

### Author: ![simitt](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/simitt/32/106406_2.png) [@simitt](https://discuss.elastic.co/u/simitt)
#### Post date: [October 14, 2019, 9:50am UTC](https://discuss.elastic.co/t/apm-503-queue-is-full-server-sleeping-nothing-helps/203180/4 "2019-10-14T09:50:41Z")

</div>

> APM does not keep logs at all

Do you mean that you have disabled keeping logs? By default the APM Server does write to [log files](https://www.elastic.co/guide/en/apm/server/current/configuration-logging.html).

I assume you might encounter a similar bug to what we have seen in another discuss entry ([APM Failed to publish events: temporary bulk send failure / Queue is full 503 error](https://discuss.elastic.co/t/apm-failed-to-publish-events-temporary-bulk-send-failure-queue-is-full-503-error/202884)).  
From `7.4` on apm pipelines are enabled by default, and a new field `client.ip` is indexed. Providing invalid data for fields that are part of the pipelines, can lead to errors and ingestion retries. This seems to happen in some cases for `7.4` for the `client.ip` field. There is a [bug fix](https://github.com/elastic/apm-server/pull/2794) for this, that will be part of the next patch release for `7.4`.  
Until then I suggest you disable the pipeline, and remove the `client.ip` field from being ingested. You can do so by changing your `apm-servery.yml` file to include following settings:

```auto
output.elasticsearch.pipeline: "_none"
processors:
  - drop_fields:
      fields: ["client.ip"]
      ignore_missing: true

```

Hope this solves your issues, apologies for the inconveniences.

---

_[View the full topic](https://discuss.elastic.co/t/apm-503-queue-is-full-server-sleeping-nothing-helps/203180)._