# Blank Visualisation and Dashboard **URL:** \ **Category:** Kibana\ **Created:** [February 26, 2020, 11:28am UTC](https://discuss.elastic.co/t/blank-visualisation-and-dashboard/221027 "2020-02-26T11:28:52Z")\ **Posts on this page:** 19\ **Page:** 1
**Author:** ![varunzz](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/varunzz/32/46749_2.png) [@varunzz](https://discuss.elastic.co/u/varunzz)\ **Post date:** [February 26, 2020, 11:28am UTC](https://discuss.elastic.co/t/blank-visualisation-and-dashboard/221027/1 "2020-02-26T11:28:52Z")
Hey, my visualisations and dashboards were working fine till yesterday and today suddenly when I opened my dashboard it went blank. Same for visualisations. Although I can still access my visualisations and dashboards through "Saved Objects" in kibana management. Please help me so I can view them again. Thanks in advance. ![problem](https://us1.discourse-cdn.com/elastic/original/3X/8/a/8a563c106d097ef7eebf881b97f33cae2e754603.png) ---
**Author:** ![flash1293](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/flash1293/32/41227_2.png) [@flash1293](https://discuss.elastic.co/u/flash1293)\ **Post date:** [February 26, 2020, 1:24pm UTC](https://discuss.elastic.co/t/blank-visualisation-and-dashboard/221027/2 "2020-02-26T13:24:06Z")
Hi @varunzz, it seems like there is a Javascript error crashing the application. Is there something you are aware of that changed recently (e.g. an update)? Please open the developer tools and copy any errors you see in the console and paste them here, this will help finding the root cause. ---
**Author:** ![varunzz](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/varunzz/32/46749_2.png) [@varunzz](https://discuss.elastic.co/u/varunzz)\ **Post date:** [February 26, 2020, 3:01pm UTC](https://discuss.elastic.co/t/blank-visualisation-and-dashboard/221027/3 "2020-02-26T15:01:05Z")
Hi actually we updated the version to 7.4.2. And here are browser console errors:- [Exception... "Component returned failure code: 0x80040111 (NS\_ERROR\_NOT\_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS\_ERROR\_NOT\_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24 [Exception... "Component returned failure code: 0x80040111 (NS\_ERROR\_NOT\_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS\_ERROR\_NOT\_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24 [Exception... "Component returned failure code: 0x80040111 (NS\_ERROR\_NOT\_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS\_ERROR\_NOT\_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24 [Exception... "Component returned failure code: 0x80040111 (NS\_ERROR\_NOT\_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS\_ERROR\_NOT\_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24 [Exception... "Component returned failure code: 0x80040111 (NS\_ERROR\_NOT\_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS\_ERROR\_NOT\_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24 [Exception... "Component returned failure code: 0x80040111 (NS\_ERROR\_NOT\_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS\_ERROR\_NOT\_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24 [Exception... "Component returned failure code: 0x805e0006 [nsIChannel.asyncOpen]" nsresult: "0x805e0006 ()" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: load :: line 174" data: no] FaviconLoader.jsm:174:20 [Exception... "Component returned failure code: 0x80040111 (NS\_ERROR\_NOT\_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS\_ERROR\_NOT\_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24 [Exception... "Component returned failure code: 0x80040111 (NS\_ERROR\_NOT\_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS\_ERROR\_NOT\_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24 [Exception... "Component returned failure code: 0x80040111 (NS\_ERROR\_NOT\_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS\_ERROR\_NOT\_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24 [Exception... "Component returned failure code: 0x80040111 (NS\_ERROR\_NOT\_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS\_ERROR\_NOT\_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24 