# Apple M1 Ultra chip computer with elastic agent installed,.Approved Elastic Endpoint's web content filtering, resulting in network disconnection **URL:** \ **Category:** Endpoint Security\ **Created:** [May 18, 2023, 8:13am UTC](https://discuss.elastic.co/t/apple-m1-ultra-chip-computer-with-elastic-agent-installed-approved-elastic-endpoints-web-content-filtering-resulting-in-network-disconnection/333739 "2023-05-18T08:13:50Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![xqaiviwjxzw](https://avatars.discourse-cdn.com/v4/letter/x/bbce88/32.png) [@xqaiviwjxzw](https://discuss.elastic.co/u/xqaiviwjxzw)\ **Post date:** [May 18, 2023, 8:13am UTC](https://discuss.elastic.co/t/apple-m1-ultra-chip-computer-with-elastic-agent-installed-approved-elastic-endpoints-web-content-filtering-resulting-in-network-disconnection/333739/1 "2023-05-18T08:13:50Z")
![image](https://us1.discourse-cdn.com/elastic/original/3X/9/d/9d6239c31432463ce92de2bd3993f54e350ad0f6.jpeg) I tried to install resilient agent 8.4.1 and 8.7.1 on a chip:Apple M1 Ultra mac, after approving the network content filtering of the resilient endpoint, the computer was disconnected and could not use the wifi network, any encounter with this situation? What is the solution? ---
**Author:** ![ricardo2197](https://avatars.discourse-cdn.com/v4/letter/r/ee59a6/32.png) [@ricardo2197](https://discuss.elastic.co/u/ricardo2197)\ **Post date:** [May 18, 2023, 6:53pm UTC](https://discuss.elastic.co/t/apple-m1-ultra-chip-computer-with-elastic-agent-installed-approved-elastic-endpoints-web-content-filtering-resulting-in-network-disconnection/333739/2 "2023-05-18T18:53:33Z")
Hi xqaiviwjxzw! This has been reported before. This issues occurs on 12.5 mostly, there is a bug in the operating system preventing network extensions from loading correctly. Could you please try upgrading to ventura and try again? If Ventura is not an option for you, I'd suggest 12.6.2. ---
**Author:** ![xqaiviwjxzw](https://avatars.discourse-cdn.com/v4/letter/x/bbce88/32.png) [@xqaiviwjxzw](https://discuss.elastic.co/u/xqaiviwjxzw)\ **Post date:** [May 19, 2023, 7:03am UTC](https://discuss.elastic.co/t/apple-m1-ultra-chip-computer-with-elastic-agent-installed-approved-elastic-endpoints-web-content-filtering-resulting-in-network-disconnection/333739/3 "2023-05-19T07:03:30Z")
Ok, thanks for your reply, I'll try to see, thanks ---
**Author:** ![xqaiviwjxzw](https://avatars.discourse-cdn.com/v4/letter/x/bbce88/32.png) [@xqaiviwjxzw](https://discuss.elastic.co/u/xqaiviwjxzw)\ **Post date:** [June 6, 2023, 5:07am UTC](https://discuss.elastic.co/t/apple-m1-ultra-chip-computer-with-elastic-agent-installed-approved-elastic-endpoints-web-content-filtering-resulting-in-network-disconnection/333739/4 "2023-06-06T05:07:57Z")
It is also found that there is a disconnection on macos 12.1. Does the 12 version all have this problem? Please confirm, thank you ---
**Author:** ![ricardo2197](https://avatars.discourse-cdn.com/v4/letter/r/ee59a6/32.png) [@ricardo2197](https://discuss.elastic.co/u/ricardo2197)\ **Post date:** [June 7, 2023, 6:36am UTC](https://discuss.elastic.co/t/apple-m1-ultra-chip-computer-with-elastic-agent-installed-approved-elastic-endpoints-web-content-filtering-resulting-in-network-disconnection/333739/5 "2023-06-07T06:36:40Z")
I can confirm that most 12.\* versions have a problem with the content filter on M1 Ultra. > **[What's new for enterprise in macOS Monterey](https://support.apple.com/en-us/HT212586)** > > Learn about the enterprise content that Apple has released for macOS Monterey. ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [July 5, 2023, 6:37am UTC](https://discuss.elastic.co/t/apple-m1-ultra-chip-computer-with-elastic-agent-installed-approved-elastic-endpoints-web-content-filtering-resulting-in-network-disconnection/333739/6 "2023-07-05T06:37:21Z")
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