# Can't open Kibana page in my web browser **URL:** \ **Category:** Kibana\ **Created:** [January 7, 2020, 6:07pm UTC](https://discuss.elastic.co/t/cant-open-kibana-page-in-my-web-browser/214108 "2020-01-07T18:07:52Z")\ **Posts on this page:** 19\ **Page:** 1
**Author:** ![mxm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/mxm/32/60397_2.png) [@mxm](https://discuss.elastic.co/u/mxm)\ **Post date:** [January 7, 2020, 6:07pm UTC](https://discuss.elastic.co/t/cant-open-kibana-page-in-my-web-browser/214108/1 "2020-01-07T18:07:52Z")
Hi, I am not able to open Kibana page in my web browser. I get ERR\_CONNECTION\_REFUSED Elastic + Kibana installed on the same machine: NAME="Ubuntu" VERSION="16.04.2 LTS (Xenial Xerus)" ID=ubuntu ID\_LIKE=debian PRETTY\_NAME="Ubuntu 16.04.2 LTS" VERSION\_ID="16.04" Earlier I was able to see Kibana page in my browser but there are some issues with plugins that tried to fix. So I checked the status of elastic and it was running, I checked the logstash status and it was down so I started it and after it, I started Kibana Now I am not able to load Kibana page on my Browser. Could you please help me resolve it? localhost:9200 : { "name" : "node1", "cluster\_name" : "automation-", "cluster\_uuid" : "-LFRoTUMQGNrrw", "version" : { "number" : "5.6.1", "build\_hash" : "667b497", "build\_date" : "2017-09-14T19:22:05.189Z", "build\_snapshot" : false, "lucene\_version" : "6.6.1" }, "tagline" : "You Know, for Search" } ---
**Author:** ![elasticforme](https://avatars.discourse-cdn.com/v4/letter/e/f05b48/32.png) [@elasticforme](https://discuss.elastic.co/u/elasticforme)\ **Post date:** [January 7, 2020, 6:14pm UTC](https://discuss.elastic.co/t/cant-open-kibana-page-in-my-web-browser/214108/2 "2020-01-07T18:14:00Z")
what is log message for kibana? /var/log/kibana/kibana.log is default location. ---
**Author:** ![mxm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/mxm/32/60397_2.png) [@mxm](https://discuss.elastic.co/u/mxm)\ **Post date:** [January 7, 2020, 6:17pm UTC](https://discuss.elastic.co/t/cant-open-kibana-page-in-my-web-browser/214108/3 "2020-01-07T18:17:43Z")
> [@elasticforme](#): > > /var/log/kibana/kibana.log There are logs only for elasticsearch in /var/log ---
**Author:** ![mxm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/mxm/32/60397_2.png) [@mxm](https://discuss.elastic.co/u/mxm)\ **Post date:** [January 7, 2020, 6:18pm UTC](https://discuss.elastic.co/t/cant-open-kibana-page-in-my-web-browser/214108/4 "2020-01-07T18:18:35Z")
maybe I have to add or enable it via kibana.yml file? ---
**Author:** ![elasticforme](https://avatars.discourse-cdn.com/v4/letter/e/f05b48/32.png) [@elasticforme](https://discuss.elastic.co/u/elasticforme)\ **Post date:** [January 7, 2020, 6:19pm UTC](https://discuss.elastic.co/t/cant-open-kibana-page-in-my-web-browser/214108/5 "2020-01-07T18:19:08Z")
grep logging.dest /etc/kibana/kibana.yml logging.dest: /var/log/kibana/kibana.log add this line. create /var/log/kibana dir and restart kibana ---
