# Cannot find default email account as no accounts have been configured **URL:** \ **Category:** Elasticsearch\ **Tags:** elastic-stack-alerting\ **Created:** [September 8, 2016, 9:48pm UTC](https://discuss.elastic.co/t/cannot-find-default-email-account-as-no-accounts-have-been-configured/60121 "2016-09-08T21:48:13Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![iantayrob](https://avatars.discourse-cdn.com/v4/letter/i/c68b51/32.png) [@iantayrob](https://discuss.elastic.co/u/iantayrob)\ **Post date:** [September 8, 2016, 9:48pm UTC](https://discuss.elastic.co/t/cannot-find-default-email-account-as-no-accounts-have-been-configured/60121/1 "2016-09-08T21:48:13Z")
Everytime I execute my Watch I get this error: ``` { "id" : "send_email", "type" : "email", "status" : "failure", "reason" : "IllegalStateException[cannot find default email account as no accounts have been configured]" } ``` I have tried many different alternatives but nothing seems to work. As far as I can tell the configuration is correct, but yet I keep getting the same error message. **Elasticsearch.yml:** ``` xpack.notification.email.account: standard_account: profile: standard smtp: auth: false starttls.enable: false host: smtp.mysite.com port: 25 ``` **The Watcher:** ``` "send_email": { "email" : { "to" : "user@mysite.com", "subject" : "Testing Email Delivery Alerting", "body" : "Body content goes here" }} } } ``` The indentation is also correct from what I have read with similar issues... ---
**Author:** ![spinscale](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/spinscale/32/25011_2.png) [@spinscale](https://discuss.elastic.co/u/spinscale)\ **Post date:** [September 9, 2016, 7:24am UTC](https://discuss.elastic.co/t/cannot-find-default-email-account-as-no-accounts-have-been-configured/60121/2 "2016-09-09T07:24:57Z")
Hey, can you please use proper formatting to check the indentation of your configuration? The [this markdown cheat sheet](https://github.com/adam-p/markdown-here/wiki/Markdown-Cheatsheet#code-and-syntax-highlighting) for code highlighting. Which Elasticsearch version are you using? --Alex ---
**Author:** ![iantayrob](https://avatars.discourse-cdn.com/v4/letter/i/c68b51/32.png) [@iantayrob](https://discuss.elastic.co/u/iantayrob)\ **Post date:** [September 9, 2016, 4:06pm UTC](https://discuss.elastic.co/t/cannot-find-default-email-account-as-no-accounts-have-been-configured/60121/3 "2016-09-09T16:06:55Z")
I have adjusted the formatting to show indentation. We are using ES 5. ---
**Author:** ![ave19](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/ave19/32/11631_2.png) [@ave19](https://discuss.elastic.co/u/ave19)\ **Post date:** [September 9, 2016, 4:10pm UTC](https://discuss.elastic.co/t/cannot-find-default-email-account-as-no-accounts-have-been-configured/60121/4 "2016-09-09T16:10:32Z")
5.0.0-alpha5. (I work with Ian) ---
**Author:** ![spinscale](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/spinscale/32/25011_2.png) [@spinscale](https://discuss.elastic.co/u/spinscale)\ **Post date:** [September 12, 2016, 9:48am UTC](https://discuss.elastic.co/t/cannot-find-default-email-account-as-no-accounts-have-been-configured/60121/5 "2016-09-12T09:48:39Z")
Hey, so I took your configuration, copy pasted it into my alpha5 `elasticsearch.yml` configuration after installing `x-pack` and started up. Saw this in the logs ```auto [2016-09-12 11:43:01,487][INFO][xpack.notification.email] [bfnTYGv] default account set to [standard_account] ``` This is my `elasticsearch.yaml` configuration ```auto xpack.security.enabled: false xpack.notification.email.account: standard_account: profile: standard smtp: auth: false starttls.enable: false host: localhost port: 1025 ``` Setting up and executing this watch, lead to an email in my test mail server (I used maildev, a neat node.js package you install via `npm install -g maildev`, start via `maildev -v` and then you can open `http://localhost:1080` for a nice web interface to check the emails you get send to `localhost:1025`. ```auto PUT _xpack/watcher/watch/my-watch { "trigger": { "schedule": { "interval": "20h" } }, "actions": { "send_email": { "email": { "to": "user@mysite.com", "subject": "Testing Email Delivery Alerting", "body": "Body content goes here" } } } } PUT _xpack/watcher/watch/my-watch/_execute ``` So, you config parameters seem to be correct. - Can you verify the default account is shown on start up? - Can you show the full configuration of that node? Maybe something gets overwritten? Just run `grep "^[^#]" elasticsearch.yml` - this returns all lines that are not comments. - Can you try with a configuration like the above (only the bare needed one) and see if that changes anything? Let's see if we spot somthing --Alex ---
