# Are you getting 403's when downloading? Please read here first **URL:** \ **Category:** Meta Elastic\ **Created:** [June 16, 2022, 4:54am UTC](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340 "2022-06-16T04:54:50Z")\ **Posts on this page:** 1\ **Showing post:** 572
**Author:** ![carly.richmond](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/carly.richmond/32/104935_2.png) [@carly.richmond](https://discuss.elastic.co/u/carly.richmond)\ **Post date:** [April 1, 2025, 1:44pm UTC](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340/572 "2025-04-01T13:44:32Z")
Hi @SpunkyIceke, Welcome to the community! To confirm, we don't unblock individual IP addresses but add particular ASNs to allowlists following validation. The Hetzner ASN AS24940 is explicitly allowed on our side and has been for some time. Can you confirm that IPv6 is definitely disabled and not being used? That is the most common reason for developers having issues on this ASN. If not please send a trace using the `--trace` option for us to further investigate [as covered in this earlier thread](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340/260): `curl --trace - --trace-time https://artifacts.elastic.co/GPG-KEY-elasticsearch` Hope that helps! --- _[View the full topic](https://discuss.elastic.co/t/are-you-getting-403s-when-downloading-please-read-here-first/307340)._