update.locale file doesn't exist in either the application or GRE directories 2 UpdateUtils.jsm:151 [Exception... "Component returned failure code: 0x80040111 (NS\_ERROR\_NOT\_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS\_ERROR\_NOT\_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24 [Exception... "Component returned failure code: 0x80040111 (NS\_ERROR\_NOT\_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS\_ERROR\_NOT\_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24 [Exception... "Component returned failure code: 0x80040111 (NS\_ERROR\_NOT\_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS\_ERROR\_NOT\_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24 [Exception... "Component returned failure code: 0x80040111 (NS\_ERROR\_NOT\_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS\_ERROR\_NOT\_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24 [Exception... "Component returned failure code: 0x80040111 (NS\_ERROR\_NOT\_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS\_ERROR\_NOT\_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24 [Exception... "Component returned failure code: 0x80040111 (NS\_ERROR\_NOT\_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS\_ERROR\_NOT\_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24 [Exception... "Component returned failure code: 0x80040111 (NS\_ERROR\_NOT\_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS\_ERROR\_NOT\_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24 [Exception... "Component returned failure code: 0x80040111 (NS\_ERROR\_NOT\_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS\_ERROR\_NOT\_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24 [Exception... "Component returned failure code: 0x80040111 (NS\_ERROR\_NOT\_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS\_ERROR\_NOT\_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24 [Exception... "Component returned failure code: 0x80040111 (NS\_ERROR\_NOT\_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS\_ERROR\_NOT\_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24 [Exception... "Component returned failure code: 0x80040111 (NS\_ERROR\_NOT\_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS\_ERROR\_NOT\_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24 [Exception... "Component returned failure code: 0x80040111 (NS\_ERROR\_NOT\_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS\_ERROR\_NOT\_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24 [Exception... "Component returned failure code: 0x80040111 (NS\_ERROR\_NOT\_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS\_ERROR\_NOT\_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24 [Exception... "Component returned failure code: 0x80040111 (NS\_ERROR\_NOT\_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS\_ERROR\_NOT\_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24 [Exception... "Component returned failure code: 0x80040111 (NS\_ERROR\_NOT\_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS\_ERROR\_NOT\_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24 [Exception... "Component returned failure code: 0x80040111 (NS\_ERROR\_NOT\_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS\_ERROR\_NOT\_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 295" data: no] FaviconLoader.jsm:295:24 Thanks. ---
**Author:** ![flash1293](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/flash1293/32/41227_2.png) [@flash1293](https://discuss.elastic.co/u/flash1293)\ **Post date:** [February 26, 2020, 4:08pm UTC](https://discuss.elastic.co/t/blank-visualisation-and-dashboard/221027/4 "2020-02-26T16:08:52Z")
This doesn't immediately ring a bell. Which browser and operating system are you using (including version)? This will help reproducing the problem. Also could you check in the network tab whether there are any requests failing (non 2xx or 3xx status code) and include them as well? Also, are there failures logged in the Kibana server logs? ---
