# Can't just use email?

**URL:** https://discuss.elastic.co/t/cant-just-use-email/608
**Category:** Meta Elastic
**Created:** [May 13, 2015, 11:04am UTC](https://discuss.elastic.co/t/cant-just-use-email/608 "2015-05-13T11:04:05Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![Norberto\_Meijome](https://avatars.discourse-cdn.com/v4/letter/n/ed655f/32.png) [@Norberto\_Meijome](https://discuss.elastic.co/u/Norberto_Meijome)
#### Post date: [May 13, 2015, 11:04am UTC](https://discuss.elastic.co/t/cant-just-use-email/608/1 "2015-05-13T11:04:05Z")

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Hello!  
so i tried sending an email from my gmail account directly, to [discuss+elasticsearch@discuss.co](mailto:discuss+elasticsearch@discuss.co) , as per [Email-Only Interaction with the Forums](https://discuss.elastic.co/t/email-only-interaction-with-the-forums/106) .

I got twice an email back stating,

```
noreply@discuss.elastic.co
5:38 PM (3 hours ago)

to me 
We're sorry, but your email message to ["discuss+elasticsearch@elastic.co"] (titled ES 0.90, disable_delete_all_indices) didn't work.

Your account does not have the required trust level to post new topics to this email address. If you believe this is in error, contact a staff member.

```

.. what am I missing ?

thanks!  
B

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### Author: ![shaunak](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/shaunak/32/6643_2.png) [@shaunak](https://discuss.elastic.co/u/shaunak)
#### Post date: [May 13, 2015, 11:17am UTC](https://discuss.elastic.co/t/cant-just-use-email/608/2 "2015-05-13T11:17:09Z")

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Hi,

Apologies for this behavior. We should have it fixed now. Could you please retry and let us know if it works now?

Thanks,

Shaunak

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<div class="post-metadata">

### Author: ![Norberto\_Meijome](https://avatars.discourse-cdn.com/v4/letter/n/ed655f/32.png) [@Norberto\_Meijome](https://discuss.elastic.co/u/Norberto_Meijome)
#### Post date: [May 13, 2015, 1:08pm UTC](https://discuss.elastic.co/t/cant-just-use-email/608/3 "2015-05-13T13:08:26Z")

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Hi Shaunak,  
yup, it works now - thanks so much!!  
B

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<div class="post-metadata">

### Author: ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)
#### Post date: [July 6, 2017, 1:47pm UTC](https://discuss.elastic.co/t/cant-just-use-email/608/4 "2017-07-06T13:47:47Z")

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