# APM Server not identified by Kibana **URL:** \ **Category:** APM\ **Tags:** java, server, ui\ **Created:** [June 23, 2022, 6:48am UTC](https://discuss.elastic.co/t/apm-server-not-identified-by-kibana/307948 "2022-06-23T06:48:12Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![anjana1](https://avatars.discourse-cdn.com/v4/letter/a/22d042/32.png) [@anjana1](https://discuss.elastic.co/u/anjana1)\ **Post date:** [June 23, 2022, 6:48am UTC](https://discuss.elastic.co/t/apm-server-not-identified-by-kibana/307948/1 "2022-06-23T06:48:12Z")
Kibana version : 7.17 Elasticsearch version : 7.17 APM Server version : 7.17 APM Agent language and version : java 1.8 Fresh install or upgraded from other version? fresh install Is there anything special in your setup? For example, are you using the Logstash or Kafka outputs? Are you using a load balancer in front of the APM Servers? Have you changed index pattern, generated custom templates, changed agent configuration etc. :-no I have been working with APM server and creating spans and transactions till yesterday. Suddenly today I see that Kibana does not show my APM data and server is not detected. But The URL at 8200 port gives me the below: ```auto { "build_date": "2022-05-18T06:49:31Z", "build_sha": "4440c47d2c53b3b0b969138a395d6cb0c94b12c1", "publish_ready": true, "version": "7.17.4" } ``` When I check the APM server status in Kibana it gives me:- No APM Server detected. Please make sure it is running and you have updated to 7.0 or higher. I have this error in Elasticsearch logs ```auto [2022-06-23T02:03:49,507][ERROR][o.e.x.i.IndexLifecycleRunner] [snsl-vm-411] policy [apm-rollover-30-days] for index [apm-7.17.4-metric] failed on step [{"phase":"hot","action":"rollover","name":"check-rollover-ready"}]. Moving to ERROR step ``` But this error was there for a very long time ...Why wouldnt Kibana detect the APm Server .. ---
**Author:** ![anjana1](https://avatars.discourse-cdn.com/v4/letter/a/22d042/32.png) [@anjana1](https://discuss.elastic.co/u/anjana1)\ **Post date:** [June 24, 2022, 4:18am UTC](https://discuss.elastic.co/t/apm-server-not-identified-by-kibana/307948/2 "2022-06-24T04:18:44Z")
Hi could somebody give me any leads ---
**Author:** ![simitt](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/simitt/32/106406_2.png) [@simitt](https://discuss.elastic.co/u/simitt)\ **Post date:** [June 24, 2022, 6:53am UTC](https://discuss.elastic.co/t/apm-server-not-identified-by-kibana/307948/3 "2022-06-24T06:53:54Z")
Hi @anjana1 , have you applied any changes (upgrades, config changes etc.) before the issues started? You can start with looking into the apm agent and the apm server logs and identify if there is anything suspicious logged. Please also check via discover or dev-tools if APM data are still ingested into ES and just not show up in Kibana APM UI or if in fact the ingestion stopped. ---
**Author:** ![anjana1](https://avatars.discourse-cdn.com/v4/letter/a/22d042/32.png) [@anjana1](https://discuss.elastic.co/u/anjana1)\ **Post date:** [June 24, 2022, 7:09am UTC](https://discuss.elastic.co/t/apm-server-not-identified-by-kibana/307948/4 "2022-06-24T07:09:22Z")
I can see span data coming into Apm server logs . But for some reason Apm app is not recognising the server .. no error in logs anywhere . Data is not injected in discover screen of kibana ---
**Author:** ![simitt](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/simitt/32/106406_2.png) [@simitt](https://discuss.elastic.co/u/simitt)\ **Post date:** [June 24, 2022, 8:58am UTC](https://discuss.elastic.co/t/apm-server-not-identified-by-kibana/307948/5 "2022-06-24T08:58:45Z")
Can you expand the time range in the Kibana APM UI until a date where APM data were still shown and then check if there is anything suspicious in the apm-server logs for this time? Please also check the Kibana logs. ---
**Author:** ![anjana1](https://avatars.discourse-cdn.com/v4/letter/a/22d042/32.png) [@anjana1](https://discuss.elastic.co/u/anjana1)\ **Post date:** [June 27, 2022, 4:32am UTC](https://discuss.elastic.co/t/apm-server-not-identified-by-kibana/307948/6 "2022-06-27T04:32:16Z")
Hi is this issue link below relevant to ours . I also have the error Exiting: error loading config file: config file ("/etc/apm-server/apm-server.yml") must be owned by the user identifier (uid=0) or root > [@Exiting: error loading config file: config file ("/etc/apm-server/apm-server.yml") must be owned by the user identifier (uid=0) or root](https://discuss.elastic.co/t/exiting-error-loading-config-file-config-file-etc-apm-server-apm-server-yml-must-be-owned-by-the-user-identifier-uid-0-or-root/179824): > > APM Server version: 7.0.0. APM Agent language and version: Node.js Original install method (e.g. download page, yum, deb, from source, etc.) and version: [https://artifacts.elastic.co/downloads/apm-server/apm-server-7.0.0-x86\_64.rpm](https://artifacts.elastic.co/downloads/apm-server/apm-server-7.0.0-x86_64.rpm) Is there anything special in your setup? We use ansible playbook to install and config APM; // this would copy the apm-server.yml ot the right plalce - name: Deploy /etc/apm-server/apm-server.yml config template: src: apm-server.yml.j2 dest: /etc/apm-… ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [July 18, 2022, 12:32am UTC](https://discuss.elastic.co/t/apm-server-not-identified-by-kibana/307948/7 "2022-07-18T00:32:37Z")
This topic was automatically closed 20 days after the last reply. New replies are no longer allowed.