# Can't find license webform for 5.6 (to upgrade)

**URL:** https://discuss.elastic.co/t/cant-find-license-webform-for-5-6-to-upgrade/150504
**Category:** Elasticsearch
**Created:** [October 1, 2018, 3:49am UTC](https://discuss.elastic.co/t/cant-find-license-webform-for-5-6-to-upgrade/150504 "2018-10-01T03:49:06Z")
**Posts on this page:** 7
**Page:** 1

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### Author: ![paul\_m](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/paul_m/32/20901_2.png) [@paul\_m](https://discuss.elastic.co/u/paul_m)
#### Post date: [October 1, 2018, 3:49am UTC](https://discuss.elastic.co/t/cant-find-license-webform-for-5-6-to-upgrade/150504/1 "2018-10-01T03:49:06Z")

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Hi there,

I'm trying to upgrade our v5.6 ELK to v6.x, and the update assistant in Kibana is locked behind an expired xpack license. I remember getting the basic license through a webform, and the current documentation tells you how to apply the license, but not how to obtain it: [https://www.elastic.co/guide/en/x-pack/5.6/installing-license.html](https://www.elastic.co/guide/en/x-pack/5.6/installing-license.html)

```
# curl -XGET localhost:9200/_xpack/license
{
  "license" : {
    "status" : "expired",
    "uid" : "(redacted)",
    "type" : "basic",
    "issue_date" : "2017-07-24T00:00:00.000Z",
    "issue_date_in_millis" : 1500854400000,
    "expiry_date" : "2018-07-24T23:59:59.999Z",
    "expiry_date_in_millis" : 1532476799999,
    "max_nodes" : 100,
    "issued_to" : "Paul Morahan (Ecal)",
    "issuer" : "Web Form",
    "start_date_in_millis" : 1500854400000
  }
}

```

We were on 5.6.5 for both ES and Kibana, and today I've upgraded to 5.6.12 (to get the update assistant stuff). I've tried a few things also from the v6.x docs, but no luck.

How do I get a basic license for v5.6, so I can apply it, get the upgrade assistant, upgrade to 6.x, and be current with ELK? I can't find it in the docs or the location of the old webform... I must be missing something somewhere

Thanks,

Paul

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<div class="post-metadata">

### Author: ![dadoonet](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dadoonet/32/137187_2.png) [@dadoonet](https://discuss.elastic.co/u/dadoonet)
#### Post date: [October 1, 2018, 5:28am UTC](https://discuss.elastic.co/t/cant-find-license-webform-for-5-6-to-upgrade/150504/2 "2018-10-01T05:28:37Z")

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Did you try to upgrade directly to 6.4.1 or went first to 6.2.x?

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<div class="post-metadata">

### Author: ![paul\_m](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/paul_m/32/20901_2.png) [@paul\_m](https://discuss.elastic.co/u/paul_m)
#### Post date: [October 2, 2018, 12:13am UTC](https://discuss.elastic.co/t/cant-find-license-webform-for-5-6-to-upgrade/150504/3 "2018-10-02T00:13:16Z")

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Haven't touched 6.x yet - upgraded to the last patch point in 5.6.x in order to make the Upgrade Assistant available, but it's inactive because of the expired x-pack license

Tooltip error: ![Selection_999(002)](https://us1.discourse-cdn.com/elastic/original/3X/d/c/dca47fcc4c51ba4f471beaee56f3bdd60b9819c1.png)

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<div class="post-metadata">

### Author: ![dadoonet](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dadoonet/32/137187_2.png) [@dadoonet](https://discuss.elastic.co/u/dadoonet)
#### Post date: [October 2, 2018, 5:12am UTC](https://discuss.elastic.co/t/cant-find-license-webform-for-5-6-to-upgrade/150504/4 "2018-10-02T05:12:16Z")

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Oh I see. I misread.

I think you can get it by asking here: [https://www.elastic.co/subscriptions#request-info](https://www.elastic.co/subscriptions#request-info)

Happy that you won't have to ask anymore once you'll upgrade to 6.4! 😉

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<div class="post-metadata">

### Author: ![paul\_m](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/paul_m/32/20901_2.png) [@paul\_m](https://discuss.elastic.co/u/paul_m)
#### Post date: [October 2, 2018, 5:28am UTC](https://discuss.elastic.co/t/cant-find-license-webform-for-5-6-to-upgrade/150504/5 "2018-10-02T05:28:48Z")

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Thanks for your help, David. I decided to just rebuild from scratch after all - our CM playbooks are stale anyway (ELK loves to move resources around... it's hard to keep up when you're just tuning in every 6 months...)

Glad to hear that the basic licensing is going to be no longer a pain in the neck.

Cheers,

Paul

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<div class="post-metadata">

### Author: ![dadoonet](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dadoonet/32/137187_2.png) [@dadoonet](https://discuss.elastic.co/u/dadoonet)
#### Post date: [October 2, 2018, 6:05am UTC](https://discuss.elastic.co/t/cant-find-license-webform-for-5-6-to-upgrade/150504/6 "2018-10-02T06:05:24Z")

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Oh yes! Just download and start Elastic 6.4.1 and you're done. You have a perpetual basic license. 🙂

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<div class="post-metadata">

### Author: ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)
#### Post date: [October 30, 2018, 6:05am UTC](https://discuss.elastic.co/t/cant-find-license-webform-for-5-6-to-upgrade/150504/7 "2018-10-30T06:05:27Z")

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