# \[APM\] ASP.Net Agent no span data captured in Elasticsearch **URL:** \ **Category:** APM\ **Tags:** dotnet\ **Created:** [February 10, 2020, 12:34am UTC](https://discuss.elastic.co/t/apm-asp-net-agent-no-span-data-captured-in-elasticsearch/218491 "2020-02-10T00:34:35Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![ryan.xu](https://avatars.discourse-cdn.com/v4/letter/r/eb8c5e/32.png) [@ryan.xu](https://discuss.elastic.co/u/ryan.xu)\ **Post date:** [February 10, 2020, 12:34am UTC](https://discuss.elastic.co/t/apm-asp-net-agent-no-span-data-captured-in-elasticsearch/218491/1 "2020-02-10T00:34:35Z")
If you are asking about a problem you are experiencing, please use the following template, as it will help us help you. If you have a different problem, please delete all of this text 🙂 **Kibana version** : 7.5.2 **Elasticsearch version** :7.5.2 **APM Server version** :7.5 **APM Agent language and version** : APM .Net Agent, [ASP.net](http://ASP.net) **Browser version** :Chrome (79.0.3945) **Original install method (e.g. download page, yum, deb, from source, etc.) and version**: RPM / YUM **Fresh install or upgraded from other version?** Fresh install **Is there anything special in your setup?** For example, are you using the Logstash or Kafka outputs? Are you using a load balancer in front of the APM Servers? Have you changed index pattern, generated custom templates, changed agent configuration etc. **Description of the problem including expected versus actual behavior. Please include screenshots (if relevant)**: We have configured .net agent and enabled [asp.net](http://asp.net)(framework) in the .net application (deployed in IIS). the agent directly send data to ElasticSearch. We can see transations. but there is no span data received by Elasticsearch. ![image](https://us1.discourse-cdn.com/elastic/original/3X/5/9/590c85ece2164a931a92c5c992e96ab18ea4ccf1.png) ![image](https://us1.discourse-cdn.com/elastic/original/3X/2/e/2ef7212dae4bb08240cca754b485ff3cf836dd3b.png) ![image](https://us1.discourse-cdn.com/elastic/original/3X/9/7/9709091e5bc24ae6f70b07824c3e52e5875edbf0.png) APM options in web.config: add key="ElasticApm:ServerUrls" value="[http://172.16.98.224:8200](http://172.16.98.224:8200)" add key="ElasticApm:StackTraceLimit" value="-1" add key="ElasticApm:SpanFramesMinDuration" value="-1ms" add key="ElasticApm:LogLevel" value="info" **Steps to reproduce** : 1. 2. 3. **Errors in browser console (if relevant)**: **Provide logs and/or server output (if relevant)**: ---
**Author:** ![GregKalapos](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/gregkalapos/32/37205_2.png) [@GregKalapos](https://discuss.elastic.co/u/GregKalapos)\ **Post date:** [February 10, 2020, 2:05pm UTC](https://discuss.elastic.co/t/apm-asp-net-agent-no-span-data-captured-in-elasticsearch/218491/2 "2020-02-10T14:05:04Z")
Hi @ryan.xu, I see the transaction name ends with `.html` - what kind of HTTP request is this? What span do you expect there? If there is not database call or outgoing HTTP call and you don't capture a span manually, then for a static `html` you won't see more than the transaction itself. ---
**Author:** ![ryan.xu](https://avatars.discourse-cdn.com/v4/letter/r/eb8c5e/32.png) [@ryan.xu](https://discuss.elastic.co/u/ryan.xu)\ **Post date:** [February 11, 2020, 1:02am UTC](https://discuss.elastic.co/t/apm-asp-net-agent-no-span-data-captured-in-elasticsearch/218491/3 "2020-02-11T01:02:58Z")
Hi GregKalapos, Thank you for you reply! In fact the page is dynamic content and get data from database. the suffix is changed from aspx to html for kind of SEO purpose. I also checked other type of request with no lucky. ![image](https://us1.discourse-cdn.com/elastic/original/3X/c/2/c29aaf647e5d72c824c7b1f98f72d10eb9a4c06b.png) regards! Ryan ---
**Author:** ![GregKalapos](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/gregkalapos/32/37205_2.png) [@GregKalapos](https://discuss.elastic.co/u/GregKalapos)\ **Post date:** [February 12, 2020, 6:19pm UTC](https://discuss.elastic.co/t/apm-asp-net-agent-no-span-data-captured-in-elasticsearch/218491/4 "2020-02-12T18:19:08Z")
Hi Ryan, What library do you use to communicate to the database? We have Entity Framework support, [here](https://www.elastic.co/guide/en/apm/agent/dotnet/current/setup.html#setup-ef6) is a doc. about how to turn it on. We currently work on direct `SqlClient` support (without Entity Framework) - that's not yet released. Greg ---
**Author:** ![ryan.xu](https://avatars.discourse-cdn.com/v4/letter/r/eb8c5e/32.png) [@ryan.xu](https://discuss.elastic.co/u/ryan.xu)\ **Post date:** [February 13, 2020, 11:27am UTC](https://discuss.elastic.co/t/apm-asp-net-agent-no-span-data-captured-in-elasticsearch/218491/5 "2020-02-13T11:27:32Z")
Hi Greg, Tried with no lucky, I'm not sure if something with my code, although I switched from 4.5.x .net framework to 4.6.2. Would the .net agent report spans other than entity framework, as I see from the docs, the picture shows spans like strace trace of .net itself, as well as sql spans. In my deployment, there's not even 1 record in span index. Thank you! Ryan ---
