# Cloud can not send logs to elasticsearch

**URL:** <https://discuss.elastic.co/t/cloud-can-not-send-logs-to-elasticsearch/177442>\
**Category:** Elasticsearch\
**Created:** [April 18, 2019, 10:23am UTC](https://discuss.elastic.co/t/cloud-can-not-send-logs-to-elasticsearch/177442 "2019-04-18T10:23:25Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![Xu\_Zhao](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/xu_zhao/32/44387_2.png) [@Xu\_Zhao](https://discuss.elastic.co/u/Xu_Zhao)\
**Post date:** [April 18, 2019, 10:23am UTC](https://discuss.elastic.co/t/cloud-can-not-send-logs-to-elasticsearch/177442/1 "2019-04-18T10:23:25Z")

</div>

I have a elasticesearch server installed.  
when I access curl '[http://192.168.3.1:9200/?pretty](http://192.168.3.1:9200/?pretty)'  
{  
"name" : "Tom Foster",  
"cluster\_name" : "elasticsearch",  
"version" : {  
"number" : "2.1.0",  
"build\_hash" : "72cd1f1a3eee09505e036106146dc1949dc5dc87",  
"build\_timestamp" : "2015-11-18T22:40:03Z",  
"build\_snapshot" : false,  
"lucene\_version" : "5.3.1"  
},  
"tagline" : "You Know, for Search"  
}

then I want to deploy some apps to cloud, and bind the service which can send out logs  
to elastic search.

1. create a user-provided service logaas,
2. set "Syslog Drain Url" to elastic search Url as "syslog://192.168.3.1:9200"(here I am not if I should use the elasticsearch url)
3. bind my app to service logaas

but I got the error message : Syslog Drain: Error when writing,Backing off for 1ms

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [May 16, 2019, 10:23am UTC](https://discuss.elastic.co/t/cloud-can-not-send-logs-to-elasticsearch/177442/2 "2019-05-16T10:23:27Z")

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