# Are you getting 403's when downloading? Please read here first **URL:** \ **Category:** Meta Elastic\ **Created:** [June 16, 2022, 4:54am UTC](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340 "2022-06-16T04:54:50Z")\ **Posts on this page:** 20\ **Page:** 3
**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\ **Post date:** [October 30, 2022, 9:09pm UTC](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340/48 "2022-10-30T21:09:13Z")
This has been allowed. ---
**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\ **Post date:** [October 30, 2022, 9:10pm UTC](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340/49 "2022-10-30T21:10:13Z")
This has been allowed. ---
**Author:** ![farmerKZ](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/farmerkz/32/97753_2.png) [@farmerKZ](https://discuss.elastic.co/u/farmerKZ)\ **Post date:** [October 31, 2022, 6:54am UTC](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340/50 "2022-10-31T06:54:26Z")
> [@warkolm](#): > > This has been allowed. No! ```auto root@graylog-2:~# apt-get update Hit:1 http://kz.archive.ubuntu.com/ubuntu focal InRelease Get:2 http://kz.archive.ubuntu.com/ubuntu focal-updates InRelease [114 kB] Err:3 https://artifacts.elastic.co/packages/oss-7.x/apt stable InRelease 403 Forbidden [IP: 34.120.127.130 443] ``` ---
**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\ **Post date:** [November 3, 2022, 9:29pm UTC](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340/51 "2022-11-03T21:29:04Z")
Can you please try again, we've checked and this is being allowed. ---
**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\ **Post date:** [November 3, 2022, 9:29pm UTC](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340/52 "2022-11-03T21:29:25Z")
This has been allowed. ---
**Author:** ![todeveni](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/todeveni/32/112691_2.png) [@todeveni](https://discuss.elastic.co/u/todeveni)\ **Post date:** [November 4, 2022, 7:50pm UTC](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340/53 "2022-11-04T19:50:58Z")
Also: IPv6: In 2a04:3540:1000:310::/64 range Location: Helsinki, Finland ```auto Err:9 https://artifacts.elastic.co/packages/7.x/apt stable InRelease 403 Forbidden [IP: 2600:1901:0:1d7:: 443] ``` ---
**Author:** ![SuperTux88](https://avatars.discourse-cdn.com/v4/letter/s/51bf81/32.png) [@SuperTux88](https://discuss.elastic.co/u/SuperTux88)\ **Post date:** [November 14, 2022, 12:05am UTC](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340/55 "2022-11-14T00:05:33Z")
My server is now also getting blocked since a few days: IP: 2a01:4f8:10a:1c49::/64 Location: Germany ---
**Author:** ![bhawk](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/bhawk/32/99970_2.png) [@bhawk](https://discuss.elastic.co/u/bhawk)\ **Post date:** [November 14, 2022, 7:23am UTC](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340/56 "2022-11-14T07:23:27Z")
Range: 217.174.224.0/20 95.85.96.0/19 Location: Turkmenistan Reposting because of no answer for one month. ---
**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\ **Post date:** [November 14, 2022, 7:26am UTC](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340/57 "2022-11-14T07:26:06Z")
Sorry about that, I must have missed this one ☹ I have raised this internally and will chase it up with priority. ---
**Author:** ![niemanz](https://avatars.discourse-cdn.com/v4/letter/n/f08c70/32.png) [@niemanz](https://discuss.elastic.co/u/niemanz)\ **Post date:** [November 16, 2022, 12:01am UTC](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340/58 "2022-11-16T00:01:49Z")
Tried via DM, but no response, so posting here for visibility: **IPv6:** 2a03:94e0::/30 subnet **Location:** Norway 403 error example: ```auto wget https://artifacts.elastic.co/downloads/beats/elastic-agent/elastic-agent-8.5.0-linux-x86_64.tar.gz --2022-11-09 18:05:09-- https://artifacts.elastic.co/downloads/beats/elastic-agent/elastic-agent-8.5.0-linux-x86_64.tar.gz Resolving artifacts.elastic.co (artifacts.elastic.co)... 2600:1901:0:1d7::, 34.120.127.130 Connecting to artifacts.elastic.co (artifacts.elastic.co)|2600:1901:0:1d7::|:443... connected. HTTP request sent, awaiting response... 403 Forbidden 2022-11-09 18:05:09 ERROR 403: Forbidden. ``` [ipinfo.io](http://ipinfo.io) data for IPv6: ```auto { "ip": "2a03:94e0::", "city": "Sandefjord", "region": "Vestfold og Telemark", "country": "NO", "loc": "59.1729,10.2149", "org": "AS56655 TerraHost AS", "postal": "3241", "timezone": "Europe/Oslo", "readme": "https://ipinfo.io/missingauth" } ``` I truly appreciate what elastic team members do in their spare time to help with these issues. But I hope that someday we can get an automated system to report IP block for faster unblocks because right now this is a real nightmare to update manually all servers (8.5.1 just released) ---
