# Authorization Required **URL:** https://discuss.elastic.co/t/authorization-required/45849 **Category:** Kibana **Tags:** elastic-stack-graph **Created:** [March 30, 2016, 8:19pm UTC](https://discuss.elastic.co/t/authorization-required/45849 "2016-03-30T20:19:56Z") **Posts on this page:** 1 **Showing post:** 5
### Author: ![skearns](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/skearns/32/125945_2.png) [@skearns](https://discuss.elastic.co/u/skearns) #### Post date: [March 31, 2016, 2:33pm UTC](https://discuss.elastic.co/t/authorization-required/45849/5 "2016-03-31T14:33:17Z")
Hi Folks, I'm afraid there is a bug here - the Graph UI is not giving a clear and appropriate error message. The reason for the prompt is that Graph requires a trial or a Platinum-level license (see our [subscriptions page](https://www.elastic.co/subscriptions) for details on what else is included), and the bug is that it doesn't give you a clear message about this in the UI. If you are a customer, please reach out to our support team, and we can issue you a trial license. If you are not a customer, we're happy to issue you an extended trial license - just email [info@elastic.co](mailto:info@elastic.co) and our team will send it over! Once the trial license expires, you can re-install your original gold or basic license. Thanks, Steve --- _[View the full topic](https://discuss.elastic.co/t/authorization-required/45849)._