# “cannot connect you to this training environment”

**URL:** <https://discuss.elastic.co/t/cannot-connect-you-to-this-training-environment/257643>\
**Category:** Elastic Training\
**Created:** [December 4, 2020, 10:11am UTC](https://discuss.elastic.co/t/cannot-connect-you-to-this-training-environment/257643 "2020-12-04T10:11:13Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![vavoem](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/vavoem/32/80265_2.png) [@vavoem](https://discuss.elastic.co/u/vavoem)\
**Post date:** [December 4, 2020, 10:11am UTC](https://discuss.elastic.co/t/cannot-connect-you-to-this-training-environment/257643/1 "2020-12-04T10:11:13Z")

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Today i finished observability fundamentals and now want to continue with installing and Scaling ECE. However when i try setting the lab env. i am confronted with the error above.  
The email address for both envs. are the same.

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**Author:** ![abdon](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/abdon/32/9195_2.png) [@abdon](https://discuss.elastic.co/u/abdon)\
**Post date:** [December 7, 2020, 8:50am UTC](https://discuss.elastic.co/t/cannot-connect-you-to-this-training-environment/257643/2 "2020-12-07T08:50:36Z")

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There can be a delay of a few minutes, before the lab environment becomes available. Please try again, and see if you can access the lab environment now.

If not, please reach out via email to [training@elastic.co](mailto:training@elastic.co), so the team can investigate any issues with your enrolment.

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**Author:** ![vavoem](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/vavoem/32/80265_2.png) [@vavoem](https://discuss.elastic.co/u/vavoem)\
**Post date:** [December 7, 2020, 10:16am UTC](https://discuss.elastic.co/t/cannot-connect-you-to-this-training-environment/257643/3 "2020-12-07T10:16:46Z")

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I've waited all weekend but nu luck. Sent an email to [training@elastic.co](mailto:training@elastic.co) now

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [January 6, 2021, 10:16am UTC](https://discuss.elastic.co/t/cannot-connect-you-to-this-training-environment/257643/4 "2021-01-06T10:16:48Z")

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