# Can't create support technical cases

**URL:** <https://discuss.elastic.co/t/cant-create-support-technical-cases/383707>\
**Category:** Elastic Cloud Enterprise (ECE)\
**Created:** [November 27, 2025, 5:38am UTC](https://discuss.elastic.co/t/cant-create-support-technical-cases/383707 "2025-11-27T05:38:55Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![isuru-sentry](https://avatars.discourse-cdn.com/v4/letter/i/e19b73/32.png) [@isuru-sentry](https://discuss.elastic.co/u/isuru-sentry)\
**Post date:** [November 27, 2025, 5:38am UTC](https://discuss.elastic.co/t/cant-create-support-technical-cases/383707/1 "2025-11-27T05:38:55Z")

</div>

I want access to the technical support in Elastic Search. I am Organisational owner but not able to access to the technical support. I have only access to account or billing.

---

<div class="post-metadata">

**Author:** ![discourse\_ai\_spam](https://avatars.discourse-cdn.com/v4/letter/d/c68b51/32.png) [@discourse\_ai\_spam](https://discuss.elastic.co/u/discourse_ai_spam)\
**Post date:** [November 27, 2025, 5:38am UTC](https://discuss.elastic.co/t/cant-create-support-technical-cases/383707/2 "2025-11-27T05:38:56Z")

</div>



---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [November 27, 2025, 6:39am UTC](https://discuss.elastic.co/t/cant-create-support-technical-cases/383707/3 "2025-11-27T06:39:01Z")

</div>