**Author:** ![varunzz](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/varunzz/32/46749_2.png) [@varunzz](https://discuss.elastic.co/u/varunzz)\ **Post date:** [February 27, 2020, 8:32am UTC](https://discuss.elastic.co/t/blank-visualisation-and-dashboard/221027/5 "2020-02-27T08:32:05Z")
> ![](https://us1.discourse-cdn.com/elastic/original/3X/c/1/c12e1137190846b422fe0fec49f36b693ec8313f.jpeg "flash1293") > [flash1293](https://discuss.elastic.co/u/flash1293) > > ``` > [Joe Reuter](https://discuss.elastic.co/u/flash1293) > > Elastic Team Member > > February 26 > > ``` > > This doesn't immediately ring a bell. Which browser and operating system are you using (including version)? This will help reproducing the problem. > Also could you check in the network tab whether there are any requests failing (non 2xx or 3xx status code) and include them as well? Also, are there failures logged in the Kibana server logs? > * * * > > [Visit Topic](https://discuss.elastic.co/t/blank-visualisation-and-dashboard/221027/4) or reply to this email to respond. > * * * > > #### In Reply To > > ![](https://us1.discourse-cdn.com/elastic/original/3X/b/0/b012f89084b14d53545c37c5ebcdaa464ef34324.png "varunzz") > [varunzz](https://discuss.elastic.co/u/varunzz) > > ``` > [Varun](https://discuss.elastic.co/u/varunzz) > > February 26 > > ``` > > Hi actually we updated the version to 7.4.2. And here are browser console errors:- [Exception... "Component returned failure code: 0x80040111 (NS\_ERROR\_NOT\_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS\_ERROR\_NOT\_AVAILABLE)" location: "JS frame :: resource:///mo… > * * * > > [Visit Topic](https://discuss.elastic.co/t/blank-visualisation-and-dashboard/221027/4) or reply to this email to respond. > To unsubscribe from these emails, [click here](https://discuss.elastic.co/email/unsubscribe/b56df32ef5eb2a09df652f64c92a2324a5513d1e0f237c0aee9872705bb4eff1). ---
**Author:** ![varunzz](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/varunzz/32/46749_2.png) [@varunzz](https://discuss.elastic.co/u/varunzz)\ **Post date:** [February 27, 2020, 8:49am UTC](https://discuss.elastic.co/t/blank-visualisation-and-dashboard/221027/6 "2020-02-27T08:49:16Z")
Hi, OS- Ubuntu 18.04.3 Mozilla Firefox - 73.0 And in network tab all status are "304". ---
**Author:** ![flash1293](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/flash1293/32/41227_2.png) [@flash1293](https://discuss.elastic.co/u/flash1293)\ **Post date:** [February 27, 2020, 9:19am UTC](https://discuss.elastic.co/t/blank-visualisation-and-dashboard/221027/7 "2020-02-27T09:19:08Z")
I couldn't reproduce this problem - do you have browser extensions or a proxy in front of Kibana running that could influence the behavior? ---
**Author:** ![varunzz](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/varunzz/32/46749_2.png) [@varunzz](https://discuss.elastic.co/u/varunzz)\ **Post date:** [February 27, 2020, 9:45am UTC](https://discuss.elastic.co/t/blank-visualisation-and-dashboard/221027/8 "2020-02-27T09:45:23Z")
No, I checked for that neither proxy nor any extension is present. ---
**Author:** ![flash1293](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/flash1293/32/41227_2.png) [@flash1293](https://discuss.elastic.co/u/flash1293)\ **Post date:** [February 27, 2020, 9:54am UTC](https://discuss.elastic.co/t/blank-visualisation-and-dashboard/221027/9 "2020-02-27T09:54:00Z")
Could you try a different browser and check whether the problem occurs there as well? This will help nailing down the problem ---
**Author:** ![varunzz](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/varunzz/32/46749_2.png) [@varunzz](https://discuss.elastic.co/u/varunzz)\ **Post date:** [February 27, 2020, 10:01am UTC](https://discuss.elastic.co/t/blank-visualisation-and-dashboard/221027/10 "2020-02-27T10:01:28Z")
I tried same on chrome but still the problem exists. ---
**Author:** ![flash1293](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/flash1293/32/41227_2.png) [@flash1293](https://discuss.elastic.co/u/flash1293)\ **Post date:** [February 27, 2020, 11:17am UTC](https://discuss.elastic.co/t/blank-visualisation-and-dashboard/221027/11 "2020-02-27T11:17:44Z")
Can you check the Chrome console for errors as well? The errors you posted above appear Firefox specific and I can't see how they relate to the problem, maybe Chrome is more helpful in this regard. ---
