# Cannot invite colleague to my Org in 14 day free trial

**URL:** <https://discuss.elastic.co/t/cannot-invite-colleague-to-my-org-in-14-day-free-trial/365420>\
**Category:** Elastic Search\
**Created:** [August 23, 2024, 1:31am UTC](https://discuss.elastic.co/t/cannot-invite-colleague-to-my-org-in-14-day-free-trial/365420 "2024-08-23T01:31:44Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![Ryan\_Le](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/ryan_le/32/125837_2.png) [@Ryan\_Le](https://discuss.elastic.co/u/Ryan_Le)\
**Post date:** [August 23, 2024, 1:31am UTC](https://discuss.elastic.co/t/cannot-invite-colleague-to-my-org-in-14-day-free-trial/365420/1 "2024-08-23T01:31:45Z")

</div>

I started my 14 day free trial, selecting AWS then us-east-1. Everything seemed to work fine until I wanted to invite my colleague to my Org. As he followed invitation link, he got stuck at a step where he had to select Cloud provider and region again (the dropdown lists did not work for him). I thought he did not have to do this step since I was inviting him to my Org  
I tried inviting him as both Owner and Admin roles, still didn't work  
Any advice is highly appreciated.

---

<div class="post-metadata">

**Author:** ![Alex\_Salgado-Elastic](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/alex_salgado-elastic/32/103081_2.png) [@Alex\_Salgado-Elastic](https://discuss.elastic.co/u/Alex_Salgado-Elastic)\
**Post date:** [August 23, 2024, 4:28am UTC](https://discuss.elastic.co/t/cannot-invite-colleague-to-my-org-in-14-day-free-trial/365420/2 "2024-08-23T04:28:26Z")

</div>

Hi @Ryan_Le , welcome to our community.

Are you following this practices? [Invite members to your organization | Elasticsearch Service Documentation | Elastic](https://www.elastic.co/guide/en/cloud/current/ec-invite-users.html)

---

<div class="post-metadata">

**Author:** ![Ryan\_Le](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/ryan_le/32/125837_2.png) [@Ryan\_Le](https://discuss.elastic.co/u/Ryan_Le)\
**Post date:** [August 23, 2024, 7:01am UTC](https://discuss.elastic.co/t/cannot-invite-colleague-to-my-org-in-14-day-free-trial/365420/3 "2024-08-23T07:01:38Z")

</div>

Hi Alex,

Thanks for the response and the link. The key point in the link as I see it, is that "one account belongs to only one org", which should have been fine in our case since we use a brand new account.

Anyway we found a workaround, not very straightforward but it works for us now. This topic could be closed.

Thanks

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [September 20, 2024, 7:01am UTC](https://discuss.elastic.co/t/cannot-invite-colleague-to-my-org-in-14-day-free-trial/365420/4 "2024-09-20T07:01:42Z")

</div>

This topic was automatically closed 28 days after the last reply. New replies are no longer allowed.