# Cannot access kibana from browser **URL:** \ **Category:** Kibana\ **Created:** [March 27, 2024, 8:12am UTC](https://discuss.elastic.co/t/cannot-access-kibana-from-browser/356234 "2024-03-27T08:12:29Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Paras\_Madaan](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/paras_madaan/32/132781_2.png) [@Paras\_Madaan](https://discuss.elastic.co/u/Paras_Madaan)\ **Post date:** [March 27, 2024, 8:12am UTC](https://discuss.elastic.co/t/cannot-access-kibana-from-browser/356234/1 "2024-03-27T08:12:29Z")
**Trying to connect kibana (7.15.2) with Elasticsearch version 7.15.2** **i have setup a cluster with 3 master nodes 2 data nodes(ebs attached)** **elasticsearch config for 1 of the master node (elasticsearch.yml)** cluster.name: elkProd node.name: master-1 #node.attr.rack: r1 path.data: /var/lib/elasticsearch path.logs: /var/log/elasticsearch node.roles: [master] #bootstrap.memory\_lock: true network.host: ["private ip"] http.port: 9200 discovery.seed\_hosts: ["private-ip-master1","private-ip-master2","private-ip-master3"] #discovery.zen.ping.unicast.hosts: ["private-ip-master1","private-ip-master2","private-ip-master3"] discovery.zen.minimum\_master\_nodes: 2 cluster.initial\_master\_nodes: ["master-1", "master-2","master-3"] #action.destructive\_requires\_name: true **elasticsearch config for 1 of the data node (elasticsearch.yml)** cluster.name: elkProd node.name: data-1 #node.attr.rack: r1 path.data: /var/lib/elasticsearch path.logs: /var/log/elasticsearch node.roles: [data] #bootstrap.memory\_lock: true network.host: ["10.5.5.13"] http.port: 9200 #discovery.seed\_hosts: ["host1", "host2"] discovery.zen.ping.unicast.hosts: ["private-ip-master1","private-ip-master2","private-ip-master3"] discovery.zen.minimum\_master\_nodes: 2 cluster.initial\_master\_nodes: ["master-1", "master-2","master-3"] #action.destructive\_requires\_name: true **curl on es:- curl -X GET "[http://private-ip-master1:9200/\_cluster/health?pretty](http://private-ip-master1:9200/_cluster/health?pretty)"** { "cluster\_name" : "elkProd", "status" : "green", "timed\_out" : false, "number\_of\_nodes" : 5, "number\_of\_data\_nodes" : 2, "active\_primary\_shards" : 8, "active\_shards" : 16, "relocating\_shards" : 0, "initializing\_shards" : 0, "unassigned\_shards" : 0, "delayed\_unassigned\_shards" : 0, "number\_of\_pending\_tasks" : 0, "number\_of\_in\_flight\_fetch" : 0, "task\_max\_waiting\_in\_queue\_millis" : 0, "active\_shards\_percent\_as\_number" : 100.0 } **Kibana configurations:- Running kibana server on master node 1 (Kibana.yml)** server.port: 5601 server.host: "0.0.0.0" #server.basePath: "" #server.rewriteBasePath: false #server.publicBaseUrl: "" #server.maxPayload: 1048576 server.name: "elkKibana" elasticsearch.hosts: ["http:private-ip-master1//:9200", "[http://private-ip-master2:9200](http://private-ip-master2:9200)", "[http://private-ip-master3:9200](http://private-ip-master3:9200)"] #kibana.index: ".kibana" #kibana.defaultAppId: "home" #elasticsearch.username: "kibana\_system" #elasticsearch.password: "pass" # elasticsearch.serviceAccountToken: "my\_token" #server.ssl.enabled: false #server.ssl.certificate: /path/to/your/server.crt #server.ssl.key: /path/to/your/server.key # xpack.security.http.ssl.client\_authentication in Elasticsearch is set to required. #elasticsearch.ssl.certificate: /path/to/your/client.crt #elasticsearch.ssl.key: /path/to/your/client.key #elasticsearch.ssl.certificateAuthorities: ["/path/to/your/CA.pem"] #elasticsearch.ssl.verificationMode: full #elasticsearch.pingTimeout: 1500 #elasticsearch.requestTimeout: 30000 #elasticsearch.requestHeadersWhitelist: [authorization] #elasticsearch.customHeaders: {} #elasticsearch.shardTimeout: 30000 #elasticsearch.logQueries: false #pid.file: /run/kibana/kibana.pid #logging.dest: stdout #logging.silent: false #logging.quiet: false #logging.verbose: false #ops.interval: 5000 #i18n.locale: "en" **Curl to kibana internal :-** **curl -XGET [http://private-ip-master1:5601/status](http://private-ip-master1:5601/status) -I** **HTTP/1.1 200 OK** content-security-policy: script-src 'unsafe-eval' 'self'; worker-src blob: 'self'; style-src 'unsafe-inline' 'self' x-content-type-options: nosniff referrer-policy: no-referrer-when-downgrade kbn-name: elkKibana kbn-license-sig: \*\*\*\*\*\*\*\*\*\*\* content-type: text/html; charset=utf-8 cache-control: private, no-cache, no-store, must-revalidate content-length: 144351 vary: accept-encoding accept-ranges: bytes Date: Wed, 27 Mar 2024 08:08:26 GMT Connection: keep-alive Keep-Alive: timeout=120 **But when trying to open it on browser [http://publicip-master-node-1:5601](http://publicip-master-node-1:5601)** **Page is not opening....