**Author:** ![varunzz](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/varunzz/32/46749_2.png) [@varunzz](https://discuss.elastic.co/u/varunzz)\ **Post date:** [February 27, 2020, 11:29am UTC](https://discuss.elastic.co/t/blank-visualisation-and-dashboard/221027/12 "2020-02-27T11:29:12Z")
Sure, here it is. ![Chrome_console](https://us1.discourse-cdn.com/elastic/original/3X/c/b/cba2162a98ecdd89a1a3d8d3c37fe27c86b10b79.png) Thanks. ---
**Author:** ![flash1293](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/flash1293/32/41227_2.png) [@flash1293](https://discuss.elastic.co/u/flash1293)\ **Post date:** [February 27, 2020, 11:54am UTC](https://discuss.elastic.co/t/blank-visualisation-and-dashboard/221027/13 "2020-02-27T11:54:26Z")
It seems like several requests are failing with a 400 status code. Could you switch to the network tab and copy request and response of one of the failing requests? ---
**Author:** ![varunzz](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/varunzz/32/46749_2.png) [@varunzz](https://discuss.elastic.co/u/varunzz)\ **Post date:** [February 27, 2020, 12:04pm UTC](https://discuss.elastic.co/t/blank-visualisation-and-dashboard/221027/14 "2020-02-27T12:04:15Z")
Only one 400 error all else are 304. This is 400 error :- ![chrome_network](https://us1.discourse-cdn.com/elastic/original/3X/8/1/81e6f5a49447cf08b70e8185050fe5a33985f079.png) ![chrome_network2](https://us1.discourse-cdn.com/elastic/original/3X/e/2/e2d1b451b7522efce636ae73d0d422e1b49b1a0e.png) ---
**Author:** ![flash1293](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/flash1293/32/41227_2.png) [@flash1293](https://discuss.elastic.co/u/flash1293)\ **Post date:** [February 27, 2020, 1:59pm UTC](https://discuss.elastic.co/t/blank-visualisation-and-dashboard/221027/15 "2020-02-27T13:59:56Z")
The screenshot is cut of in an unfortunate position, could you copy/paste the "Response" tab in its entirety? ---
**Author:** ![varunzz](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/varunzz/32/46749_2.png) [@varunzz](https://discuss.elastic.co/u/varunzz)\ **Post date:** [February 27, 2020, 2:22pm UTC](https://discuss.elastic.co/t/blank-visualisation-and-dashboard/221027/16 "2020-02-27T14:22:03Z")
This is the response:- {"message":"all shards failed: [illegal\_argument\_exception] Result window is too large, from + size must be less than or equal to: [10000] but was [1000000]. See the scroll api for a more efficient way to request large data sets. This limit can be set by changing the [index.max\_result\_window] index level setting.","statusCode":400,"error":"Bad Request"} ---
**Author:** ![flash1293](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/flash1293/32/41227_2.png) [@flash1293](https://discuss.elastic.co/u/flash1293)\ **Post date:** [February 27, 2020, 3:16pm UTC](https://discuss.elastic.co/t/blank-visualisation-and-dashboard/221027/17 "2020-02-27T15:16:51Z")
I can reproduce this problem when setting `savedObjects:listingLimit` to `1000000` in the advanced settings. Elasticsearch doesn't allow fetching so much data at once. However this problem shouldn't manifest in such a way, I created two issues to improve this: [https://github.com/elastic/kibana/issues/58730](https://github.com/elastic/kibana/issues/58730) [https://github.com/elastic/kibana/issues/58733](https://github.com/elastic/kibana/issues/58733) Please set `savedObjects:listingLimit` to `10000`, then Dashboards should work fine again. ---
**Author:** ![varunzz](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/varunzz/32/46749_2.png) [@varunzz](https://discuss.elastic.co/u/varunzz)\ **Post date:** [February 27, 2020, 5:11pm UTC](https://discuss.elastic.co/t/blank-visualisation-and-dashboard/221027/18 "2020-02-27T17:11:11Z")
This solved the issue. Thank you. ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [March 26, 2020, 5:15pm UTC](https://discuss.elastic.co/t/blank-visualisation-and-dashboard/221027/19 "2020-03-26T17:15:24Z")
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