# Can't install a custom plugin even with a sufficient subscription level - Elastic Cloud **URL:** \ **Category:** Elasticsearch\ **Created:** [August 3, 2023, 4:57am UTC](https://discuss.elastic.co/t/cant-install-a-custom-plugin-even-with-a-sufficient-subscription-level-elastic-cloud/339998 "2023-08-03T04:57:47Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![yechankim-paytalab](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/yechankim-paytalab/32/124264_2.png) [@yechankim-paytalab](https://discuss.elastic.co/u/yechankim-paytalab)\ **Post date:** [August 3, 2023, 4:57am UTC](https://discuss.elastic.co/t/cant-install-a-custom-plugin-even-with-a-sufficient-subscription-level-elastic-cloud/339998/1 "2023-08-03T04:57:48Z")
Hi there. Somehow I can't install a custom plugin on my Elastic Cloud cluster, even though my subscription level is "Gold" right now. The Type - "An installable plugin (compiled, no source code)" is not clickable for me. Can someone give me some help with this? Am I missing something here? Thanks a lot. ---
**Author:** ![dadoonet](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dadoonet/32/137187_2.png) [@dadoonet](https://discuss.elastic.co/u/dadoonet)\ **Post date:** [August 3, 2023, 8:15am UTC](https://discuss.elastic.co/t/cant-install-a-custom-plugin-even-with-a-sufficient-subscription-level-elastic-cloud/339998/2 "2023-08-03T08:15:01Z")
Welcome! Please see [https://support.elastic.co/](https://support.elastic.co/) to raise a support ticket for Elastic Cloud 🙂 ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [August 31, 2023, 8:15am UTC](https://discuss.elastic.co/t/cant-install-a-custom-plugin-even-with-a-sufficient-subscription-level-elastic-cloud/339998/3 "2023-08-31T08:15:21Z")
This topic was automatically closed 28 days after the last reply. New replies are no longer allowed.