**Author:** ![mxm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/mxm/32/60397_2.png) [@mxm](https://discuss.elastic.co/u/mxm)\ **Post date:** [January 7, 2020, 6:34pm UTC](https://discuss.elastic.co/t/cant-open-kibana-page-in-my-web-browser/214108/6 "2020-01-07T18:34:51Z")
> [@elasticforme](#): > > create /var/log/kibana in my kibana.yml: # Enables you specify a file where Kibana stores log output. logging.dest: stdout # Set the value of this setting to true to suppress all logging output. logging.silent: false # Set the value of this setting to true to suppress all logging output other than error messages. logging.quiet: false # Set the value of this setting to true to log all events, including system usage information # and all requests. logging.verbose: true logging.dest: /var/log/kibana/kibana.log I created kibana directory in /var/log (sudo mkdir kibana) and restarted kibana ( sudo service kibana restart) but kibana.log not created ---
**Author:** ![elasticforme](https://avatars.discourse-cdn.com/v4/letter/e/f05b48/32.png) [@elasticforme](https://discuss.elastic.co/u/elasticforme)\ **Post date:** [January 7, 2020, 6:38pm UTC](https://discuss.elastic.co/t/cant-open-kibana-page-in-my-web-browser/214108/7 "2020-01-07T18:38:53Z")
that is weired. it should create a file. try creating file manually touch /var/log/kibana/kibana.log ---
**Author:** ![mxm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/mxm/32/60397_2.png) [@mxm](https://discuss.elastic.co/u/mxm)\ **Post date:** [January 7, 2020, 6:39pm UTC](https://discuss.elastic.co/t/cant-open-kibana-page-in-my-web-browser/214108/8 "2020-01-07T18:39:50Z")
/var/log/kibana$ sudo service kibana status ● kibana.service - Kibana Loaded: loaded (/etc/systemd/system/kibana.service; enabled; vendor preset: enabled) Active: active (running) since Tue 2020-01-07 20:36:46 IST; 1s ago Main PID: 5245 (node) Tasks: 6 Memory: 90.8M CPU: 1.487s CGroup: /system.slice/kibana.service └─5245 /usr/share/kibana/bin/../node/bin/node --no-warnings /usr/share/kibana/bin/../src/cli -c /etc/kibana/kibana.yml Jan 07 20:36:46automation systemd[1]: Started Kibana. automation:/var/log/kibana$ sudo service kibana status ● kibana.service - Kibana Loaded: loaded (/etc/systemd/system/kibana.service; enabled; vendor preset: enabled) Active: inactive (dead) (Result: exit-code) since Tue 2020-01-07 20:36:48 IST; 826ms ago Process: 5245 ExecStart=/usr/share/kibana/bin/kibana -c /etc/kibana/kibana.yml (code=exited, status=1/FAILURE) Main PID: 5245 (code=exited, status=1/FAILURE) Jan 07 20:36:48 automation systemd[1]: kibana.service: Unit entered failed state. Jan 07 20:36:48 automation systemd[1]: kibana.service: Failed with result 'exit-code'. Jan 07 20:36:48 automation systemd[1]: kibana.service: Service hold-off time over, scheduling restart. Jan 07 20:36:48 automation systemd[1]: Stopped Kibana. Jan 07 20:36:48 automation systemd[1]: kibana.service: Start request repeated too quickly. Jan 07 20:36:48 automation systemd[1]: Failed to start Kibana. ---
**Author:** ![mxm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/mxm/32/60397_2.png) [@mxm](https://discuss.elastic.co/u/mxm)\ **Post date:** [January 7, 2020, 6:43pm UTC](https://discuss.elastic.co/t/cant-open-kibana-page-in-my-web-browser/214108/9 "2020-01-07T18:43:22Z")
created manually the kibana.log and restarted kibana. it's running for number a seconds and after it fails ---
**Author:** ![mxm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/mxm/32/60397_2.png) [@mxm](https://discuss.elastic.co/u/mxm)\ **Post date:** [January 7, 2020, 6:44pm UTC](https://discuss.elastic.co/t/cant-open-kibana-page-in-my-web-browser/214108/10 "2020-01-07T18:44:18Z")
kibana.log still empty ---
