# Blank page with sidebar after upgrading from 2.4 to 5.3 **URL:** \ **Category:** Kibana\ **Created:** [April 10, 2017, 5:11pm UTC](https://discuss.elastic.co/t/blank-page-with-sidebar-after-upgrading-from-2-4-to-5-3/81857 "2017-04-10T17:11:02Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![quimnuss](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/quimnuss/32/9992_2.png) [@quimnuss](https://discuss.elastic.co/u/quimnuss)\ **Post date:** [April 10, 2017, 5:11pm UTC](https://discuss.elastic.co/t/blank-page-with-sidebar-after-upgrading-from-2-4-to-5-3/81857/1 "2017-04-10T17:11:02Z")
Hello everyone, Today I decided to upgrade ELK following the instructions on [https://www.elastic.co/guide/en/kibana/current/upgrade.html](https://www.elastic.co/guide/en/kibana/current/upgrade.html) and friends (elasticsearch, filebeat, logstash) After all was completed, I only got a blank page with the kibana sidebar. I've seen it's a common problem and I've tried all solutions I could find. I've installed the packages using the repository. I've deleted the index with curl -XDELETE [http://localhost:9200/.kibana](http://localhost:9200/.kibana) The status page works and all is green, however: root@helisrv:/home/heli# curl -XGET 'localhost:9200/\_cat/health?pretty' 1491843733 19:02:13 elasticsearch yellow 1 1 1626 1626 0 0 1626 0 - 50.0% I've stopped and restarted all services, I've tried adding /app/kibana on the basePath since I have kibana at serverip/app/kibana and it is proxied by apache. Ah right, I use Apache2 not nginx. I don't know what else to try other than purging all configuration and starting over. I already deleted the index, altought I have a backup of the configuration files. Also, the timelion link returns a 'url not found' page error. The only errors reported by firebug worht mentioning are: "NetworkError: 404 Not Found - [http://192.168.30.240/api/console/api\_server?sense\_version=%40%40SENSE\_VERSION&apis=es\_5\_0](http://192.168.30.240/api/console/api_server?sense_version=%40%40SENSE_VERSION&apis=es_5_0)" "NetworkError: 404 Not Found - [http://192.168.30.240/es\_admin/.kibana/index-pattern/\_search?stored\_fields=](http://192.168.30.240/es_admin/.kibana/index-pattern/_search?stored_fields=)" and there are also several fonts and svg marked as not found. Something else I could try? The next thing is purging and reinstalling from scratch and see what happens. ---
**Author:** ![Marius\_Dragomir](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/marius_dragomir/32/42087_2.png) [@Marius\_Dragomir](https://discuss.elastic.co/u/Marius_Dragomir)\ **Post date:** [April 10, 2017, 7:25pm UTC](https://discuss.elastic.co/t/blank-page-with-sidebar-after-upgrading-from-2-4-to-5-3/81857/2 "2017-04-10T19:25:13Z")
What is your current setup? If you have more nodes in your cluster, you could have another .kibana index around in another node. You can also try a clear cache in the browser and restarting your ES and Kibana cluster. ---
**Author:** ![quimnuss](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/quimnuss/32/9992_2.png) [@quimnuss](https://discuss.elastic.co/u/quimnuss)\ **Post date:** [April 10, 2017, 8:18pm UTC](https://discuss.elastic.co/t/blank-page-with-sidebar-after-upgrading-from-2-4-to-5-3/81857/3 "2017-04-10T20:18:27Z")
At the moment I'm just trying to get the localhost to work, filebeat+logstash+elasticsearch+kibana on the syslog. So I guess there should not be any other index. I've tried restarting ES and Kibana already, even the full server. I've also tried using another browser and also a browser on localhost, same issue. The structure is very simple at the moment, later I'll add another server. ---
**Author:** ![kirtski](https://avatars.discourse-cdn.com/v4/letter/k/e5b9ba/32.png) [@kirtski](https://discuss.elastic.co/u/kirtski)\ **Post date:** [April 13, 2017, 7:35pm UTC](https://discuss.elastic.co/t/blank-page-with-sidebar-after-upgrading-from-2-4-to-5-3/81857/4 "2017-04-13T19:35:11Z")
I had the 'Kibana blank page' problem and I read lots of posts and I finally found my problem so I'll post it in case it helps other people. I recently went from two nodes to one so I thought that had something to do with it, but it didn't. What I did was this: I had been learning about users and roles and I created a new user (subsequently to be used for doing demos from the prototype I built - I'm an extreme novice). Somehow this user I created became the default user for Kibana login. The privileges of the user were too low to see anything, so all pages blank!! I logged out and logged back in with full rights and boom, everything is there again. Hope this helps someone. ---
**Author:** ![quimnuss](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/quimnuss/32/9992_2.png) [@quimnuss](https://discuss.elastic.co/u/quimnuss)\ **Post date:** [April 13, 2017, 7:48pm UTC](https://discuss.elastic.co/t/blank-page-with-sidebar-after-upgrading-from-2-4-to-5-3/81857/5 "2017-04-13T19:48:23Z")
Oh well, I reinstalled the whole thing so... ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [May 11, 2017, 7:49pm UTC](https://discuss.elastic.co/t/blank-page-with-sidebar-after-upgrading-from-2-4-to-5-3/81857/6 "2017-05-11T19:49:26Z")
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