**Author:** ![iantayrob](https://avatars.discourse-cdn.com/v4/letter/i/c68b51/32.png) [@iantayrob](https://discuss.elastic.co/u/iantayrob)\ **Post date:** [September 12, 2016, 6:25pm UTC](https://discuss.elastic.co/t/cannot-find-default-email-account-as-no-accounts-have-been-configured/60121/6 "2016-09-12T18:25:18Z")
Everything from your list checks out; however, I am still getting the same issue. 1. According to the logs "default account set to [standard\_account]" 2. An important exception to your example and mine was that I have to have xpack.security.enabled: true 3. I even created a bare components watch similar to your example, and still the same result. 4. Running grep "^[^#]" elasticsearch.yml showed all the configs as expected. ---
**Author:** ![spinscale](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/spinscale/32/25011_2.png) [@spinscale](https://discuss.elastic.co/u/spinscale)\ **Post date:** [September 13, 2016, 8:02am UTC](https://discuss.elastic.co/t/cannot-find-default-email-account-as-no-accounts-have-been-configured/60121/7 "2016-09-13T08:02:35Z")
Hey, can you provide the full/exact configuration file somewhere? Also, just to be sure, I tested with security enabled and it worked as well. --Alex ---
**Author:** ![spinscale](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/spinscale/32/25011_2.png) [@spinscale](https://discuss.elastic.co/u/spinscale)\ **Post date:** [September 13, 2016, 8:13am UTC](https://discuss.elastic.co/t/cannot-find-default-email-account-as-no-accounts-have-been-configured/60121/8 "2016-09-13T08:13:32Z")
Hey, also, what happens, when you manually specify the account in the watch, like this? ```auto "email": { "to": "user@mysite.com", "subject": "Testing Email Delivery Alerting", "body": "Body content goes here", "account" : "standard_account" } ``` --Alex ---
**Author:** ![iantayrob](https://avatars.discourse-cdn.com/v4/letter/i/c68b51/32.png) [@iantayrob](https://discuss.elastic.co/u/iantayrob)\ **Post date:** [September 13, 2016, 4:02pm UTC](https://discuss.elastic.co/t/cannot-find-default-email-account-as-no-accounts-have-been-configured/60121/9 "2016-09-13T16:02:28Z")
Below is the output from running the Watch with the standard\_account included. It would appear that it is having trouble identifying the standard\_account setup. Perhaps there is a disconnect between when the Watch is executed and the file(s) providing default configuration? In particular, the xpack.notification.email.account information and native SMTP in elasticsearch.yml. ``` { "_id" : "my-watch_0-2016-09-13T15:30:14.222Z", "watch_record" : { "watch_id" : "my-watch", "state" : "executed", "trigger_event" : { "type" : "manual", "triggered_time" : "2016-09-13T15:30:14.222Z", "manual" : { "schedule" : { "scheduled_time" : "2016-09-13T15:30:14.222Z" } } }, "input" : { "none" : { } }, "condition" : { "always" : { } }, "result" : { "execution_time" : "2016-09-13T15:30:14.222Z", "execution_duration" : 0, "input" : { "type" : "none", "status" : "success", "payload" : { } }, "condition" : { "type" : "always", "status" : "success", "met" : true }, "actions" : [ { "id" : "send_email", "type" : "email", "status" : "failure", "reason" : "IllegalArgumentException[failed to send email with subject [Testing Email Delivery Alerting] via account [standard_account]. account does not exist]" } ] }, "messages" : [] } } ``` The elasticsearch.yml setup is as follows with the critical information stripped and replaced with dummy information: ``` # ======================== Elasticsearch Configuration ========================= # # ---------------------------------- Cluster ----------------------------------- # cluster.name: "ClusterName" # ------------------------------------ Node ------------------------------------ # # Use a descriptive name for the node: # node.name: "cn#@node#" node.data: false node.master: false node.ingest: true # # Add custom attributes to the node: # # node.rack: r1 # # ----------------------------------- Paths ------------------------------------ # # Path to directory where to store the data (separate multiple locations by comma): # path.home: ${ES_HOME} path.conf: ${ES_CONF_DIR} path.data: ${ES_DATA_DIR} path.logs: ${LOG_DIR} # # ----------------------------------- Memory ----------------------------------- # # Lock the memory on startup: # # bootstrap.memory_lock: true # # Elasticsearch performs poorly when the system is swapping the memory. # ---------------------------------- Network ----------------------------------- # # Set the bind address to a specific IP (IPv4 or IPv6): # network.host: # # Set a custom port for HTTP: # http.port: 9205 transport.tcp.port: 9305 # # For more information, see the documentation at: # # # --------------------------------- Discovery ---------------------------------- # # Pass an initial list of hosts to perform discovery when new node is started: # The default list of hosts is ["127.0.0.1", "[::1]"] # discovery.zen.ping.unicast.hosts: [":9305"] # # Prevent the "split brain" by configuring the majority of nodes (total number of nodes / 2 + 1): # discovery.zen.minimum_master_nodes: 4 # # For more information, see the documentation at: # # # ---------------------------------- Gateway ----------------------------------- # # All set to defaults # # ---------------------------------- Various ----------------------------------- script.inline: true script.stored: true script.engine.groovy.inline.search: on thread_pool.bulk.queue_size: 1000 # -------------------------------------------------------------------------------- # SMTP Email Server config # ------------------------------------------------------------------------------- xpack.notification.email.account: standard_account: profile: standard smtp: auth: false starttls.enable: false starttls.required: false host: localhost port: 25 ``` ---
