# APM And User Experience Links not working in Kibana , giving Unauthorized

**URL:** https://discuss.elastic.co/t/apm-and-user-experience-links-not-working-in-kibana-giving-unauthorized/281926
**Category:** APM
**Tags:** elastic-stack-security, ui
**Created:** [August 19, 2021, 8:11am UTC](https://discuss.elastic.co/t/apm-and-user-experience-links-not-working-in-kibana-giving-unauthorized/281926 "2021-08-19T08:11:48Z")
**Posts on this page:** 18
**Page:** 1

<div class="post-metadata">

### Author: ![AnilWadnapwar](https://avatars.discourse-cdn.com/v4/letter/a/c89c15/32.png) [@AnilWadnapwar](https://discuss.elastic.co/u/AnilWadnapwar)
#### Post date: [August 19, 2021, 8:11am UTC](https://discuss.elastic.co/t/apm-and-user-experience-links-not-working-in-kibana-giving-unauthorized/281926/1 "2021-08-19T08:11:48Z")

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I using ELK stack of version 7.11.0. I have Basic License enabled. I am using RUM agentsfrom React to send telemetry. But while coming to Kibana getting unauthorized error.

 ![image](https://us1.discourse-cdn.com/elastic/original/3X/9/c/9ce4e002d76d2c1db7cf7496b1d7a4731c0a99a4.png)

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<div class="post-metadata">

### Author: ![sqren](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/sqren/32/26110_2.png) [@sqren](https://discuss.elastic.co/u/sqren)
#### Post date: [August 20, 2021, 6:39am UTC](https://discuss.elastic.co/t/apm-and-user-experience-links-not-working-in-kibana-giving-unauthorized/281926/2 "2021-08-20T06:39:35Z")

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Hi there,

By default APM data is written to `apm*` indices. Can you verify that the user has access to these indices?

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<div class="post-metadata">

### Author: ![AnilWadnapwar](https://avatars.discourse-cdn.com/v4/letter/a/c89c15/32.png) [@AnilWadnapwar](https://discuss.elastic.co/u/AnilWadnapwar)
#### Post date: [August 20, 2021, 7:20am UTC](https://discuss.elastic.co/t/apm-and-user-experience-links-not-working-in-kibana-giving-unauthorized/281926/3 "2021-08-20T07:20:51Z")

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Thanks for your reply. It is having access to all the indices.

 ![image](https://us1.discourse-cdn.com/elastic/original/3X/c/b/cb354c89176b8f49d6bf8713eaf6026e8a9b2194.png)

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<div class="post-metadata">

### Author: ![sqren](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/sqren/32/26110_2.png) [@sqren](https://discuss.elastic.co/u/sqren)
#### Post date: [August 20, 2021, 7:36am UTC](https://discuss.elastic.co/t/apm-and-user-experience-links-not-working-in-kibana-giving-unauthorized/281926/4 "2021-08-20T07:36:20Z")

</div>

Can you try running this in Kibana Dev Tools:

```auto
GET apm*/_search?terminate_after=1000
{
  "size": 0, 
  "aggs": {
    "events": {
      "terms": {
        "field": "processor.event",
        "size": 10
      }
    }
  }
}

```

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<div class="post-metadata">

### Author: ![AnilWadnapwar](https://avatars.discourse-cdn.com/v4/letter/a/c89c15/32.png) [@AnilWadnapwar](https://discuss.elastic.co/u/AnilWadnapwar)
#### Post date: [August 20, 2021, 8:02am UTC](https://discuss.elastic.co/t/apm-and-user-experience-links-not-working-in-kibana-giving-unauthorized/281926/5 "2021-08-20T08:02:27Z")

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getting below response.

 ![image](https://us1.discourse-cdn.com/elastic/original/3X/c/8/c88a8149a1a6078a1d6a14da80412b4befea9fcb.png)

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<div class="post-metadata">

### Author: ![AnilWadnapwar](https://avatars.discourse-cdn.com/v4/letter/a/c89c15/32.png) [@AnilWadnapwar](https://discuss.elastic.co/u/AnilWadnapwar)
#### Post date: [August 20, 2021, 8:04am UTC](https://discuss.elastic.co/t/apm-and-user-experience-links-not-working-in-kibana-giving-unauthorized/281926/6 "2021-08-20T08:04:04Z")

</div>

How to enable privilages. it is the superuser.

