# Can't install elastic as a windows service **URL:** \ **Category:** Elasticsearch\ **Tags:** windows-installer\ **Created:** [May 18, 2020, 2:47pm UTC](https://discuss.elastic.co/t/cant-install-elastic-as-a-windows-service/233131 "2020-05-18T14:47:02Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Mahdieh\_Hosseini](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/mahdieh_hosseini/32/68556_2.png) [@Mahdieh\_Hosseini](https://discuss.elastic.co/u/Mahdieh_Hosseini)\ **Post date:** [May 18, 2020, 2:47pm UTC](https://discuss.elastic.co/t/cant-install-elastic-as-a-windows-service/233131/1 "2020-05-18T14:47:02Z")
I'm trying to install ElasticSearch 7.7.0 on my windows server 2016 64bit. First I downloaded the zip version, running elasticsearch.bat from CMD, everything is ok. Then I create a service using [this instruction](https://www.elastic.co/guide/en/elasticsearch/reference/current/zip-windows.html#windows-service). It creates the service, but when I try to start the service, it stops immediately and I get this error: ``` Commons Daemon procrun stderr initialized ERROR: the system property [es.path.conf] must be set ``` I set ES\_PATH\_CONF and ES\_HOME environment variables, deleted the service, and created it again, still gives the same error. Next, I tried the .msi version, installed it with the default configuration, it goes well and creates the service, but can't finish the job and shows failure. This happened two times. I looked into the log file, it's too long to put here, but the last lines are like this: ``` MSI (c) (C8:08) [18:51:37:870]: RunEngine wait timed out Installer is no longer responding. ``` ---
**Author:** ![forloop](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/forloop/32/9021_2.png) [@forloop](https://discuss.elastic.co/u/forloop)\ **Post date:** [May 20, 2020, 12:20am UTC](https://discuss.elastic.co/t/cant-install-elastic-as-a-windows-service/233131/2 "2020-05-20T00:20:27Z")
I suspect you may be running into a bug with the 7.7.0 MSI installer. I've documented a workaround: [https://github.com/elastic/windows-installers/issues/363#issuecomment-631158455](https://github.com/elastic/windows-installers/issues/363#issuecomment-631158455) ---
**Author:** ![begin](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/begin/32/98916_2.png) [@begin](https://discuss.elastic.co/u/begin)\ **Post date:** [May 20, 2020, 2:04am UTC](https://discuss.elastic.co/t/cant-install-elastic-as-a-windows-service/233131/3 "2020-05-20T02:04:27Z")
I thought that the reason the batch got an error was not giving "es.path.conf" in "ES\_JAVA\_OPTS". **Workaround** : Add the following to ES\_JAVA\_OPTS in elasticsearch-service.bat `-Des.path.home=%ES_HOME%;-Des.path.conf=%ES_PATH_CONF%;` I wrote an issue. > > > Elasticsearch version (bin/elasticsearch --version): 7.7.0 > JVM version (java -version): openjdk version "11.0.6" 2020-01-14 LTS > OS version (uname -a if on a Unix-like system):... ---
**Author:** ![Mahdieh\_Hosseini](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/mahdieh_hosseini/32/68556_2.png) [@Mahdieh\_Hosseini](https://discuss.elastic.co/u/Mahdieh_Hosseini)\ **Post date:** [May 20, 2020, 2:52am UTC](https://discuss.elastic.co/t/cant-install-elastic-as-a-windows-service/233131/4 "2020-05-20T02:52:27Z")
Not just installer, but the .zip version had this problem too. Downgrading to 7.6.2 solved my problem ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [June 17, 2020, 2:52am UTC](https://discuss.elastic.co/t/cant-install-elastic-as-a-windows-service/233131/5 "2020-06-17T02:52:34Z")
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