# Cannot Start Free Trial for Elastic Cloud

**URL:** <https://discuss.elastic.co/t/cannot-start-free-trial-for-elastic-cloud/212580>\
**Category:** Elastic Training\
**Created:** [December 20, 2019, 1:13am UTC](https://discuss.elastic.co/t/cannot-start-free-trial-for-elastic-cloud/212580 "2019-12-20T01:13:41Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![danielbt](https://avatars.discourse-cdn.com/v4/letter/d/cdc98d/32.png) [@danielbt](https://discuss.elastic.co/u/danielbt)\
**Post date:** [December 20, 2019, 1:13am UTC](https://discuss.elastic.co/t/cannot-start-free-trial-for-elastic-cloud/212580/1 "2019-12-20T01:13:41Z")

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As per the Lab Instructions, I have visited [https://www.elastic.co/cloud/elasticsearch-service/signup](https://www.elastic.co/cloud/elasticsearch-service/signup) , given my email address (which matches the email address used in this course), and clicked the "Start free trial" button.

The button changes to say "Please Wait" and nothing else happens.

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**Author:** ![Melvyn](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/melvyn/32/35269_2.png) [@Melvyn](https://discuss.elastic.co/u/Melvyn)\
**Post date:** [December 20, 2019, 1:50am UTC](https://discuss.elastic.co/t/cannot-start-free-trial-for-elastic-cloud/212580/2 "2019-12-20T01:50:00Z")

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Hello there!

Which training are you trying to take?

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**Author:** ![danielbt](https://avatars.discourse-cdn.com/v4/letter/d/cdc98d/32.png) [@danielbt](https://discuss.elastic.co/u/danielbt)\
**Post date:** [December 20, 2019, 2:23am UTC](https://discuss.elastic.co/t/cannot-start-free-trial-for-elastic-cloud/212580/3 "2019-12-20T02:23:47Z")

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**APM Fundamentals**

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**Author:** ![danielbt](https://avatars.discourse-cdn.com/v4/letter/d/cdc98d/32.png) [@danielbt](https://discuss.elastic.co/u/danielbt)\
**Post date:** [December 20, 2019, 7:43am UTC](https://discuss.elastic.co/t/cannot-start-free-trial-for-elastic-cloud/212580/4 "2019-12-20T07:43:08Z")

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I did get a "Welcome to your free trial" email 5 hours later. So I'll have another look at this after the holidays.

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**Author:** ![Melvyn](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/melvyn/32/35269_2.png) [@Melvyn](https://discuss.elastic.co/u/Melvyn)\
**Post date:** [December 20, 2019, 1:58pm UTC](https://discuss.elastic.co/t/cannot-start-free-trial-for-elastic-cloud/212580/5 "2019-12-20T13:58:10Z")

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Great enjoy your holidays then 🙂

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [January 19, 2020, 1:58pm UTC](https://discuss.elastic.co/t/cannot-start-free-trial-for-elastic-cloud/212580/6 "2020-01-19T13:58:15Z")

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