**Author:** ![elasticforme](https://avatars.discourse-cdn.com/v4/letter/e/f05b48/32.png) [@elasticforme](https://discuss.elastic.co/u/elasticforme)\ **Post date:** [January 7, 2020, 6:45pm UTC](https://discuss.elastic.co/t/cant-open-kibana-page-in-my-web-browser/214108/11 "2020-01-07T18:45:23Z")
can you check which version of elk you running. rpm -qa |grep kibana etc... ---
**Author:** ![mxm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/mxm/32/60397_2.png) [@mxm](https://discuss.elastic.co/u/mxm)\ **Post date:** [January 7, 2020, 6:46pm UTC](https://discuss.elastic.co/t/cant-open-kibana-page-in-my-web-browser/214108/12 "2020-01-07T18:46:16Z")
how do I need to set chown... for kibana.log? ---
**Author:** ![mxm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/mxm/32/60397_2.png) [@mxm](https://discuss.elastic.co/u/mxm)\ **Post date:** [January 7, 2020, 6:47pm UTC](https://discuss.elastic.co/t/cant-open-kibana-page-in-my-web-browser/214108/13 "2020-01-07T18:47:03Z")
rpm not installed ---
**Author:** ![elasticforme](https://avatars.discourse-cdn.com/v4/letter/e/f05b48/32.png) [@elasticforme](https://discuss.elastic.co/u/elasticforme)\ **Post date:** [January 7, 2020, 6:49pm UTC](https://discuss.elastic.co/t/cant-open-kibana-page-in-my-web-browser/214108/14 "2020-01-07T18:49:46Z")
oh it is different flavor of linux may be dpkg -l |grep kibana chown kibana:kibana to change ownership of file are you running kibana as root or as user? ---
**Author:** ![mxm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/mxm/32/60397_2.png) [@mxm](https://discuss.elastic.co/u/mxm)\ **Post date:** [January 7, 2020, 6:50pm UTC](https://discuss.elastic.co/t/cant-open-kibana-page-in-my-web-browser/214108/15 "2020-01-07T18:50:29Z")
localhost:9200 : { "name" : "node1", "cluster\_name" : "automation-", "cluster\_uuid" : "-LFRoTUMQGNrrw", "version" : { "number" : "5.6.1", "build\_hash" : "667b497", "build\_date" : "2017-09-14T19:22:05.189Z", "build\_snapshot" : false, "lucene\_version" : "6.6.1" }, "tagline" : "You Know, for Search" } ---
**Author:** ![mxm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/mxm/32/60397_2.png) [@mxm](https://discuss.elastic.co/u/mxm)\ **Post date:** [January 7, 2020, 6:51pm UTC](https://discuss.elastic.co/t/cant-open-kibana-page-in-my-web-browser/214108/16 "2020-01-07T18:51:03Z")
> [@elasticforme](#): > > dpkg -l |grep kibana dpkg -l |grep kibana ii kibana 5.6.2 amd64 Explore and visualize your Elasticsearch data ---
**Author:** ![elasticforme](https://avatars.discourse-cdn.com/v4/letter/e/f05b48/32.png) [@elasticforme](https://discuss.elastic.co/u/elasticforme)\ **Post date:** [January 7, 2020, 6:52pm UTC](https://discuss.elastic.co/t/cant-open-kibana-page-in-my-web-browser/214108/17 "2020-01-07T18:52:54Z")
you running very old version of kibana and ELK is on 7.5.1 now. is this production? if just test upgrade it. ---
**Author:** ![elasticforme](https://avatars.discourse-cdn.com/v4/letter/e/f05b48/32.png) [@elasticforme](https://discuss.elastic.co/u/elasticforme)\ **Post date:** [January 7, 2020, 6:57pm UTC](https://discuss.elastic.co/t/cant-open-kibana-page-in-my-web-browser/214108/18 "2020-01-07T18:57:40Z")
if you don't want to upgrade it then you will have to find a way to start logging and then you will be able to figure out where it is stuck ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [February 4, 2020, 6:57pm UTC](https://discuss.elastic.co/t/cant-open-kibana-page-in-my-web-browser/214108/19 "2020-02-04T18:57:44Z")
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