# Beats / Kibana custom format isn't supported

**URL:** <https://discuss.elastic.co/t/beats-kibana-custom-format-isnt-supported/83314>\
**Category:** Beats\
**Tags:** metricbeat\
**Created:** [April 23, 2017, 8:40am UTC](https://discuss.elastic.co/t/beats-kibana-custom-format-isnt-supported/83314 "2017-04-23T08:40:12Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![bouke](https://avatars.discourse-cdn.com/v4/letter/b/e495f1/32.png) [@bouke](https://discuss.elastic.co/u/bouke)\
**Post date:** [April 23, 2017, 8:40am UTC](https://discuss.elastic.co/t/beats-kibana-custom-format-isnt-supported/83314/1 "2017-04-23T08:40:12Z")

</div>

I'm experimenting with metricbeats on a raspberry pi. Set up using the nightly build seems to work fine, and data is being indexed correctly.

However, loading the default dashboards and index pattern does not seem to work. Trying to discover any data from the metricbeat-\* index results in the error "custom format isn't supported".

Error: [unsupported\_operation\_exception] custom format isn't supported  
at respond ([https://467372834fdc0e8a4eccb6644962fe25.eu-west-1.aws.found.io/bundles/kibana.bundle.js?v=14844:13:2730](https://467372834fdc0e8a4eccb6644962fe25.eu-west-1.aws.found.io/bundles/kibana.bundle.js?v=14844:13:2730))  
at checkRespForFailure ([https://467372834fdc0e8a4eccb6644962fe25.eu-west-1.aws.found.io/bundles/kibana.bundle.js?v=14844:13:1959](https://467372834fdc0e8a4eccb6644962fe25.eu-west-1.aws.found.io/bundles/kibana.bundle.js?v=14844:13:1959))  
at [https://467372834fdc0e8a4eccb6644962fe25.eu-west-1.aws.found.io/bundles/kibana.bundle.js?v=14844:1:27643](https://467372834fdc0e8a4eccb6644962fe25.eu-west-1.aws.found.io/bundles/kibana.bundle.js?v=14844:1:27643)  
at processQueue ([https://467372834fdc0e8a4eccb6644962fe25.eu-west-1.aws.found.io/bundles/commons.bundle.js?v=14844:38:23621](https://467372834fdc0e8a4eccb6644962fe25.eu-west-1.aws.found.io/bundles/commons.bundle.js?v=14844:38:23621))  
at [https://467372834fdc0e8a4eccb6644962fe25.eu-west-1.aws.found.io/bundles/commons.bundle.js?v=14844:38:23888](https://467372834fdc0e8a4eccb6644962fe25.eu-west-1.aws.found.io/bundles/commons.bundle.js?v=14844:38:23888)  
at Scope.$eval ([https://467372834fdc0e8a4eccb6644962fe25.eu-west-1.aws.found.io/bundles/commons.bundle.js?v=14844:39:4619](https://467372834fdc0e8a4eccb6644962fe25.eu-west-1.aws.found.io/bundles/commons.bundle.js?v=14844:39:4619))  
at Scope.$digest ([https://467372834fdc0e8a4eccb6644962fe25.eu-west-1.aws.found.io/bundles/commons.bundle.js?v=14844:39:2359](https://467372834fdc0e8a4eccb6644962fe25.eu-west-1.aws.found.io/bundles/commons.bundle.js?v=14844:39:2359))  
at Scope.$apply ([https://467372834fdc0e8a4eccb6644962fe25.eu-west-1.aws.found.io/bundles/commons.bundle.js?v=14844:39:5037](https://467372834fdc0e8a4eccb6644962fe25.eu-west-1.aws.found.io/bundles/commons.bundle.js?v=14844:39:5037))  
at done ([https://467372834fdc0e8a4eccb6644962fe25.eu-west-1.aws.found.io/bundles/commons.bundle.js?v=14844:37:25027](https://467372834fdc0e8a4eccb6644962fe25.eu-west-1.aws.found.io/bundles/commons.bundle.js?v=14844:37:25027))  
at completeRequest ([https://467372834fdc0e8a4eccb6644962fe25.eu-west-1.aws.found.io/bundles/commons.bundle.js?v=14844:37:28702](https://467372834fdc0e8a4eccb6644962fe25.eu-west-1.aws.found.io/bundles/commons.bundle.js?v=14844:37:28702))

I'm running the cloud version of Elastic version 5.3.1 and corresponding Kibana version.

Any help on how to resolve this issue will be greatly appreciated.

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<div class="post-metadata">

**Author:** ![bouke](https://avatars.discourse-cdn.com/v4/letter/b/e495f1/32.png) [@bouke](https://discuss.elastic.co/u/bouke)\
**Post date:** [April 24, 2017, 9:53am UTC](https://discuss.elastic.co/t/beats-kibana-custom-format-isnt-supported/83314/2 "2017-04-24T09:53:42Z")

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Resolved. Turned out I was using an incompatible version of beats.

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [May 22, 2017, 9:57am UTC](https://discuss.elastic.co/t/beats-kibana-custom-format-isnt-supported/83314/3 "2017-05-22T09:57:41Z")

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