# Authorization Required
**URL:** https://discuss.elastic.co/t/authorization-required/45849
**Category:** Kibana
**Tags:** elastic-stack-graph
**Created:** [March 30, 2016, 8:19pm UTC](https://discuss.elastic.co/t/authorization-required/45849 "2016-03-30T20:19:56Z")
**Posts on this page:** 9
**Page:** 1
### Author:  [@renevdm](https://discuss.elastic.co/u/renevdm)
#### Post date: [March 30, 2016, 8:19pm UTC](https://discuss.elastic.co/t/authorization-required/45849/1 "2016-03-30T20:19:56Z")
Just installed Graph, and when checking it out, when I select the index and fields, hit search, then a dialog pops up "Authorization Required", although I have no autorization configured for Elasticsearch. Just hitting enter won't help, also tried some local system accounts, but no success either. Please help! 🙂
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### Author:  [@warkolm](https://discuss.elastic.co/u/warkolm)
#### Post date: [March 30, 2016, 9:48pm UTC](https://discuss.elastic.co/t/authorization-required/45849/2 "2016-03-30T21:48:58Z")
Thanks for raising this, it's something we have also seen elsewhere and the team is working on it. We'll get back to you!
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### Author:  [@renevdm](https://discuss.elastic.co/u/renevdm)
#### Post date: [March 30, 2016, 10:03pm UTC](https://discuss.elastic.co/t/authorization-required/45849/3 "2016-03-30T22:03:36Z")
Thanks for your quick response and great to hear you are working on it!
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### Author:  [@tatdat](https://discuss.elastic.co/u/tatdat)
#### Post date: [March 31, 2016, 4:04am UTC](https://discuss.elastic.co/t/authorization-required/45849/4 "2016-03-31T04:04:35Z")
I got same error 🙂
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### Author:  [@skearns](https://discuss.elastic.co/u/skearns)
#### Post date: [March 31, 2016, 2:33pm UTC](https://discuss.elastic.co/t/authorization-required/45849/5 "2016-03-31T14:33:17Z")
Hi Folks,
I'm afraid there is a bug here - the Graph UI is not giving a clear and appropriate error message.
The reason for the prompt is that Graph requires a trial or a Platinum-level license (see our [subscriptions page](https://www.elastic.co/subscriptions) for details on what else is included), and the bug is that it doesn't give you a clear message about this in the UI.
If you are a customer, please reach out to our support team, and we can issue you a trial license. If you are not a customer, we're happy to issue you an extended trial license - just email [info@elastic.co](mailto:info@elastic.co) and our team will send it over!
Once the trial license expires, you can re-install your original gold or basic license.
Thanks,
Steve
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### Author:  [@renevdm](https://discuss.elastic.co/u/renevdm)
#### Post date: [March 31, 2016, 5:26pm UTC](https://discuss.elastic.co/t/authorization-required/45849/6 "2016-03-31T17:26:35Z")
I have a basic license now, does this mean it won't ever work? Or is that the bug? Will it work with a basic license after the bug has been solved? You got me confused now 🙂
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### Author:  [@skearns](https://discuss.elastic.co/u/skearns)
#### Post date: [April 1, 2016, 1:00pm UTC](https://discuss.elastic.co/t/authorization-required/45849/7 "2016-04-01T13:00:35Z")
Hey Rene,
Apologies for the confusion! Graph will not work with a Basic license. The bug is that the UI doesn't tell you that. In the future, we'll have a more useful UI that shows you your options.
You can reach out to our team at [info@elastic.co](mailto:info@elastic.co), and we can send you a trial license extension in short order!
Thanks,
Steve
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### Author:  [@renevdm](https://discuss.elastic.co/u/renevdm)
#### Post date: [April 1, 2016, 4:25pm UTC](https://discuss.elastic.co/t/authorization-required/45849/8 "2016-04-01T16:25:26Z")
Hmmm ok. Maybe this could have been metioned more clearly in the release Blog post and in the documentation.
Thanks for offering a trial license, I'll contact the team.
Have a nice weekend! 🙂
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### Author:  [@system](https://discuss.elastic.co/u/system)
#### Post date: [July 6, 2017, 1:44pm UTC](https://discuss.elastic.co/t/authorization-required/45849/9 "2017-07-06T13:44:10Z")