**Author:** ![GregKalapos](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/gregkalapos/32/37205_2.png) [@GregKalapos](https://discuss.elastic.co/u/GregKalapos)\ **Post date:** [February 18, 2020, 10:35pm UTC](https://discuss.elastic.co/t/apm-asp-net-agent-no-span-data-captured-in-elasticsearch/218491/6 "2020-02-18T22:35:56Z")
> I switched from 4.5.x .net framework to 4.6.2. That's good, 4.6.1 is the latest we support, so that was a needed step. > Would the .net agent report spans other than entity framework For database we currently only support Entity Framework and Entity Framework core - plus there is an effort to support `SqlClient` as said above. Could you maybe place the code here from the controller - or at least some part of is, especially the one that calls into the database - If I see it I'll be probably able to tell if there is anything for it. ---
**Author:** ![ryan.xu](https://avatars.discourse-cdn.com/v4/letter/r/eb8c5e/32.png) [@ryan.xu](https://discuss.elastic.co/u/ryan.xu)\ **Post date:** [February 19, 2020, 1:20am UTC](https://discuss.elastic.co/t/apm-asp-net-agent-no-span-data-captured-in-elasticsearch/218491/7 "2020-02-19T01:20:56Z")
Hi Greg, I tried with a brand new project with only 1 web form, to submit data to server and DB, with .net framework 4.6.1 and entityframework. still no span captured. Configured as guide, included below config item in web.config > \ > \ > \ > \ > \ > \ > \ > \ > \ > > ``` > \ > \ > \ > > ``` there's only one controller, which is homecontroller > ``` > using System; > using System.Collections.Generic; > using System.Linq; > using System.Web; > using System.Web.Mvc; > using TripStats.Models; > using TripStats.Services; > using System.IO; > using TripStats.Domain; > > namespace TripStats.Controllers > { > public class HomeController : Controller > { > public ConfigService configService { get; set; } = new ConfigService(); > public TripInfoService tripInfoService { get; set; } = new TripInfoService(); > public IWordService wordService { get; set; } = new WordService(); > > // GET: Home > [HttpGet] > public ActionResult Index() > { > BindData(); > return View(); > } > > [HttpPost] > [ValidateAntiForgeryToken] > public ActionResult Index(IndexViewModel model) > { > if (ModelState.IsValid) > { > TripInfo info = new Domain.TripInfo() > { > CName = model.CName, > Number = model.Number, > Department = model.Department, > FactoryArea = model.FactoryArea, > OriginalIDNumber = model.IDNumber, > IDNumber = MD5Helper.GetMd5(model.IDNumber), > OriginalPhoneNumber = model.PhoneNumber, > PhoneNumber = MD5Helper.GetMd5(model.PhoneNumber), > HujiProvince = model.HujiProvince, > HujiCity = model.HujiCity, > ScreenShotFilePath = configService.ImageSavePath + "\\" + $"{model.FactoryArea}-{model.Department}-{model.CName}-{model.Number}-{Path.GetFileName(model.ScreenShot.FileName)}", > WordFilePath = configService.WordSavePath + "\\" + $"{model.FactoryArea}-{model.Department}-{model.CName}-{model.Number}-{model.RecordTime.ToString("yyyyMMddHHmmss")}.docx", > IsAgree = model.IsAgree, > Signature = model.Signature, > RecordTime = model.RecordTime, > }; > > if (!string.IsNullOrEmpty(info.ScreenShotFilePath)) > { > if (System.IO.File.Exists(info.ScreenShotFilePath)) > { > System.IO.File.Delete(info.ScreenShotFilePath); > } > if (model.ScreenShot != null) > { > model.ScreenShot.SaveAs(info.ScreenShotFilePath); > } > } > > tripInfoService.SaveTripInfo(info); > wordService.SaveWord(info); > tripInfoService.DeleteScreenShotFile(info); > > return RedirectToAction("Success"); > } > BindData(); > return View(model); > } > > public ActionResult Success() > { > return View(); > } > > [HttpGet] > public ActionResult Test() > { > return View(); > } > > public void BindData() > { > List Departments = new List(); > Departments.Add(new SelectListItem() { Text = "生产", Value = "生产" }); > Departments.Add(new SelectListItem() { Text = "生产-启询员工", Value = "生产-启询员工" }); > Departments.Add(new SelectListItem() { Text = "质量", Value = "质量" }); > Departments.Add(new SelectListItem() { Text = "供应链", Value = "供应链" }); > Departments.Add(new SelectListItem() { Text = "客户服务", Value = "客户服务" }); > Departments.Add(new SelectListItem() { Text = "EHSS", Value = "EHSS" }); > Departments.Add(new SelectListItem() { Text = "财务", Value = "财务" }); > Departments.Add(new SelectListItem() { Text = "IT", Value = "IT" }); > Departments.Add(new SelectListItem() { Text = "人力资源和行政", Value = "人力资源和行政" }); > Departments.Add(new SelectListItem() { Text = "工程", Value = "工程" }); > Departments.Add(new SelectListItem() { Text = "技术支持及研发", Value = "技术支持及研发" }); > Departments.Add(new SelectListItem() { Text = "卓越运营", Value = "卓越运营" }); > Departments.Add(new SelectListItem() { Text = "总经办", Value = "总经办" }); > ViewData["Departments"] = Departments; > } > } > } > > ``` Is there anything we missed. Thank you! Ryan ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [March 10, 2020, 9:21pm UTC](https://discuss.elastic.co/t/apm-asp-net-agent-no-span-data-captured-in-elasticsearch/218491/8 "2020-03-10T21:21:02Z")
This topic was automatically closed 20 days after the last reply. New replies are no longer allowed.