# Cannot access Kibana from the browser **URL:** \ **Category:** Kibana\ **Created:** [September 24, 2020, 3:26pm UTC](https://discuss.elastic.co/t/cannot-access-kibana-from-the-browser/249848 "2020-09-24T15:26:08Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![linfordwoode](https://avatars.discourse-cdn.com/v4/letter/l/5fc32e/32.png) [@linfordwoode](https://discuss.elastic.co/u/linfordwoode)\ **Post date:** [September 24, 2020, 3:26pm UTC](https://discuss.elastic.co/t/cannot-access-kibana-from-the-browser/249848/1 "2020-09-24T15:26:08Z")
I am using a basic license with Logstash, Elasticsearch and Kibana. I am able to start all services successfully but Kibana cannot be accessed from the browser. It used to work but suddenly stop when reaching the hostname. Kindly help please? ```auto `-24T15:03:14Z","tags":["status","plugin:monitoring@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized","prev -24T15:03:14Z","tags":["status","plugin:spaces@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized","prevMsg" -24T15:03:14Z","tags":["status","plugin:security@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized","prevMs -24T15:03:14Z","tags":["status","plugin:searchprofiler@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized"," -24T15:03:14Z","tags":["status","plugin:ml@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized","prevMsg":"un -24T15:03:14Z","tags":["status","plugin:tilemap@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized","prevMsg -24T15:03:14Z","tags":["status","plugin:watcher@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized","prevMsg -24T15:03:14Z","tags":["status","plugin:grokdebugger@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized","pr -24T15:03:14Z","tags":["status","plugin:dashboard_mode@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized"," -24T15:03:14Z","tags":["status","plugin:logstash@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized","prevMs -24T15:03:14Z","tags":["status","plugin:beats_management@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized" -24T15:03:14Z","tags":["status","plugin:apm_oss@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized","prevMsg -24T15:03:14Z","tags":["status","plugin:apm@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized","prevMsg":"u -24T15:03:14Z","tags":["status","plugin:maps@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized","prevMsg":" -24T15:03:14Z","tags":["status","plugin:interpreter@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized","pre -24T15:03:14Z","tags":["status","plugin:canvas@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized","prevMsg" -24T15:03:14Z","tags":["status","plugin:license_management@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialize -24T15:03:14Z","tags":["status","plugin:index_management@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized" -24T15:03:14Z","tags":["status","plugin:console@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized","prevMsg -24T15:03:14Z","tags":["status","plugin:console_extensions@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialize -24T15:03:14Z","tags":["status","plugin:index_lifecycle_management@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"unin -24T15:03:14Z","tags":["status","plugin:kuery_autocomplete@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialize -24T15:03:14Z","tags":["status","plugin:metrics@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized","prevMsg -24T15:03:14Z","tags":["status","plugin:infra@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized","prevMsg": -24T15:03:14Z","tags":["info","plugins","taskManager","taskManager"],"pid":20257,"message":"TaskManager is identified by the Kibana UUID: fddf3bd4-1eb4-4877-9c13-70a0b09a5162"} -24T15:03:14Z","tags":["status","plugin:task_manager@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized","pr -24T15:03:14Z","tags":["status","plugin:rollup@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized","prevMsg" -24T15:03:14Z","tags":["status","plugin:transform@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized","prevM -24T15:03:14Z","tags":["status","plugin:encryptedSavedObjects@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitial -24T15:03:14Z","tags":["status","plugin:actions@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized","prevMsg -24T15:03:14Z","tags":["status","plugin:alerting@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized","prevMs -24T15:03:14Z","tags":["status","plugin:siem@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized","prevMsg":" -24T15:03:14Z","tags":["status","plugin:remote_clusters@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized", -24T15:03:14Z","tags":["status","plugin:cross_cluster_replication@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"unini -24T15:03:14Z","tags":["status","plugin:upgrade_assistant@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized -24T15:03:14Z","tags":["status","plugin:uptime@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized","prevMsg" -24T15:03:14Z","tags":["status","plugin:oss_telemetry@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized","p -24T15:03:14Z","tags":["status","plugin:file_upload@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized","pre -24T15:03:14Z","tags":["status","plugin:data@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized","prevMsg":" -24T15:03:14Z","tags":["status","plugin:lens@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized","prevMsg":" -24T15:03:14Z","tags":["status","plugin:snapshot_restore@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized" -24T15:03:14Z","tags":["status","plugin:input_control_vis@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized -24T15:03:14Z","tags":["status","plugin:kibana_react@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized","pr -24T15:03:14Z","tags":["status","plugin:management@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized","prev -24T15:03:14Z","tags":["status","plugin:navigation@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized","prev -24T15:03:14Z","tags":["status","plugin:region_map@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized","prev -24T15:03:14Z","tags":["status","plugin:telemetry@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized","prevM -24T15:03:14Z","tags":["status","plugin:timelion@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized","prevMs -24T15:03:15Z","tags":["status","plugin:ui_metric@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized","prevM -24T15:03:15Z","tags":["status","plugin:markdown_vis@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized","pr -24T15:03:15Z","tags":["status","plugin:metric_vis@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized","prev -24T15:03:15Z","tags":["status","plugin:table_vis@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized","prevM -24T15:03:15Z","tags":["status","plugin:tagcloud@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized","prevMs -24T15:03:15Z","tags":["status","plugin:vega@7.6.2","info"],"pid":20257,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized","prevMsg":" -24T15:03:15Z","tags":["listening","info"],"pid":20257,"message":"Server running at http://IP:5601"} -24T15:03:15Z","tags":["info","http","server","Kibana"],"pid":20257,"message":"http server running at http://IP:5601"} ``` ---
**Author:** ![mstojanovic](https://avatars.discourse-cdn.com/v4/letter/m/dc4da7/32.png) [@mstojanovic](https://discuss.elastic.co/u/mstojanovic)\ **Post date:** [September 24, 2020, 3:39pm UTC](https://discuss.elastic.co/t/cannot-access-kibana-from-the-browser/249848/2 "2020-09-24T15:39:11Z")
Logs are fine, kibana server is started, so it's just your browser problem. Try empty cache, switch to another PC, incognito mode, switch browser provider, etc. ---
**Author:** ![linfordwoode](https://avatars.discourse-cdn.com/v4/letter/l/5fc32e/32.png) [@linfordwoode](https://discuss.elastic.co/u/linfordwoode)\ **Post date:** [September 24, 2020, 4:26pm UTC](https://discuss.elastic.co/t/cannot-access-kibana-from-the-browser/249848/3 "2020-09-24T16:26:38Z")
> [@mstojanovic](#): > > e, kibana server is started, so it's just your browser problem. Try empty cache, switch Thanks for reply. I have done that. Deleted all time cache. Had another user also try to access it from a different pc. I also used firefox, internet explorer and it is still not working. ---
**Author:** ![ylasri](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/ylasri/32/86120_2.png) [@ylasri](https://discuss.elastic.co/u/ylasri)\ **Post date:** [September 24, 2020, 4:28pm UTC](https://discuss.elastic.co/t/cannot-access-kibana-from-the-browser/249848/4 "2020-09-24T16:28:26Z")
How are you accessing you kibana ? [http://IP:5601](http://IP:5601) can you share your kibana.yml ? Try curl [http://IP:5601](http://IP:5601) ---
**Author:** ![linfordwoode](https://avatars.discourse-cdn.com/v4/letter/l/5fc32e/32.png) [@linfordwoode](https://discuss.elastic.co/u/linfordwoode)\ **Post date:** [September 24, 2020, 5:11pm UTC](https://discuss.elastic.co/t/cannot-access-kibana-from-the-browser/249848/5 "2020-09-24T17:11:53Z")
This is the my kibana.yml ```auto #Set to false to disable X-Pack monitoring features. xpack.reporting.enabled: false # Kibana is served by a back end server. This setting specifies the port to use. #server.port: 5601 server.port: 5601 # Specifies the address to which the Kibana server will bind. IP addresses and host names are both valid values. # The default is 'localhost', which usually means remote machines will not be able to connect. # To allow connections from remote users, set this parameter to a non-loopback address. #server.host: "localhost" server.host: serverIP # Enables you to specify a path to mount Kibana at if you are running behind a proxy. # Use the `server.rewriteBasePath` setting to tell Kibana if it should remove the basePath # from requests it receives, and to prevent a deprecation warning at startup. # This setting cannot end in a slash. #server.basePath: "" # Specifies whether Kibana should rewrite requests that are prefixed with # `server.basePath` or require that they are rewritten by your reverse proxy. # This setting was effectively always `false` before Kibana 6.3 and will # default to `true` starting in Kibana 7.0. #server.rewriteBasePath: false # The maximum payload size in bytes for incoming server requests. #server.maxPayloadBytes: 1048576 # The Kibana server's name. This is used for display purposes. #server.name: "your-hostname" server.name: "hostname" # The URLs of the Elasticsearch instances to use for all your queries. #elasticsearch.hosts: ["http://localhost:9200"] elasticsearch.hosts: ["http://hostname:9200"] # When this setting's value is true Kibana uses the hostname specified in the server.host # setting. When the value of this setting is false, Kibana uses the hostname of the host # that connects to this Kibana instance. #elasticsearch.preserveHost: true # Kibana uses an index in Elasticsearch to store saved searches, visualizations and # dashboards. Kibana creates a new index if the index doesn't already exist. #kibana.index: ".kibana" kibana.index: ".kibana" # The default application to load. #kibana.defaultAppId: "home" # If your Elasticsearch is protected with basic authentication, these settings provide # the username and password that the Kibana server uses to perform maintenance on the Kibana # index at startup. Your Kibana users still need to authenticate with Elasticsearch, which # is proxied through the Kibana server. #elasticsearch.username: "kibana" #elasticsearch.password: "pass" # Enables SSL and paths to the PEM-format SSL certificate and SSL key files, respectively. # These settings enable SSL for outgoing requests from the Kibana server to the browser. #server.ssl.enabled: false #server.ssl.certificate: /path/to/your/server.crt #server.ssl.key: /path/to/your/server.key # Optional settings that provide the paths to the PEM-format SSL certificate and key files. # These files are used to verify the identity of Kibana to Elasticsearch and are required when # xpack.security.http.ssl.client_authentication in Elasticsearch is set to required. #elasticsearch.ssl.certificate: /path/to/your/client.crt #elasticsearch.ssl.key: /path/to/your/client.key # Optional setting that enables you to specify a path to the PEM file for the certificate # authority for your Elasticsearch instance. #elasticsearch.ssl.certificateAuthorities: ["/path/to/your/CA.pem"] # To disregard the validity of SSL certificates, change this setting's value to 'none'. #elasticsearch.ssl.verificationMode: full # Time in milliseconds to wait for Elasticsearch to respond to pings. Defaults to the value of # the elasticsearch.requestTimeout setting. #elasticsearch.pingTimeout: 1500 # Time in milliseconds to wait for responses from the back end or Elasticsearch. This value # must be a positive integer. #elasticsearch.requestTimeout: 30000 # List of Kibana client-side headers to send to Elasticsearch. To send *no* client-side # headers, set this value to [] (an empty list). #elasticsearch.requestHeadersWhitelist: [authorization] # Header names and values that are sent to Elasticsearch. Any custom headers cannot be overwritten # by client-side headers, regardless of the elasticsearch.requestHeadersWhitelist configuration. #elasticsearch.customHeaders: {} # Time in milliseconds for Elasticsearch to wait for responses from shards. Set to 0 to disable. #elasticsearch.shardTimeout: 30000 # Time in milliseconds to wait for Elasticsearch at Kibana startup before retrying. #elasticsearch.startupTimeout: 5000 # Logs queries sent to Elasticsearch. Requires logging.verbose set to true. #elasticsearch.logQueries: false # Specifies the path where Kibana creates the process ID file. #pid.file: /var/run/kibana.pid # Enables you specify a file where Kibana stores log output. #logging.dest: stdout # Set the value of this setting to true to suppress all logging output. #logging.silent: false # Set the value of this setting to true to suppress all logging output other than error messages. #logging.quiet: false # Set the value of this setting to true to suppress all logging output other than error messages. #logging.quiet: false # Set the value of this setting to true to log all events, including system usage information # and all requests. #logging.verbose: false # Set the interval in milliseconds to sample system and process performance # metrics. Minimum is 100ms. Defaults to 5000. #ops.interval: 5000 # Specifies locale to be used for all localizable strings, dates and number formats. # Supported languages are the following: English - en , by default , Chinese - zh-CN . #i18n.locale: "en" ``` ---
**Author:** ![PublicName](https://avatars.discourse-cdn.com/v4/letter/p/74df32/32.png) [@PublicName](https://discuss.elastic.co/u/PublicName)\ **Post date:** [September 24, 2020, 5:22pm UTC](https://discuss.elastic.co/t/cannot-access-kibana-from-the-browser/249848/6 "2020-09-24T17:22:22Z")
Did you open the firewall port on the OS? The installer does not do it for you. Assuming the firewall policy changed from public to domain or private for example. ---
**Author:** ![linfordwoode](https://avatars.discourse-cdn.com/v4/letter/l/5fc32e/32.png) [@linfordwoode](https://discuss.elastic.co/u/linfordwoode)\ **Post date:** [September 24, 2020, 10:01pm UTC](https://discuss.elastic.co/t/cannot-access-kibana-from-the-browser/249848/7 "2020-09-24T22:01:24Z")
The issue got solved. For unknown reasons, port 5601 was blocked on the Kibana host. I telnet to the Kibana host and received an error which is weird because I was on Kibana a few days ago. Thanks so much guys for your help ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [October 22, 2020, 10:01pm UTC](https://discuss.elastic.co/t/cannot-access-kibana-from-the-browser/249848/8 "2020-10-22T22:01:53Z")
This topic was automatically closed 28 days after the last reply. New replies are no longer allowed.