# Are you getting 403's when downloading? Please read here first

**URL:** <https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340>\
**Category:** Meta Elastic\
**Created:** [June 16, 2022, 4:54am UTC](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340 "2022-06-16T04:54:50Z")\
**Posts on this page:** 20\
**Page:** 2

<div class="post-metadata">

**Author:** ![khramov86](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/khramov86/32/111175_2.png) [@khramov86](https://discuss.elastic.co/u/khramov86)\
**Post date:** [September 23, 2022, 12:33pm UTC](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340/22 "2022-09-23T12:33:36Z")

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Same here  
IP: 79.137.197.200  
Location: Netherlands, Amsterdam

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**Author:** ![sardor.babakulov](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/sardor.babakulov/32/111012_2.png) [@sardor.babakulov](https://discuss.elastic.co/u/sardor.babakulov)\
**Post date:** [September 24, 2022, 9:40am UTC](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340/23 "2022-09-24T09:40:29Z")

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Can some one help with it please ?  
ip-1: 185.74.5.213  
ip-2: 92.63.206.17

Location: Tashkent, Uzbekistan

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<div class="post-metadata">

**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\
**Post date:** [September 26, 2022, 9:34pm UTC](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340/24 "2022-09-26T21:34:03Z")

</div>

@FrankBarmentlo these have been allowed.

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<div class="post-metadata">

**Author:** ![farmerKZ](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/farmerkz/32/97753_2.png) [@farmerKZ](https://discuss.elastic.co/u/farmerKZ)\
**Post date:** [September 27, 2022, 2:06pm UTC](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340/25 "2022-09-27T14:06:07Z")

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Hi!

403 Forbidden [IP: 34.120.127.130 443]

```auto
curl ipinfo.io
{
  "ip": "89.218.83.X",
  "city": "Almaty",
  "region": "Almaty",
  "country": "KZ",
  "loc": "43.2500,76.9167",
  "org": "AS9198 JSC Kazakhtelecom",
  "timezone": "Asia/Almaty",
  "readme": "https://ipinfo.io/missingauth"
}

```

Thanks!

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<div class="post-metadata">

**Author:** ![sardor.babakulov](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/sardor.babakulov/32/111012_2.png) [@sardor.babakulov](https://discuss.elastic.co/u/sardor.babakulov)\
**Post date:** [September 29, 2022, 11:58am UTC](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340/26 "2022-09-29T11:58:41Z")

</div>

Hello,  
I have posted 3 messages here and you are ignoring ?  
I have even messaged to your direct (personal page) no answer still.  
If it is not in your competence just text it here plz or mention responsible person, otherwise I would go and open new theme on it.  
Thanks in advance.

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<div class="post-metadata">

**Author:** ![ali.sharjeel](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/ali.sharjeel/32/118043_2.png) [@ali.sharjeel](https://discuss.elastic.co/u/ali.sharjeel)\
**Post date:** [September 30, 2022, 7:36am UTC](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340/27 "2022-09-30T07:36:16Z")

</div>

Hi I am getting 403 Forbidden in the below ips  
My IP Ranges are:  
194.163.128.0/18  
185.217.126.0/23

```auto
curl -qs ipinfo.io
{
  "ip": "185.217.127.206",
  "hostname": "ip-206-127-217-185.static.contabo.net",
  "city": "Düsseldorf",
  "region": "North Rhine-Westphalia",
  "country": "DE",
  "loc": "51.2217,6.7762",
  "org": "AS51167 Contabo GmbH",
  "postal": "40210",
  "timezone": "Europe/Berlin",
  "readme": "https://ipinfo.io/missingauth"
}

{
  "ip": "194.163.159.144",
  "hostname": "ip-144-159-163-194.static.contabo.net",
  "city": "Düsseldorf",
  "region": "North Rhine-Westphalia",
  "country": "DE",
  "loc": "51.1809,6.8598",
  "org": "AS51167 Contabo GmbH",
  "postal": "40599",
  "timezone": "Europe/Berlin",
  "readme": "https://ipinfo.io/missingauth"
}

```

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<div class="post-metadata">

**Author:** ![ali.sharjeel](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/ali.sharjeel/32/118043_2.png) [@ali.sharjeel](https://discuss.elastic.co/u/ali.sharjeel)\
**Post date:** [October 5, 2022, 7:34am UTC](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340/28 "2022-10-05T07:34:13Z")

</div>

Hi Mark!

Hope you are doing great. I am facing this issue too. Please take a look into

```auto
curl -qs ipinfo.io
{
  "ip": "185.217.127.206",
  "hostname": "ip-206-127-217-185.static.contabo.net",
  "city": "Düsseldorf",
  "region": "North Rhine-Westphalia",
  "country": "DE",
  "loc": "51.2217,6.7762",
  "org": "AS51167 Contabo GmbH",
  "postal": "40210",
  "timezone": "Europe/Berlin",
  "readme": "https://ipinfo.io/missingauth"
}

```

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<div class="post-metadata">

**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\
**Post date:** [October 9, 2022, 11:02pm UTC](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340/29 "2022-10-09T23:02:34Z")

</div>

Sorry for the delay, this should be ok now.

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<div class="post-metadata">

**Author:** ![Nicicalu](https://avatars.discourse-cdn.com/v4/letter/n/a698b9/32.png) [@Nicicalu](https://discuss.elastic.co/u/Nicicalu)\
**Post date:** [October 10, 2022, 7:38pm UTC](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340/30 "2022-10-10T19:38:41Z")

</div>

Hi Guys  
I'm getting the same 403 error from my Contabo server in Germany.

```bash
curl -qs ipinfo.io
{
  "ip": "75.119.153.152",
  "hostname": "vmi605444.contaboserver.net",
  "city": "Düsseldorf",
  "region": "North Rhine-Westphalia",
  "country": "DE",
  "loc": "51.2217,6.7762",
  "org": "AS51167 Contabo GmbH",
  "postal": "40210",
  "timezone": "Europe/Berlin",
  "readme": "https://ipinfo.io/missingauth"
}

```

Thanks!

