# Can't take a snapshot of the index **URL:** \ **Category:** Elasticsearch\ **Created:** [February 19, 2019, 11:48pm UTC](https://discuss.elastic.co/t/cant-take-a-snapshot-of-the-index/169118 "2019-02-19T23:48:08Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![stecino](https://avatars.discourse-cdn.com/v4/letter/s/ea666f/32.png) [@stecino](https://discuss.elastic.co/u/stecino)\ **Post date:** [February 19, 2019, 11:48pm UTC](https://discuss.elastic.co/t/cant-take-a-snapshot-of-the-index/169118/1 "2019-02-19T23:48:08Z")
I am on ES 2.1.2. I am using the snapshot tool from kopf UI, and I have been able to take snapshots of other indices but I can't take a snapshot of this particular index, it has one shard that keeps failing: One of the shards seems to be having a problem, but ES thinks that index is healthy when I look at the index curl 'localhost:9200/\_cat/indices?v' health status index pri rep docs.count docs.deleted store.size pri.store.size green open presence\_20170425 20 1 121369696 30195905 92.7gb 46.2gb curl 'localhost:9200/\_cat/snapshots/herd\_backup?v' id status start\_epoch start\_time end\_epoch end\_time duration indices successful\_shards failed\_shards total\_shards presence\_bkp\_021919 PARTIAL 1550617723 23:08:43 1550617821 23:10:21 1.6m 1 19 1 20 What can I do to fix this? I have tailed the logs of all the servers in clusters, I can't see anything written to the logs This is all I see through the UI "name":"presence\_bkp\_021919","indices":["presence\_20170425"],"state":"PARTIAL","start\_time":"2019-02-19T23:08:43.799Z","start\_time\_in\_millis":1550617723799,"end\_time":"2019-02-19T23:10:21.032Z","end\_time\_in\_millis":1550617821032,"duration\_in\_millis":97233,"failures":[{"index":"presence\_20170425","shard\_id":2,"reason":"IndexShardSnapshotFailedException[Failed to perform snapshot (index files)]; nested: IOException[Input/output error: NIOFSIndexInput(path="/esdata/herd-dev-wc1/nodes/0/indices/presence\_20170425/2/index/\_akws.fdt")]; nested: IOException[Input/output error]; ","node\_id":"mpHn7-ZARFW6CP4J2DaF1Q","status":"INTERNAL\_SERVER\_ERROR"}],"shards":{"total":20,"failed":1,"successful":19}} ---
**Author:** ![harshbajaj16](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/harshbajaj16/32/44970_2.png) [@harshbajaj16](https://discuss.elastic.co/u/harshbajaj16)\ **Post date:** [February 20, 2019, 4:41am UTC](https://discuss.elastic.co/t/cant-take-a-snapshot-of-the-index/169118/2 "2019-02-20T04:41:14Z")
HI @stecino, Could you please share the o/p of below command. GET \_cat/indices?v Regards, Harsh Bajaj ---
**Author:** ![stecino](https://avatars.discourse-cdn.com/v4/letter/s/ea666f/32.png) [@stecino](https://discuss.elastic.co/u/stecino)\ **Post date:** [February 20, 2019, 10:29pm UTC](https://discuss.elastic.co/t/cant-take-a-snapshot-of-the-index/169118/3 "2019-02-20T22:29:47Z")
> [@stecino](#): > > curl 'localhost:9200/\_cat/indices?v' > health status index pri rep docs.count docs.deleted store.size pri.store.size > green open presence\_20170425 20 1 121369696 30195905 92.7gb 46.2gb Hello, I had it above, but here it is curl 'localhost:9200/\_cat/indices?v' health status index pri rep docs.count docs.deleted store.size pri.store.size green open presence\_20170425 20 1 121369696 30195905 92.7gb 46.2gb ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [March 20, 2019, 10:29pm UTC](https://discuss.elastic.co/t/cant-take-a-snapshot-of-the-index/169118/4 "2019-03-20T22:29:50Z")
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