# Can't collect the logs of cisco router

**URL:** <https://discuss.elastic.co/t/cant-collect-the-logs-of-cisco-router/312318>\
**Category:** Elasticsearch\
**Created:** [August 17, 2022, 6:04pm UTC](https://discuss.elastic.co/t/cant-collect-the-logs-of-cisco-router/312318 "2022-08-17T18:04:14Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![stephenb](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/stephenb/32/40856_2.png) [@stephenb](https://discuss.elastic.co/u/stephenb)\
**Post date:** [August 17, 2022, 11:38pm UTC](https://discuss.elastic.co/t/cant-collect-the-logs-of-cisco-router/312318/4 "2022-08-17T23:38:22Z")

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Unfortunately You truncated the logs. The important information is on the right hand side of the log lines. You truncated them so I can't tell what's going on.

Plus you need more of them probably 2 or 3 times as many. You can put them here or in a pastebin or something like that, but I can't help with only seeing the front section of the logs...

You should be able to see a line that says opening UDP for example.

Also, why do you have that `filestsream` input enabled? Are you collecting other logs?

And to be clear, you ran the setup command correct??

Can you see port `9002` open and listening?

Are you sure the cisco is sending to the correct host / IP / port?

@morad_della3 I feel like we have had this conversation before

> [@Where is my data of fortinet?](https://discuss.elastic.co/t/where-is-my-data-of-fortinet/311009):
>
> Hello, I installed Elasticsearch and kibana and filebeat in ubuntu 22.04 VM and i installed FortiGate 7.2.0 in other VM in VMware workstation, I follow the steps to upload the Fortinet logs in elastic and kibana as the first screenshot, and the data is successfully received from the Filebeat Fortinet module but when i clic in "security App" i don't find anything this my nano /etc/filebeat/modules.d/fortinet.yml: - module: fortinet firewall: enabled: true # Set wh…

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