** ---
**Author:** ![carly.richmond](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/carly.richmond/32/104935_2.png) [@carly.richmond](https://discuss.elastic.co/u/carly.richmond)\ **Post date:** [March 27, 2024, 10:33am UTC](https://discuss.elastic.co/t/cannot-access-kibana-from-browser/356234/5 "2024-03-27T10:33:52Z")
Hi @Paras_Madaan, You are using an old version of Elasticsearch and Kibana that is past EOL [as per this guide](https://www.elastic.co/support/eol). We would recommend upgrading to a supported version if you can. Are you seeing any errors in the Kibana logs or browser developer console when accessing Kibana via the browser? What do you mean by the page isn't opening? Does the connection timeout? ---
**Author:** ![Paras\_Madaan](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/paras_madaan/32/132781_2.png) [@Paras\_Madaan](https://discuss.elastic.co/u/Paras_Madaan)\ **Post date:** [March 27, 2024, 10:45am UTC](https://discuss.elastic.co/t/cannot-access-kibana-from-browser/356234/6 "2024-03-27T10:45:52Z")
message":"ResponseError: illegal\_argument\_exception: [illegal\_argument\_exception] Reason: node [master-3] does not have the [remote\_cluster\_client] role Got the log saying server running at 0.0.0.0:5601 Getting Connection timeout. ---
**Author:** ![carly.richmond](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/carly.richmond/32/104935_2.png) [@carly.richmond](https://discuss.elastic.co/u/carly.richmond)\ **Post date:** [March 27, 2024, 10:49am UTC](https://discuss.elastic.co/t/cannot-access-kibana-from-browser/356234/7 "2024-03-27T10:49:18Z")
Do you have Cross Cluster Replication (CCR) enabled? It looks like one of your nodes doesn't have the `remote_cluster_client` role. Can you try adding that role [as per this related thread](https://discuss.elastic.co/t/this-node-does-not-have-the-remote-cluster-client-role/266294). ---
**Author:** ![Paras\_Madaan](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/paras_madaan/32/132781_2.png) [@Paras\_Madaan](https://discuss.elastic.co/u/Paras_Madaan)\ **Post date:** [March 27, 2024, 4:24pm UTC](https://discuss.elastic.co/t/cannot-access-kibana-from-browser/356234/8 "2024-03-27T16:24:31Z")
hi, i cant see any steps to add remote cluster client ---
**Author:** ![Paras\_Madaan](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/paras_madaan/32/132781_2.png) [@Paras\_Madaan](https://discuss.elastic.co/u/Paras_Madaan)\ **Post date:** [March 27, 2024, 4:36pm UTC](https://discuss.elastic.co/t/cannot-access-kibana-from-browser/356234/9 "2024-03-27T16:36:58Z")
added node.role[master,remote\_cluster\_client] now hitting [http://public-elastic-ip:5601](http://public-elastic-ip:5601) connection timeout no error on kibana hitting [http://0.0.0.0:5601](http://0.0.0.0:5601) gives {"statusCode":503,"error":"Service Unavailable","message":"License is not available."} ---
**Author:** ![carly.richmond](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/carly.richmond/32/104935_2.png) [@carly.richmond](https://discuss.elastic.co/u/carly.richmond)\ **Post date:** [April 16, 2024, 8:06am UTC](https://discuss.elastic.co/t/cannot-access-kibana-from-browser/356234/10 "2024-04-16T08:06:01Z")
CCR is a licensed feature, so that's why you're getting the license is not available error. Have you tried disabling CCR? ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [May 14, 2024, 8:06am UTC](https://discuss.elastic.co/t/cannot-access-kibana-from-browser/356234/11 "2024-05-14T08:06:20Z")
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