# Cannot access \_source data with new user

**URL:** <https://discuss.elastic.co/t/cannot-access--source-data-with-new-user/73807>\
**Category:** Elasticsearch\
**Created:** [February 3, 2017, 8:24am UTC](https://discuss.elastic.co/t/cannot-access--source-data-with-new-user/73807 "2017-02-03T08:24:59Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Simon\_Pickles](https://avatars.discourse-cdn.com/v4/letter/s/dec6dc/32.png) [@Simon\_Pickles](https://discuss.elastic.co/u/Simon_Pickles)\
**Post date:** [February 3, 2017, 8:24am UTC](https://discuss.elastic.co/t/cannot-access--source-data-with-new-user/73807/1 "2017-02-03T08:24:59Z")

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ID: 5a043a

Hi,

Just migrating from local ELK cluster to elastic cloud.

When I search with our root user 'elastic', I can see results of a simple index search. The \_source field of each result is populated as expected.

When I repeat the search with a new user, I get the right number of results but the \_source field is {}.

The user has a custom role 'all' which gives:

Full cluster privileges  
Run as privileges: \*  
Indices privileges: \*, all

Does this not give full access?

Thanks

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**Author:** ![Alex\_Piggott](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/alex_piggott/32/11053_2.png) [@Alex\_Piggott](https://discuss.elastic.co/u/Alex_Piggott)\
**Post date:** [February 3, 2017, 5:21pm UTC](https://discuss.elastic.co/t/cannot-access--source-data-with-new-user/73807/2 "2017-02-03T17:21:51Z")

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Hi @Simon_Pickles

I'm going to move this to X-pack since I think you'll get a better response there - I think this is a question over roles and not something that's specific to Cloud (and I'm sure that one of the engineers over there will ping pong it back again if I'm wrong!)

Alex

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [February 6, 2017, 5:22pm UTC](https://discuss.elastic.co/t/cannot-access--source-data-with-new-user/73807/3 "2017-02-06T17:22:15Z")

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Closed on February 6, 2017, 5:22pm UTC

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