**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\ **Post date:** [November 16, 2022, 1:59am UTC](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340/59 "2022-11-16T01:59:44Z")
I got your DM, unfortunately I am still waiting for the IP to be allowed sorry. ---
**Author:** ![Althea\_Vestrit](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/althea_vestrit/32/104116_2.png) [@Althea\_Vestrit](https://discuss.elastic.co/u/Althea_Vestrit)\ **Post date:** [November 17, 2022, 2:57pm UTC](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340/60 "2022-11-17T14:57:10Z")
DM sent ! Thanks a lot ! ---
**Author:** ![braidner](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/braidner/32/99894_2.png) [@braidner](https://discuss.elastic.co/u/braidner)\ **Post date:** [November 21, 2022, 1:14am UTC](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340/62 "2022-11-21T01:14:44Z")
Hello, unblock pls. - ip:"31.172.77.158", - city:"Frankfurt am Main", - region:"Hesse", - country:"DE", ---
**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\ **Post date:** [November 22, 2022, 12:58am UTC](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340/63 "2022-11-22T00:58:45Z")
@bhawk @SuperTux88 @xinyi @todeveni @farmerKZ @niemanz these have been allowed. Thanks for your patience. ---
**Author:** ![SuperTux88](https://avatars.discourse-cdn.com/v4/letter/s/51bf81/32.png) [@SuperTux88](https://discuss.elastic.co/u/SuperTux88)\ **Post date:** [November 22, 2022, 1:21am UTC](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340/64 "2022-11-22T01:21:25Z")
It looks like I'm still blocked, have you allowed the whole /64 subnet? ---
**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\ **Post date:** [November 22, 2022, 2:32am UTC](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340/65 "2022-11-22T02:32:10Z")
Chasing this up now. ---
**Author:** ![toscom\_felix](https://avatars.discourse-cdn.com/v4/letter/t/8797f3/32.png) [@toscom\_felix](https://discuss.elastic.co/u/toscom_felix)\ **Post date:** [November 22, 2022, 6:40am UTC](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340/66 "2022-11-22T06:40:10Z")
Hello, please unblock: IP: 167.235.199.24 Location: Germany ---
**Author:** ![niemanz](https://avatars.discourse-cdn.com/v4/letter/n/f08c70/32.png) [@niemanz](https://discuss.elastic.co/u/niemanz)\ **Post date:** [November 22, 2022, 1:20pm UTC](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340/67 "2022-11-22T13:20:27Z")
@warkolm sorry, but it is still blocked from here: ```auto $ wget https://artifacts.elastic.co/downloads/beats/elastic-agent/elastic-agent-8.5.1-linux-x86_64.tar.gz --2022-11-22 13:11:03-- https://artifacts.elastic.co/downloads/beats/elastic-agent/elastic-agent-8.5.1-linux-x86_64.tar.gz Resolving artifacts.elastic.co (artifacts.elastic.co)... 2600:1901:0:1d7::, 34.120.127.130 Connecting to artifacts.elastic.co (artifacts.elastic.co)|2600:1901:0:1d7::|:443... connected. HTTP request sent, awaiting response... 403 Forbidden 2022-11-22 13:11:03 ERROR 403: Forbidden. ``` ```auto $ wget elastic.co --2022-11-22 13:09:28-- http://elastic.co/ Resolving elastic.co (elastic.co)... 2600:1901:0:1f6d::, 34.107.161.234 Connecting to elastic.co (elastic.co)|2600:1901:0:1f6d::|:80... connected. HTTP request sent, awaiting response... 308 unknown Location: https://elastic.co:443/ [following] --2022-11-22 13:09:28-- https://elastic.co/ Connecting to elastic.co (elastic.co)|2600:1901:0:1f6d::|:443... connected. HTTP request sent, awaiting response... 403 Forbidden 2022-11-22 13:09:29 ERROR 403: Forbidden. ``` This happens on numerous servers from 2a03:94e0::/30 subnet, with a few weird exclusions here and there that can actually reach elastic servers. So If possible, please unblock the whole /30 subnet, it is properly geolocated and belongs to a single ASN entity. ---
**Author:** ![ryddan](https://avatars.discourse-cdn.com/v4/letter/r/c57346/32.png) [@ryddan](https://discuss.elastic.co/u/ryddan)\ **Post date:** [November 22, 2022, 3:18pm UTC](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340/68 "2022-11-22T15:18:58Z")
Hi! Please unblock 194.68.212.149 194.68.212.150 Location Sweden ---
**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\ **Post date:** [November 22, 2022, 9:21pm UTC](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340/69 "2022-11-22T21:21:03Z")
Am chasing it up. [Previous page](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340.md?page=2) [Next page](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340.md?page=4)