# Can't send csv with watcher

**URL:** https://discuss.elastic.co/t/cant-send-csv-with-watcher/243323
**Category:** Elasticsearch
**Tags:** elastic-stack-alerting
**Created:** [July 31, 2020, 8:12am UTC](https://discuss.elastic.co/t/cant-send-csv-with-watcher/243323 "2020-07-31T08:12:50Z")
**Posts on this page:** 5
**Page:** 1

<div class="post-metadata">

### Author: ![Marvin66](https://avatars.discourse-cdn.com/v4/letter/m/4af34b/32.png) [@Marvin66](https://discuss.elastic.co/u/Marvin66)
#### Post date: [July 31, 2020, 8:12am UTC](https://discuss.elastic.co/t/cant-send-csv-with-watcher/243323/1 "2020-07-31T08:12:50Z")

</div>

Hi, I've just created my first watcher for sending a pdf report via email and it works fine. When I replace the URL for the pdf report with an URL for a csv file I get the following response:

{"statusCode":502,"error":"Bad Gateway","message":"Client request timeout"}

How can I fix the problem?

---

<div class="post-metadata">

### Author: ![Marvin66](https://avatars.discourse-cdn.com/v4/letter/m/4af34b/32.png) [@Marvin66](https://discuss.elastic.co/u/Marvin66)
#### Post date: [August 1, 2020, 3:21pm UTC](https://discuss.elastic.co/t/cant-send-csv-with-watcher/243323/2 "2020-08-01T15:21:33Z")

</div>

Solved the problem. The csv was too big. Found a corresponding message in the log file. With a smaller csv everything worked fine.

---

<div class="post-metadata">

### Author: ![spinscale](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/spinscale/32/25011_2.png) [@spinscale](https://discuss.elastic.co/u/spinscale)
#### Post date: [August 3, 2020, 9:34am UTC](https://discuss.elastic.co/t/cant-send-csv-with-watcher/243323/3 "2020-08-03T09:34:40Z")

</div>

Hey,

the [email attachment docs] ([https://www.elastic.co/guide/en/elasticsearch/reference/7.8/actions-email.html#configuring-email-attachments](https://www.elastic.co/guide/en/elasticsearch/reference/7.8/actions-email.html#configuring-email-attachments)) have two parameters to increase the `retries` and `interval`, which results in longer watch execution as the watch keeps polling, but may work in your case.

--Alex

---

<div class="post-metadata">

### Author: ![Marvin66](https://avatars.discourse-cdn.com/v4/letter/m/4af34b/32.png) [@Marvin66](https://discuss.elastic.co/u/Marvin66)
#### Post date: [August 3, 2020, 11:46am UTC](https://discuss.elastic.co/t/cant-send-csv-with-watcher/243323/4 "2020-08-03T11:46:25Z")

</div>

No, I can see the allowed max size in the protocol. It was 10 MB.

---

<div class="post-metadata">

### Author: ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)
#### Post date: [August 31, 2020, 11:46am UTC](https://discuss.elastic.co/t/cant-send-csv-with-watcher/243323/5 "2020-08-31T11:46:27Z")

</div>

This topic was automatically closed 28 days after the last reply. New replies are no longer allowed.
