# Cannot access Kibana7.7 from remote

**URL:** <https://discuss.elastic.co/t/cannot-access-kibana7-7-from-remote/235496>\
**Category:** Kibana\
**Created:** [June 3, 2020, 8:23am UTC](https://discuss.elastic.co/t/cannot-access-kibana7-7-from-remote/235496 "2020-06-03T08:23:44Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![sutra](https://avatars.discourse-cdn.com/v4/letter/s/97f17d/32.png) [@sutra](https://discuss.elastic.co/u/sutra)\
**Post date:** [June 3, 2020, 8:23am UTC](https://discuss.elastic.co/t/cannot-access-kibana7-7-from-remote/235496/1 "2020-06-03T08:23:45Z")

</div>

I haved installed ES7.7. ES runs successfully. Kibana can be installed and started as well. While Kibana connect Elasticsearch through intranet ip address, we want to access Kibana through internet ip address.  
I just edit default kibana.yaml in three lines as follow:

```auto
server.port: 5601
server.host: "0.0.0.0"
elasticsearch.hosts: ["http://es-intranet-ip:9200"]

```

running on Ubuntu18.4 both ES and kibana, so I set firework like this:

```auto
sudo ufw allow 5601

```

When I check for a listener:

```auto
netstat -nat | grep 5601
tcp 0 0 0.0.0.0:5601 0.0.0.0:* LISTEN

```

Temp to connect service from kibana server itself using its intranet ip address, it appears like a success :

```auto
curl http://kibana-intranet-ip:5601/status -v
* Trying kibana-intranet-ip...
* TCP_NODELAY set
* Connected to kibana-intranet-ip (kibana-intranet-ip) port 5601 (#0)
> GET /status HTTP/1.1
> Host: kibana-intranet-ip:5601
> User-Agent: curl/7.58.0
> Accept: */*
>
< HTTP/1.1 200 OK
....

```

But I cannot access kibana by using its internet ip address.

```auto
curl http://kibana-internet-ip:5601/status -v
* Trying kibana-internet-ip...
* TCP_NODELAY set
* connect to kibana-internet-ip port 5601 failed: Connection timed out
* Failed to connect to kibana-internet-ip port 5601: Connection timed out
* Closing connection 0
curl: (7) Failed to connect to kibana-internet-ip port 5601: Connection timed out

```

I don't see anything that would suggest Kibana is running anywhere else. I am at a loss. Anyone have ideas that would help me?

---

<div class="post-metadata">

**Author:** ![sutra](https://avatars.discourse-cdn.com/v4/letter/s/97f17d/32.png) [@sutra](https://discuss.elastic.co/u/sutra)\
**Post date:** [June 3, 2020, 10:04am UTC](https://discuss.elastic.co/t/cannot-access-kibana7-7-from-remote/235496/2 "2020-06-03T10:04:03Z")

</div>

I have solved the problem. Because I use cluster in intranet, port should be opened through internet on the kibana server.

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [July 1, 2020, 10:11am UTC](https://discuss.elastic.co/t/cannot-access-kibana7-7-from-remote/235496/3 "2020-07-01T10:11:40Z")

</div>

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