# Cannot create new Elastic Cloud deployment

**URL:** <https://discuss.elastic.co/t/cannot-create-new-elastic-cloud-deployment/169102>\
**Category:** Elasticsearch\
**Created:** [February 19, 2019, 7:55pm UTC](https://discuss.elastic.co/t/cannot-create-new-elastic-cloud-deployment/169102 "2019-02-19T19:55:59Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![brolly759](https://avatars.discourse-cdn.com/v4/letter/b/6a8cbe/32.png) [@brolly759](https://discuss.elastic.co/u/brolly759)\
**Post date:** [February 19, 2019, 7:55pm UTC](https://discuss.elastic.co/t/cannot-create-new-elastic-cloud-deployment/169102/1 "2019-02-19T19:55:59Z")

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Anyone run into that? I create an Elastic Cloud deployment and it says:

> Your deployment is being created…  
> Depending on the size of your deployment, this may take up to 6 minutes

Its a very small deployment so not sure why I am waiting almost 30 minutes now... I tried creating another and its still the same status.

Thanks

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**Author:** ![dadoonet](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dadoonet/32/137187_2.png) [@dadoonet](https://discuss.elastic.co/u/dadoonet)\
**Post date:** [February 19, 2019, 9:09pm UTC](https://discuss.elastic.co/t/cannot-create-new-elastic-cloud-deployment/169102/2 "2019-02-19T21:09:00Z")

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Please see [https://www.elastic.co/cloud/as-a-service/support](https://www.elastic.co/cloud/as-a-service/support) on how to raise a support ticket for Elastic Cloud 🙂

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<div class="post-metadata">

**Author:** ![brolly759](https://avatars.discourse-cdn.com/v4/letter/b/6a8cbe/32.png) [@brolly759](https://discuss.elastic.co/u/brolly759)\
**Post date:** [February 19, 2019, 9:10pm UTC](https://discuss.elastic.co/t/cannot-create-new-elastic-cloud-deployment/169102/3 "2019-02-19T21:10:13Z")

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Already placed a help ticket 1.5 hours ago. Thanks for the link though

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [March 19, 2019, 9:10pm UTC](https://discuss.elastic.co/t/cannot-create-new-elastic-cloud-deployment/169102/4 "2019-03-19T21:10:19Z")

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