# Beats dashboard in kibana fails to load

**URL:** <https://discuss.elastic.co/t/beats-dashboard-in-kibana-fails-to-load/97480>\
**Category:** Kibana\
**Created:** [August 17, 2017, 8:47pm UTC](https://discuss.elastic.co/t/beats-dashboard-in-kibana-fails-to-load/97480 "2017-08-17T20:47:40Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![pshah7](https://avatars.discourse-cdn.com/v4/letter/p/4af34b/32.png) [@pshah7](https://discuss.elastic.co/u/pshah7)\
**Post date:** [August 17, 2017, 8:47pm UTC](https://discuss.elastic.co/t/beats-dashboard-in-kibana-fails-to-load/97480/1 "2017-08-17T20:47:40Z")

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I'm seeing weird error while looking at kibana dashboard. Not sure what's wrong in there, nothing under logs  
ELK Stack - v5.2.2

![1](https://us1.discourse-cdn.com/elastic/original/3X/b/b/bb9599c243a6e3c8eb2eebb5b42c0eb52c2c8599.PNG) ![2](https://us1.discourse-cdn.com/elastic/original/3X/0/e/0e9e0031a360566f4958cc70154b1fcbfb87c4d0.PNG)

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**Author:** ![truongdqse03303](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/truongdqse03303/32/22605_2.png) [@truongdqse03303](https://discuss.elastic.co/u/truongdqse03303)\
**Post date:** [August 18, 2017, 4:15am UTC](https://discuss.elastic.co/t/beats-dashboard-in-kibana-fails-to-load/97480/2 "2017-08-18T04:15:45Z")

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Try to remove heartbeat index and add it again.  
The heartbeat template must have resolve\_rtt field  
Follow: [https://www.elastic.co/guide/en/beats/heartbeat/current/heartbeat-template.html](https://www.elastic.co/guide/en/beats/heartbeat/current/heartbeat-template.html)

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<div class="post-metadata">

**Author:** ![pshah7](https://avatars.discourse-cdn.com/v4/letter/p/4af34b/32.png) [@pshah7](https://discuss.elastic.co/u/pshah7)\
**Post date:** [August 18, 2017, 1:32pm UTC](https://discuss.elastic.co/t/beats-dashboard-in-kibana-fails-to-load/97480/3 "2017-08-18T13:32:43Z")

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@truongdqse03303 I deleted all indices and re-loaded all indices again in es, but no luck.

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**Author:** ![tsullivan](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/tsullivan/32/31077_2.png) [@tsullivan](https://discuss.elastic.co/u/tsullivan)\
**Post date:** [August 18, 2017, 5:39pm UTC](https://discuss.elastic.co/t/beats-dashboard-in-kibana-fails-to-load/97480/4 "2017-08-18T17:39:19Z")

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Can you verify that the Beats dashboards that were installed are also version 5.5.2?

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<div class="post-metadata">

**Author:** ![pshah7](https://avatars.discourse-cdn.com/v4/letter/p/4af34b/32.png) [@pshah7](https://discuss.elastic.co/u/pshah7)\
**Post date:** [August 18, 2017, 5:46pm UTC](https://discuss.elastic.co/t/beats-dashboard-in-kibana-fails-to-load/97480/5 "2017-08-18T17:46:00Z")

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Yes. I upgraded beats dashboards from 5.5.1 to 5.5.2.

@tsullivan

```
/usr/share/filebeat/bin/filebeat --version
filebeat version 5.5.2 (amd64), libbeat 5.5.2
```

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [September 15, 2017, 5:46pm UTC](https://discuss.elastic.co/t/beats-dashboard-in-kibana-fails-to-load/97480/6 "2017-09-15T17:46:00Z")

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