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<div class="post-metadata">

### Author: ![sqren](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/sqren/32/26110_2.png) [@sqren](https://discuss.elastic.co/u/sqren)
#### Post date: [August 20, 2021, 12:22pm UTC](https://discuss.elastic.co/t/apm-and-user-experience-links-not-working-in-kibana-giving-unauthorized/281926/7 "2021-08-20T12:22:28Z")

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Could it be the proxy in the middle that's blocking the response?

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<div class="post-metadata">

### Author: ![sqren](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/sqren/32/26110_2.png) [@sqren](https://discuss.elastic.co/u/sqren)
#### Post date: [August 20, 2021, 12:24pm UTC](https://discuss.elastic.co/t/apm-and-user-experience-links-not-working-in-kibana-giving-unauthorized/281926/8 "2021-08-20T12:24:02Z")

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Can you try calling ES directly?

```auto
curl -X GET "localhost:9200/apm*/_search?pretty"

```

You probably need to supply credentials

```auto
curl -X GET "localhost:9200/apm*/_search?pretty" -u elastic:changeme

```

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<div class="post-metadata">

### Author: ![AnilWadnapwar](https://avatars.discourse-cdn.com/v4/letter/a/c89c15/32.png) [@AnilWadnapwar](https://discuss.elastic.co/u/AnilWadnapwar)
#### Post date: [August 20, 2021, 1:23pm UTC](https://discuss.elastic.co/t/apm-and-user-experience-links-not-working-in-kibana-giving-unauthorized/281926/9 "2021-08-20T13:23:15Z")

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I tried from Kibana host above command .. it giving me results. Replaced localhost with my ES and credentials

curl -X GET "localhost:9200/apm\*/\_search?pretty" -u  
{  
"took" : 1,  
"timed\_out" : false,  
"\_shards" : {  
"total" : 7,  
"successful" : 7,  
"skipped" : 0,  
"failed" : 0  
},  
"hits" : {  
"total" : {  
"value" : 2,  
"relation" : "eq"  
},  
"max\_score" : 1.0,  
"hits" : [  
{  
"\_index" : "apm-7.11.1-onboarding-2021.07.22",  
"\_type" : "\_doc",  
"\_id" : "",  
"\_score" : 1.0,  
"\_source" : {  
"observer" : {  
"listening" : "[::]:8200",  
"hostname" : "",  
"id" : "",  
"ephemeral\_id" : "",  
"type" : "apm-server",  
"version" : "7.11.1",  
"version\_major" : 7  
},  
"@timestamp" : "2021-07-22T20:24:30.191Z",  
"ecs" : {  
"version" : "1.6.0"  
},  
"event" : {  
"ingested" : "2021-07-22T20:24:34.843887025Z"  
},  
"processor" : {  
"name" : "onboarding",  
"event" : "onboarding"  
}  
}  
},  
{  
"\_index" : "apm-7.11.1-onboarding-2021.07.26",  
"\_type" : "\_doc",  
"\_id" : "",  
"\_score" : 1.0,  
"\_source" : {  
"observer" : {  
"listening" : "[::]:8200",  
"hostname" : "-0",  
"id" : "",  
"type" : "apm-server",  
"ephemeral\_id" : "",  
"version" : "7.11.1",  
"version\_major" : 7  
},  
"@timestamp" : "2021-07-26T18:08:31.966Z",  
"ecs" : {  
"version" : "1.6.0"  
},  
"event" : {  
"ingested" : ""  
},  
"processor" : {  
"name" : "onboarding",  
"event" : "onboarding"  
}  
}  
}  
]  
}  
}

---

<div class="post-metadata">

### Author: ![AnilWadnapwar](https://avatars.discourse-cdn.com/v4/letter/a/c89c15/32.png) [@AnilWadnapwar](https://discuss.elastic.co/u/AnilWadnapwar)
#### Post date: [August 20, 2021, 1:27pm UTC](https://discuss.elastic.co/t/apm-and-user-experience-links-not-working-in-kibana-giving-unauthorized/281926/10 "2021-08-20T13:27:48Z")

</div>

I don't know, it was working fine but suddenly it got stopped.