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<div class="post-metadata">

**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\
**Post date:** [October 10, 2022, 9:11pm UTC](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340/31 "2022-10-10T21:11:39Z")

</div>

This has been resolved, apologies for the delay.

---

<div class="post-metadata">

**Author:** ![bhawk](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/bhawk/32/99970_2.png) [@bhawk](https://discuss.elastic.co/u/bhawk)\
**Post date:** [October 11, 2022, 4:08am UTC](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340/32 "2022-10-11T04:08:16Z")

</div>

Getting 403 Forbidden from Turkmenistan, please allow at least those subnets belonging to AS20661 (TurkmenTelecom):

217.174.224.0/20  
95.85.96.0/19

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<div class="post-metadata">

**Author:** ![ali.sharjeel](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/ali.sharjeel/32/118043_2.png) [@ali.sharjeel](https://discuss.elastic.co/u/ali.sharjeel)\
**Post date:** [October 11, 2022, 6:30am UTC](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340/33 "2022-10-11T06:30:13Z")

</div>

Hi Mark! Hope you are doing kindly take a look at my IPs. Thanks

My IP Ranges are:  
194.163.128.0/18  
185.217.126.0/23

```auto
curl -qs ipinfo.io
{
  "ip": "185.217.127.206",
  "hostname": "ip-206-127-217-185.static.contabo.net",
  "city": "Düsseldorf",
  "region": "North Rhine-Westphalia",
  "country": "DE",
  "loc": "51.2217,6.7762",
  "org": "AS51167 Contabo GmbH",
  "postal": "40210",
  "timezone": "Europe/Berlin",
  "readme": "https://ipinfo.io/missingauth"
}

{
  "ip": "194.163.159.144",
  "hostname": "ip-144-159-163-194.static.contabo.net",
  "city": "Düsseldorf",
  "region": "North Rhine-Westphalia",
  "country": "DE",
  "loc": "51.1809,6.8598",
  "org": "AS51167 Contabo GmbH",
  "postal": "40599",
  "timezone": "Europe/Berlin",
  "readme": "https://ipinfo.io/missingauth"
}

```

---

<div class="post-metadata">

**Author:** ![ali.sharjeel](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/ali.sharjeel/32/118043_2.png) [@ali.sharjeel](https://discuss.elastic.co/u/ali.sharjeel)\
**Post date:** [October 12, 2022, 6:39am UTC](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340/34 "2022-10-12T06:39:37Z")

</div>

Hello Mark! Hope you are doing great. We asked [Ipinfo.io](http://ipinfo.io/) fix this issue, they done. So could you please remove the ban from our194.163.128.0/18, 185.217.126.0/23. Regards.  
@warkolm

---

<div class="post-metadata">

**Author:** ![billiewillie](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/billiewillie/32/112170_2.png) [@billiewillie](https://discuss.elastic.co/u/billiewillie)\
**Post date:** [October 17, 2022, 3:42pm UTC](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340/35 "2022-10-17T15:42:44Z")

</div>

188.186.139.220  
Hello! Can you unblock this ip please? I work with wiki js and would like to use elastic

---

<div class="post-metadata">

**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\
**Post date:** [October 17, 2022, 10:17pm UTC](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340/36 "2022-10-17T22:17:15Z")

</div>

@billiewillie this looks to be an IP related to a russian company?

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<div class="post-metadata">

**Author:** ![billiewillie](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/billiewillie/32/112170_2.png) [@billiewillie](https://discuss.elastic.co/u/billiewillie)\
**Post date:** [October 18, 2022, 6:03am UTC](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340/37 "2022-10-18T06:03:37Z")

</div>

No, I'm from Uzbekistan

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<div class="post-metadata">

**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\
**Post date:** [October 18, 2022, 6:05am UTC](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340/38 "2022-10-18T06:05:37Z")

</div>

Based on what I am seeing at [http://ipinfo.io/](http://ipinfo.io/) it's related to a russian organisation so we are unable to do anything there sorry.

---

<div class="post-metadata">

**Author:** ![ali.sharjeel](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/ali.sharjeel/32/118043_2.png) [@ali.sharjeel](https://discuss.elastic.co/u/ali.sharjeel)\
**Post date:** [October 19, 2022, 5:54am UTC](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340/39 "2022-10-19T05:54:39Z")

</div>

@warkolm 194.163.159.144  
Hello! Can you unblock this IP, please? I work with elasticsearch security because of that I am unable to do so.  
Kindly unblock these subnets  
194.163.128.0/18  
185.217.126.0/23

---

<div class="post-metadata">

**Author:** ![farmerKZ](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/farmerkz/32/97753_2.png) [@farmerKZ](https://discuss.elastic.co/u/farmerKZ)\
**Post date:** [October 23, 2022, 7:27am UTC](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340/41 "2022-10-23T07:27:17Z")

</div>

26 days and no response ☹  
Moreover, another IP address was blocked for me, which also has nothing to do with Russia ... I just have no words, I think it's such a new kind of paranoia....

Thank you so much for blocking... ☹ ☹ 🤐

---

<div class="post-metadata">

**Author:** ![todeveni](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/todeveni/32/112691_2.png) [@todeveni](https://discuss.elastic.co/u/todeveni)\
**Post date:** [October 30, 2022, 5:38pm UTC](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340/47 "2022-10-30T17:38:32Z")

</div>

> [@warkolm](#):
>
> this is frustrating

IP: In 94.237.32.0/21 range  
Location: Helsinki, Finland

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