**Author:** ![spinscale](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/spinscale/32/25011_2.png) [@spinscale](https://discuss.elastic.co/u/spinscale)\ **Post date:** [September 15, 2016, 7:54am UTC](https://discuss.elastic.co/t/cannot-find-default-email-account-as-no-accounts-have-been-configured/60121/10 "2016-09-15T07:54:43Z")
Hey, are you sure that you put the above configuration on every node and restarted it? Especially on the current master as this is where the watch is being executed? --Alex ---
**Author:** ![iantayrob](https://avatars.discourse-cdn.com/v4/letter/i/c68b51/32.png) [@iantayrob](https://discuss.elastic.co/u/iantayrob)\ **Post date:** [September 15, 2016, 9:12pm UTC](https://discuss.elastic.co/t/cannot-find-default-email-account-as-no-accounts-have-been-configured/60121/11 "2016-09-15T21:12:50Z")
Alex, It appears that some nodes were missing the update in elasticsearch.yml, when I went and applied that exact elasticsearch.yml (Copy/Paste) the results then became as follows: ``` "actions" : [ { "id" : "send_email", "type" : "email", "status" : "failure", "reason" : "NullPointerException[null]" } ] }, ``` As a reminder the ES files were appended with: ``` xpack.notification.email.account: standard_account: profile: standard smtp: auth: false starttls.enable: false starttls.required: false host: localhost port: 25 ``` ---
**Author:** ![spinscale](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/spinscale/32/25011_2.png) [@spinscale](https://discuss.elastic.co/u/spinscale)\ **Post date:** [September 16, 2016, 7:19am UTC](https://discuss.elastic.co/t/cannot-find-default-email-account-as-no-accounts-have-been-configured/60121/12 "2016-09-16T07:19:21Z")
Hey, are there exceptions in your logs on the master node and can you check the watch history and get the latest entry for that watch? --Alex ---
**Author:** ![iantayrob](https://avatars.discourse-cdn.com/v4/letter/i/c68b51/32.png) [@iantayrob](https://discuss.elastic.co/u/iantayrob)\ **Post date:** [September 16, 2016, 10:20pm UTC](https://discuss.elastic.co/t/cannot-find-default-email-account-as-no-accounts-have-been-configured/60121/13 "2016-09-16T22:20:32Z")
So, the Error Message from ES is as follows; I am not aware of any other logs I should be checking so if there is anything else let me know. The Watch History doesn't appear to show anything value either. > [ERROR][xpack.watcher.actions.email] [ES@MN] failed to execute action [queue/send\_email] > java.lang.NullPointerException > at org.elasticsearch.xpack.notification.email.Account.send(Account.java:111) > at org.elasticsearch.xpack.notification.email.EmailService.send(EmailService.java:70) > at org.elasticsearch.xpack.notification.email.EmailService.send(EmailService.java:64) > at org.elasticsearch.xpack.watcher.actions.email.ExecutableEmailAction.execute(ExecutableEmailAction.java:85) > at org.elasticsearch.xpack.watcher.actions.ActionWrapper.execute(ActionWrapper.java:109) > at org.elasticsearch.xpack.watcher.execution.ExecutionService.executeInner(ExecutionService.java:404) > at org.elasticsearch.xpack.watcher.execution.ExecutionService.execute(ExecutionService.java:280) > at org.elasticsearch.xpack.watcher.execution.ExecutionService$WatchExecutionTask.run(ExecutionService.java:476) > at org.elasticsearch.common.util.concurrent.ThreadContext$ContextPreservingRunnable.run(ThreadContext.java:450) > at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) > at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) > at java.lang.Thread.run(Thread.java:745) ---
**Author:** ![spinscale](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/spinscale/32/25011_2.png) [@spinscale](https://discuss.elastic.co/u/spinscale)\ **Post date:** [September 26, 2016, 10:50am UTC](https://discuss.elastic.co/t/cannot-find-default-email-account-as-no-accounts-have-been-configured/60121/14 "2016-09-26T10:50:53Z")
Hey, did you specify a `from` address in the account configuration or the watch? Just for testing, can you add a default from? ```auto xpack.notification.email.account: standard_account: profile: standard email_defaults: from: foo@bar.org smtp: auth: false starttls.enable: false host: localhost port: 1025 ``` --Alex ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [July 6, 2017, 1:42pm UTC](https://discuss.elastic.co/t/cannot-find-default-email-account-as-no-accounts-have-been-configured/60121/15 "2017-07-06T13:42:46Z")