# Can't acess Kibana lab training **URL:** \ **Category:** Elastic Training\ **Tags:** data-analysis-kibana\ **Created:** [August 8, 2024, 11:12am UTC](https://discuss.elastic.co/t/cant-acess-kibana-lab-training/364600 "2024-08-08T11:12:46Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![andre.lemos](https://avatars.discourse-cdn.com/v4/letter/a/e9bcb4/32.png) [@andre.lemos](https://discuss.elastic.co/u/andre.lemos)\ **Post date:** [August 8, 2024, 11:12am UTC](https://discuss.elastic.co/t/cant-acess-kibana-lab-training/364600/1 "2024-08-08T11:12:46Z")
Course: Monitoring Modern Applications Using Elastic. Version: 8.3.0 Question: I can't acess the Strigo lab, it says error 502 as you can see below ![image](https://us1.discourse-cdn.com/elastic/original/3X/d/7/d79078561011fcde15f6cf246706dc873c1ee9fc.png) ---
**Author:** ![Andre\_Murbach\_Maidl](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/andre_murbach_maidl/32/83508_2.png) [@Andre\_Murbach\_Maidl](https://discuss.elastic.co/u/Andre_Murbach_Maidl)\ **Post date:** [August 8, 2024, 1:42pm UTC](https://discuss.elastic.co/t/cant-acess-kibana-lab-training/364600/2 "2024-08-08T13:42:44Z")
Hi @andre.lemos , can you see Kibana after refreshing the Strigo Kibana tab? ![Screenshot 2024-08-08 at 09.54.14](https://us1.discourse-cdn.com/elastic/original/3X/e/d/ed85380e7ba81097ead201485234233c78d0fb82.jpeg) After that you can click the pop up button to open Kibana on a new tab: ![Screenshot 2024-08-08 at 09.54.28](https://us1.discourse-cdn.com/elastic/original/3X/a/c/acb81e531d9d557d275668df38b4906ef2dba708.png) Best, Andre ---
**Author:** ![andre.lemos](https://avatars.discourse-cdn.com/v4/letter/a/e9bcb4/32.png) [@andre.lemos](https://discuss.elastic.co/u/andre.lemos)\ **Post date:** [August 8, 2024, 1:57pm UTC](https://discuss.elastic.co/t/cant-acess-kibana-lab-training/364600/3 "2024-08-08T13:57:12Z")
Yes, I see it, but the error 502 still appears. ---
**Author:** ![Andre\_Murbach\_Maidl](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/andre_murbach_maidl/32/83508_2.png) [@Andre\_Murbach\_Maidl](https://discuss.elastic.co/u/Andre_Murbach_Maidl)\ **Post date:** [August 8, 2024, 3:37pm UTC](https://discuss.elastic.co/t/cant-acess-kibana-lab-training/364600/4 "2024-08-08T15:37:05Z")
I replaced your lab environment. Please close all open tabs, open Strigo again and try accessing Kibana. Best, Andre ---
**Author:** ![andre.lemos](https://avatars.discourse-cdn.com/v4/letter/a/e9bcb4/32.png) [@andre.lemos](https://discuss.elastic.co/u/andre.lemos)\ **Post date:** [August 9, 2024, 2:44pm UTC](https://discuss.elastic.co/t/cant-acess-kibana-lab-training/364600/5 "2024-08-09T14:44:59Z")
Hi, Not yet, I've tried to restar the VMs and still the same problem. ![image](https://us1.discourse-cdn.com/elastic/original/3X/d/b/dbbd8e2cd538c3df2ce092226667424dd2a36762.png) Best Regards, André Lemos ---
**Author:** ![Andre\_Murbach\_Maidl](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/andre_murbach_maidl/32/83508_2.png) [@Andre\_Murbach\_Maidl](https://discuss.elastic.co/u/Andre_Murbach_Maidl)\ **Post date:** [August 9, 2024, 3:44pm UTC](https://discuss.elastic.co/t/cant-acess-kibana-lab-training/364600/6 "2024-08-09T15:44:59Z")
Hi @andre.lemos , perhaps you have a VPN or something that could be preventing you to access Kibana? Please follow these steps to try accessing Kibana. In Strigo click the gear icon and access **Machine info** : ![Screenshot 2024-08-09 at 12.39.09](https://us1.discourse-cdn.com/elastic/original/3X/2/1/21326664672faf1cddfefa76f197a46327f3de07.png) Then copy the Public IP and use it to access the following URL in your browser: `http://:5601` Best, Andre ---
**Author:** ![andre.lemos](https://avatars.discourse-cdn.com/v4/letter/a/e9bcb4/32.png) [@andre.lemos](https://discuss.elastic.co/u/andre.lemos)\ **Post date:** [August 9, 2024, 5:45pm UTC](https://discuss.elastic.co/t/cant-acess-kibana-lab-training/364600/7 "2024-08-09T17:45:54Z")
it's worked, thanks.