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<div class="post-metadata">

### Author: ![sqren](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/sqren/32/26110_2.png) [@sqren](https://discuss.elastic.co/u/sqren)
#### Post date: [August 21, 2021, 8:30am UTC](https://discuss.elastic.co/t/apm-and-user-experience-links-not-working-in-kibana-giving-unauthorized/281926/11 "2021-08-21T08:30:46Z")

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Do you have access to the Kibana logs? They might tell us exactly what is causing the unauthorized error.

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<div class="post-metadata">

### Author: ![AnilWadnapwar](https://avatars.discourse-cdn.com/v4/letter/a/c89c15/32.png) [@AnilWadnapwar](https://discuss.elastic.co/u/AnilWadnapwar)
#### Post date: [August 24, 2021, 9:25am UTC](https://discuss.elastic.co/t/apm-and-user-experience-links-not-working-in-kibana-giving-unauthorized/281926/12 "2021-08-24T09:25:07Z")

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sorry for late reply.. I do have the access to kibana logs but I am seeing everything ok. Please find the same logs.

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<div class="post-metadata">

### Author: ![AnilWadnapwar](https://avatars.discourse-cdn.com/v4/letter/a/c89c15/32.png) [@AnilWadnapwar](https://discuss.elastic.co/u/AnilWadnapwar)
#### Post date: [August 24, 2021, 1:57pm UTC](https://discuss.elastic.co/t/apm-and-user-experience-links-not-working-in-kibana-giving-unauthorized/281926/13 "2021-08-24T13:57:18Z")

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From the log file I am finding only, whether it 200 or other than 200 not the cause. Can you please suggest anything.

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<div class="post-metadata">

### Author: ![sqren](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/sqren/32/26110_2.png) [@sqren](https://discuss.elastic.co/u/sqren)
#### Post date: [August 24, 2021, 11:00pm UTC](https://discuss.elastic.co/t/apm-and-user-experience-links-not-working-in-kibana-giving-unauthorized/281926/14 "2021-08-24T23:00:45Z")

</div>

Can you view APM data in Discover?

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<div class="post-metadata">

### Author: ![AnilWadnapwar](https://avatars.discourse-cdn.com/v4/letter/a/c89c15/32.png) [@AnilWadnapwar](https://discuss.elastic.co/u/AnilWadnapwar)
#### Post date: [August 26, 2021, 1:47pm UTC](https://discuss.elastic.co/t/apm-and-user-experience-links-not-working-in-kibana-giving-unauthorized/281926/15 "2021-08-26T13:47:21Z")

</div>

When I am trying index pattern with apm-\* giving me forbidden. But when I am trying with individual index of apm, I am able to create index pattern in Discover.

 ![image](https://us1.discourse-cdn.com/elastic/original/3X/d/d/ddf893ba89a12c72d39e62961baa49c1a6097aff.png)

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<div class="post-metadata">

### Author: ![AnilWadnapwar](https://avatars.discourse-cdn.com/v4/letter/a/c89c15/32.png) [@AnilWadnapwar](https://discuss.elastic.co/u/AnilWadnapwar)
#### Post date: [August 30, 2021, 9:43am UTC](https://discuss.elastic.co/t/apm-and-user-experience-links-not-working-in-kibana-giving-unauthorized/281926/16 "2021-08-30T09:43:18Z")

</div>

any update please?

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<div class="post-metadata">

### Author: ![sqren](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/sqren/32/26110_2.png) [@sqren](https://discuss.elastic.co/u/sqren)
#### Post date: [August 31, 2021, 6:24pm UTC](https://discuss.elastic.co/t/apm-and-user-experience-links-not-working-in-kibana-giving-unauthorized/281926/17 "2021-08-31T18:24:21Z")

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Your problem is not isolated to APM but seems to be a problem with permissions on general.

I suggest you close this and create a new thread.

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<div class="post-metadata">

### Author: ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)
#### Post date: [September 28, 2021, 6:25pm UTC](https://discuss.elastic.co/t/apm-and-user-experience-links-not-working-in-kibana-giving-unauthorized/281926/18 "2021-09-28T18:25:13Z")

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